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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,590 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,590 reviews
February 27, 2017
Wonderful experience buying a new car This was truly one of the best car buying experiences I have ever had. Ibe was extremely knowledgeable and experienced in all facets of this process. This was truly one of the best car buying experiences I have ever had. Ibe was extremely knowledgeable and experienced in all facets of this process. I was very impressed with his friendly attitude and detail of commitment towards the buyer. I would recommend this dealership to anyone and everyone that is interested in a great car buying experience. More
by Bostonite
February 24, 2017
Great experience!! Excellent service, very responsive. Answered all my questions and helped me find the perfect car Sean and Darnell were great to work with - thanks Excellent service, very responsive. Answered all my questions and helped me find the perfect car Sean and Darnell were great to work with - thanks to you both! More
by mgovindani
February 23, 2017
Great sales team!! George is awesome, he searched everywhere and found the exact ML350 we wanted. I have sent all my friends to him. He's the best! George is awesome, he searched everywhere and found the exact ML350 we wanted. I have sent all my friends to him. He's the best! More
by ml350
Employees Worked With
George Nakhoul
February 22, 2017
They take your money and run Purchased a low mileage CPO vehicle from this dealership. The vehicle produces an intermittent hum, similar to blowing across the top of a bottle, at Purchased a low mileage CPO vehicle from this dealership. The vehicle produces an intermittent hum, similar to blowing across the top of a bottle, at highway speeds. This was not evident during the test drive. When I called the salesperson to ask about it, he stated that he also heard that sound when he was driving the car up for delivery. He had made no mention of it any point during the delivery. He then continued to justify it by stating another vehicle he delivered had the same issue, so it must be normal (it's definitely not). The dealership has not made any offer to correct the issue... So now I'm on the clock to get it fixed before the warranty expires. This dealership clearly does not care about the customer once they have the money. Be warned that they use fillers to hide scratches and paint defects on the vehicle, so be cautious about that. After a few washes, this filler will disappear and you will see the true condition of the paint. My vehicle had scratches on almost every square inch and holograms caused by improper use of a rotary buffer, all of which were hidden in the showroom by the paint fillers. I will need to spend hundreds in paint correction to fix this. I know I did not cause the scratches because I'm extremely careful in washing my vehicles... I only use microfiber wash mitts (replaced after each wash) and microfiber drying towels (also replaced after each wash), never an automatic car wash. When filling out the CSI survey, I tried my best to be fair and honest (in spite of not having that courtesy extended to me)... and minutes after filling out the survey I received a voicemail AND email trying to guilt me for my response. I would like to think that someone who just gave you $30,000 would deserve a little better... but apparently that's the way it goes at Flagship Motorcars. In spite of all this, I would have considered returning to the dealership for my next purchase... but after discovering the paint issue that definitely will not happen. This just was not a positive experience. More
by kb
February 17, 2017
Comfortable and easy Walking in I was very nervous but they made me feel comfortable right away and through the whole process and I couldn't be more happy with my new vehi Walking in I was very nervous but they made me feel comfortable right away and through the whole process and I couldn't be more happy with my new vehicle. More
by dflynnie
Employees Worked With
February 16, 2017
Outstanding Sales & Service I just purchased my first Mercedes Benz at Flagship Motors in Lynnfield and What a great experience it was . Paul McDaniels , Kari Boreske and Gil Ote I just purchased my first Mercedes Benz at Flagship Motors in Lynnfield and What a great experience it was . Paul McDaniels , Kari Boreske and Gil Oterio went out of their way every step of the purchase to make sure I received first class service from the moment I walked in . I would definitely recommend Flagship motors to anyone looking for a new vechicle and let them know the team that assisted me with my purchase . More
by Hockey420
February 16, 2017
new car I can't say enough about the service you get from Herb chambers in Lynnfield, I had a whole team Julie who was my salesperson, Paige who helped test d I can't say enough about the service you get from Herb chambers in Lynnfield, I had a whole team Julie who was my salesperson, Paige who helped test drive a new car and Justin who helped me with all the options I needed, and Chris who took 2 hours to help me figure out how to use the car, I will always use herb chambers now for all my cars, I cant wait to see what 2020 brings me for a Mercedes, they treat everyone equal weather your spending 50,000 or 100,000, and the best was the dozen roses with bling waiting for me when I pick up my new car, give them a try you wont be sorry!!!!!!! Kim More
by kim
Employees Worked With
Other Employees :
Chris he went over the car with me and the general Manager who got the right price for me, Justin Kloack, Paige Babcock
February 09, 2017
Great buying experience thanks to Joe Daroie Most people dislike dealing with car sales people; but, Joe made my purchase enjoyable because he is so friendly and not intimidating. He is also know Most people dislike dealing with car sales people; but, Joe made my purchase enjoyable because he is so friendly and not intimidating. He is also knowledgeable and was able to answer technical questions I had about the vehicle. I highly recommend asking for Joe when you visit Flagship which is a great place to buy a car because of people like Joe and also Alfred Aloise in service. More
by RALPHWILLIAMDESIMONE
Employees Worked With
Joe Daroie, Alfred Aloise
February 08, 2017
Unbelievable!!! This was the best experience I have ever had purchasing a vehicle. I love my C300 and Ibe and Gil made that happen for me. Professional and courteou This was the best experience I have ever had purchasing a vehicle. I love my C300 and Ibe and Gil made that happen for me. Professional and courteous and kind! This dealership has it all. They are sensitive to your busy schedule and do everything possible to put you in the right car for YOU! Expedient and knowledgeable and above and beyond in every way you can possibly imagine. The day of pickup, the car was in it's own little showroom with a big red bow on the hood and I was graced with a bouquet of long stemmed red roses. It just does not get any better than this - I was truly queen for a day in my new Benz! More
by Patti Kaplan
February 07, 2017
God Bless Grace! Grace Costco is a ray of sunshine at a Flagship!?? She has gone above and beyond the call of duty for me on numerous occasions . No matter what she is Grace Costco is a ray of sunshine at a Flagship!?? She has gone above and beyond the call of duty for me on numerous occasions . No matter what she is doing ... when driving in for something simple - she greets me by name and a warm hug! Your Flagship Motor Cars is a better place fir sure with Grace here. Happy MB owner since 1985. More
by Glk123
Employees Worked With
Other Employees :
Al Swirka, Steven Schepici , Alfred Aloise
