Flagship Motorcars of Lynnfield

I would recommend this dealership if purchasing a mercedes. I have never found buying cars enjoyable until I met Darnell Caruso-Stewart. She cares about her customers and takes pride in her service. mercedes. I have never found buying cars enjoyable until I met Darnell Caruso-Stewart. She cares about her customers and takes pride in her service. More

I was short on time, but wanted to buy a new car for my wife as a surprise. Darnell understood this clearly and helped greatly. My only reservation about the entire transaction was price, but at least this wife as a surprise. Darnell understood this clearly and helped greatly. My only reservation about the entire transaction was price, but at least this new car purchase was closer to acceptable than my last Mercedes purchase. I would strongly recommend Darnell as a sales representative to anyone looking to buy a new vehicle. More

I initially saw the vehicle I wanted to purchase on-line. After some emails with the dealership, I was put in touch with Ibe when I visited to test drive the car. Ibe is kind and knowledgeable regarding in After some emails with the dealership, I was put in touch with Ibe when I visited to test drive the car. Ibe is kind and knowledgeable regarding inventory and packages. This was my first purchase with Flagship, as I live in NH. I traded-in C300 (which was purchased from a dealership in NH) for a GLK. Although I did not benefit from the highest trade-in value for my car, I do believe that Ibe secured a reasonable trade-in value for it. The GLK that I purchased was very clean and although I purchased it on a Sunday, Ibe delivered the car to me in NH so that I could register it at City Hall while he changed the plates. Overall, a very smooth transaction once we agree upon a trade-in value. More

I came to Flagship Motorcars to look at a CPO E350 that I saw on-line. Once I arrived, I was greeted warmly by everyone. My sales rep, TJ, was very helpful without being pushy. He explained everything I n saw on-line. Once I arrived, I was greeted warmly by everyone. My sales rep, TJ, was very helpful without being pushy. He explained everything I needed to know about the vehicle and how Herb Chambers works, and was able to answer every question I had. Paul McDaniels was also helpful in closing the deal for my trade-in. When I picked-up the vehicle, TJ spent about 30 minutes with me making sure I understood all of the options in the vehicle and how they worked, and even set-up my Blue Tooth phone connection and loaded my address book. The attention to customer service was unparalleled to anything else I've ever experienced when buying a car. I would highly recommend Flagship Motorcars. More

Great experience purchasing a 2014 CLS550 from Rob Slocum. He was extremely responsive and made the sales experience easy and efficient. I feel like I got a fair price and Rob went the extra mile to Slocum. He was extremely responsive and made the sales experience easy and efficient. I feel like I got a fair price and Rob went the extra mile to get me on the road as quickly as possible, including showing up at my office with some final paperwork that otherwise would have slowed things down. I highly recommend Rob for lease/purchase at Flagship. Greg Dunne More

I live in Cape Elizabeth, ME and found the car I purchased on line. I went down to Lynn, MA on a Sunday and met our product specialist, Ibe Ogwu. He was extremely knowledgeable and made the proce purchased on line. I went down to Lynn, MA on a Sunday and met our product specialist, Ibe Ogwu. He was extremely knowledgeable and made the process of buying a certified preowned Benz very simple. This is my fourth (first from this dealership) Benz and a great experience. Due to the purchase being out of state, Ibe brought my car to Maine and helped me register it at our town hall. There was one part of the title missing and he returned the next day to Maine, took car of it at the town hall and brought the paperwork to me at my place of business. Exceptional service and problem free. I would strongly recommend him to anyone looking for a fine auto. I love the car also, but service is very important to me. More

I had a great experience working with Darnell at Flagship. She was able to get me out of my previous lease early - which was great in itself because the monthly payments were too much and I didn't n Flagship. She was able to get me out of my previous lease early - which was great in itself because the monthly payments were too much and I didn't need all the miles on the lease. Darnell was very generous with her time during the busy "month end" and was also honest and knowledgeable about the product. I was able to communicate easily with Darnell about what I needed and why - and she was able to address certain concerns I had about lease terms. I couldn't be happier with my experience, new monthly payments and of course the new 2014 C300 I'm now driving around! More