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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,595 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,595 reviews

March 25, 2016

Best car experience of my life. From beginning to end I have nothing but good things to say. The staff that assisted me (Julia and Paige) were engaging, helpful and knowledgeable. More

by Cadyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige Babcock
Mar 25, 2016 -

Flagship Motorcars of Lynnfield responded

What an outstanding review to read! It is great to know that Julialisa and Paige provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m happy to know that they provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Paul McDaniels, General Manager

March 24, 2016

Top notch in every way! From beginning to end my experience with Frank and the rest of the. staff could not have been better. As a former business owner who believes in excel More

by MeriW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Mulstay, Frank Borriello
Mar 24, 2016 -

Flagship Motorcars of Lynnfield responded

Thank you, Meri! I really appreciate your feedback on working with Frank, Ken and Darnell. We trust you are enjoying your new Mercedes-Benz and look forward to the opportunity to serve your automotive needs for many more years to come! Thank you for sharing your story. Best, Paul McDaniels, General Manager

March 23, 2016

five star plus I've had a pleasant experience from Flagship Motorcar of Lynnfield. Paulie has been helping me from the very beginning to after-sales customer service More

by bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Polacke
Mar 23, 2016 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Darnell and Paulie. They are valuable members of our team. We trust you are enjoying your new Mercedes and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Paul McDaniels, General Manager

March 23, 2016

Stree Free Car Buying I do not like car shopping. The hard sell is not my idea of a pleasant time. I saw a car I liked on line and went to Lynnfield for a test drive. I More

by Susanlois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Polacke
Mar 23, 2016 -

Flagship Motorcars of Lynnfield responded

Thank you, Susan, for taking the time to write this review! Paulie is so knowledgeable of the Mercedes-Benz line-up and focuses on what the customers’ needs are. I know both he and Darnell will be pleased to read about your positive experience. Congratulations on your purchase. If you have any questions about your vehicle, please don't hesitate to reach out. Best, Paul McDaniels, General Manager

March 22, 2016

World class dealership Purshise our 2013 ML350 from flagship and I can not be more happier our sale person Shawn was very helpful and knowable with the brand, everyone was v More

by Poomad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bresnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2016 -

Flagship Motorcars of Lynnfield responded

Thank you, Ravie, for taking the time to write this review! Sean is so knowledgeable of the Mercedes-Benz line-up and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Congratulations on your purchase. If you have any questions about your vehicle, please don't hesitate to reach out. Best, Paul McDaniels, General Manager

March 21, 2016

Friendly, courteous & knowledgeable I recently purchased a certified preowned 2014 Mercedes E 350. The salesperson"s name was Paulie. He made me feel at home, he was friendly & knowledg More

by Tony44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Polacke
Mar 21, 2016 -

Flagship Motorcars of Lynnfield responded

Thank you, Tony, so much for your kind words and we truly appreciate the opportunity to earn your business! Paulie is such an asset to our sales team and I'm so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Paul McDaniels, General Manager

March 21, 2016

Excellent! I've now purchased my 3rd vehicle from Flagship and couldn't be more pleased with the level of service provided. My team at Flagship - and I call them More

by maclean28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige Babcock
Mar 21, 2016 -

Flagship Motorcars of Lynnfield responded

Thank you for providing us with this great feedback! Julialisa, Paige, Derek and Gil are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Paul McDaniels, General Manager

March 19, 2016

Best sales experience ever I have purchased 3 Mercedes form this dealer in the last 3 years. I always ask for Ibe and he always gets me the car I want. I am probably one of t More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ibe Ogwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

Flagship Motorcars of Lynnfield responded

Thank you, Mike, so much for your kind words and we truly appreciate the opportunity to have earned your business. Ibe is such an asset to our sales team and I'm so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Paul McDaniels, General Manager

March 17, 2016

Exceptional Sales! Flagship Motorcars of Lynnfield is the place to go when in the market for a Mercedes Benz! Ask for Steve Schepici in sales. He is by far the best! His More

by Kathleen Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Schepici
Mar 17, 2016 -

Flagship Motorcars of Lynnfield responded

Thank you, Kathleen, so much for your feedback on your recent experience with Steve. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new Mercedes! Best, Paul McDaniels, General Manager

March 07, 2016

2015 ML400 Worked with this dealership a few months ago and because of the excellent service we had to come back and buy another Mercedes. Paulie and Peggy were More

by Exceptional service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Polacke, Margaret Markos
Mar 07, 2016 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to write this feedback. I'm so happy to read that your car-buying experience with Peggy, Paulie, Margaret and Nick was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like they did just that! We appreciate your business and look forward to seeing you again. Best, Paul McDaniels, General Manager

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