Flagship Motorcars of Lynnfield

Lifetime customer This dealership goes above and beyond. Paulie is my personal favorite. He always makes sure all of my concerns and issues are addressed promptly and p This dealership goes above and beyond. Paulie is my personal favorite. He always makes sure all of my concerns and issues are addressed promptly and perfectly with no loose ends. I will forever be their customer after my first leading experience which was made so easy by their team there! More

best service ever I have always worked with Julia Lisa on my Mercedes, in the past I have received only the most top notch service and consideration from her and her te I have always worked with Julia Lisa on my Mercedes, in the past I have received only the most top notch service and consideration from her and her team. Recently I had an unfortunate accident and Julia Lisa was compassionate , prompt , informative , hard working and perfect. I am now behind the wheel of my second mercedes quickly because of her and will never consider any other car or dealership. She is Flawless. More

Turn around I was impressed with the way they turned my first experience there from a negative, to my second experience into an absolute positive. Kari could not I was impressed with the way they turned my first experience there from a negative, to my second experience into an absolute positive. Kari could not of been more accomodating. She took the time to explain everything and never made my wife or I feel riushed. As far as the managment team of Paul and Nick I couldn't of been more pleased. They repeatedly asked if everything was to our satisfaction and sincerely seemed to care that we had a positve experience. My wife and I are extremly happy with the car, but one comment. We both feel that the car could be a little more user friendly. Manual seems to be complicated. This could be because we are coming out of a BMW, but that being said there are somethings that could be made easier to get over the hump of the learning curve. This in no case is a negative reflection on the sales team. Again we where more than happy with our experience. More

Phenomenal Experience at Flagship Motorcars My husband, my sister and I went car shopping on Saturday and made the deal the same day. Paulie Polacke, the the product specialist, was amazing and My husband, my sister and I went car shopping on Saturday and made the deal the same day. Paulie Polacke, the the product specialist, was amazing and super helpful. He made the whole car buying experience fun and very relax. Would highly recommend Paulie Polacke and Flagship Motors for your new Mercedes! Paulie Polacke ROCKS!!!!!!!!!! More

Professionals at work If you are a very picky, detail oriented person, then you will like Flagship Motorcars. I bought a used car from Flagship via the internet from out of If you are a very picky, detail oriented person, then you will like Flagship Motorcars. I bought a used car from Flagship via the internet from out of state. I experienced no surprises except for pleasant surprises. The team over-delivered. Flagship had many things repaired on the car before I took delivery, which quite frankly I had not been expecting. I was very pleasantly surprised that they take that professional of an approach. I had researched pricing on the model of car I bought for months prior to purchasing; the price they offered was reasonable and very competitive. Flagship takes the quality of the used car they deliver very seriously both from a cleanliness perspective as well as from a mechanical perspective. I paid the car price plus a small administrative processing fee as expected; there were no hidden charges. Frank was my sales person. He is both a nice person and very professional. Buying a car is often stressful. Frank and the team at Flagship made the car buying experience stress free and pleasant. This is a highly professional organization. More

Best car-buying experience I've had Flagship is a wonderful dealership with a great staff. I worked with Steven Schepici and can't say enough what an amazing experience I had. Steven w Flagship is a wonderful dealership with a great staff. I worked with Steven Schepici and can't say enough what an amazing experience I had. Steven was not only very professional and knowledgeable, but also a pleasure to work with. I purchased a car a couple of weeks ago and Steven continues to be in touch to see how things are going. I have recommended Flagship and Steven to my friends and family and do so to anyone reading this review. Mireille V. More

2015 GLA250 owner My husband and I went car shopping on Sunday and made the deal the same day. Franco, the sales guy, was super friendly and very helpful with my new p My husband and I went car shopping on Sunday and made the deal the same day. Franco, the sales guy, was super friendly and very helpful with my new purchase and also in helping me return my Lexus to another dealer. He made the whole car buying experience quick and painless. Would highly recommend Franco and Flagship Motors!! More

Great Experience Casually looking for a pre owned Mercedes GL350, and I saw the car that I was interested in on their website, and reached out. First thing the next m Casually looking for a pre owned Mercedes GL350, and I saw the car that I was interested in on their website, and reached out. First thing the next morning a received a call and asked if I wanted an appointment to come in to see it. When I went the next day to check it out, I was introduced to Paul Polacke who was friendly, helpful, and very knowledgeable. He was thorough in reviewing the cars features, answering my questions, and explaining all of the certified pre-owned benefits. I went back the following day and bought the car. I thought the entire experience was pleasant and unpressured. More

Kind & Helpful I just leased a 2016 GLA250 and could not be more satisfied! Paul P. helped me out and taught me the ropes of leasing since it was my first time. This I just leased a 2016 GLA250 and could not be more satisfied! Paul P. helped me out and taught me the ropes of leasing since it was my first time. This is my 2nd Mercedes vehicle and Flagship has always helped me out the most. Joe D. originally showed me the GLA and I was not a fan, he told me he knew I would be back and he was right! I have been to 2 other Mercedes dealerships and could never get the customer service like I did at Flagship. Paul was so helpful teaching me every detail that the car had to offer before I drove away. If you are looking for a down to earth and knowledgable salesman, Paul & Joe will get you exactly what you need! More

Superb Client Service I was searching for a slightly used vehicle and outlined my needs. Arthur did a phenomenal job listening to my needs and matching the pace of how I wa I was searching for a slightly used vehicle and outlined my needs. Arthur did a phenomenal job listening to my needs and matching the pace of how I wanted to work. Gil also did a great job helping with financing. The whole experience was best in class and much appreciated. That's how you forge life long relationships. More