Flagship Motorcars of Lynnfield
Lynnfield, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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service visit I brought my E 350 coupe in for service a couple of weeks ago. I was greeted by Grace Cosco and Al Swirka. Both people acted very eager to assist me a I brought my E 350 coupe in for service a couple of weeks ago. I was greeted by Grace Cosco and Al Swirka. Both people acted very eager to assist me and get my car squared away in a timely fashion. The professionalism and courtesy afforded to me like none I experienced before at any dealership. This just reaffirmed I chose the right dealer to service my beloved coupe. Five star treatment all around. More
Exceptional Service! The greeting alone that I receive at this dealership from Grace Cosco is above and beyond anything that I have ever experienced at a service dept. Eri The greeting alone that I receive at this dealership from Grace Cosco is above and beyond anything that I have ever experienced at a service dept. Erin Crosby handles and takes care of my service issues with great care and is such a pleasure to deal with. They are the reason I continue to return to this location. More
My first European car First and foremost I would like to give credit to Mr. IBE OGWU who was able to work with me in purchasing my C63 AMG. I am from NY and I found this li First and foremost I would like to give credit to Mr. IBE OGWU who was able to work with me in purchasing my C63 AMG. I am from NY and I found this listing at cars. Com. IBE was very helpful in every way possible to me in the process of acquiring the vehicle specially that i am from out of state. IBE went over and above in making this transaction worth the travel since I traded my car and drove from NY to Mass. IBE is a strong asset of Flagship Motors,highly recommended! Thank you IBE, Loving and enjoying my c63 AMG! Ges Arbizo,PT More
Exceptional service I've bought several Mercedes from this dealership and keep coming back because of the people and exceptional service. In particular, Grace Cosco alwa I've bought several Mercedes from this dealership and keep coming back because of the people and exceptional service. In particular, Grace Cosco always goes above and beyond to ensure the service experience is a great one. I highly recommend this dealership! More
Great experience with my recent purchase I had a very food experience with Steve Schepici and the guys at Flagship Motors. They helped through the entire process of getting my new car, from t I had a very food experience with Steve Schepici and the guys at Flagship Motors. They helped through the entire process of getting my new car, from the test drive to the auto loan till I picked up the car from them. They helped me with all my paperwork, payments, etc and when I picked up the car and went over every function of the car in great detail. The process was smooth and I only had to visit them a couple of times before getting the car. They were very respectful of my time and extremely courteous and patient with all my questions. it was a pleasure working with them and I would recommend them to everyone out there. :) More
Professional, friendly and extremely helpful staff! Buying a car sometimes can be quite stressful, but my experience here was truly amazing. I have nothing but good things to say about this particular M Buying a car sometimes can be quite stressful, but my experience here was truly amazing. I have nothing but good things to say about this particular Mercedes store. From my salesperson Kari Boreske to the general manager Paul Mcdaniels, they have been helping my family through this very exciting AMG ownership experience. Especially since I am located in the west coast, Paul and Kari have made this transaction quite smooth. I will definitely be referring friends and family to these two fabulous people. More
Can't fix car My wife bought a GL450 from them about a year ago. It was a certified car. They touted that they could not budge on the price because if was so nice My wife bought a GL450 from them about a year ago. It was a certified car. They touted that they could not budge on the price because if was so nice. I said OK but it has a rattle in the sunroof I want taken care of as well as a clunk in the front end. Before delivery they had done neither! So I drove off the lot in our "new" car hear a clunk and a rattle. My purchase of this car just went from happy to upset that they had not addressed what we asked. We brought the car back later and they said that they were able to fix the clunk in the front end but the sunroof job was a large one and they needed more time. We were fine with that and everyone agreed it would be taken care of on the next major service. Yesterday was the next service and they are saying that they can not hear the rattle so they are not going to do anything about it. This even though we all agreed on the last visit that it would be taken addressed! The keyless entry has also been an issue ever since we purchased the car. Last time we brought the car in they replaced the batteries. This time we got the old cannot duplicate the problem and they put batteries in the remotes again. I got the feeling that even though we made the appointment weeks ago they were to busy and did not want to spend the time trying to figure out the real issues with he car. I love driving around in an expensive car and listening to a rattle over my head all the time. I understand that some times things can be hard to find and that is not so much the issue. The issue that I have is that on the previous visit we laid out a plan for the repair and now they are changing their mind. So I guess I will drive my Ford Transit van because it has less rattles then my GL 450! More
Best Service Experience Ever I am the proud owner of a Mercedes Benz SL500. As such I an fanatical about the appearance and mechanical condition of my car. I have always taken my I am the proud owner of a Mercedes Benz SL500. As such I an fanatical about the appearance and mechanical condition of my car. I have always taken my car to Flagship for service. The primary reason being that the quality of service is second to none. Whenever I experience a problem I call Grace Cosco and she will tell me to bring the car right in immediately. She will personally greet me and have a loner car ready so that I do not have to wait. Al Swirka will ask me very detailed questions about the problem that I am experiencing and I am on my way in a loner. I will get a call from Al explaining specifically what is required to make the repair. I will then get a call telling me that my car is ready to be picked up. When it is delivered to me it has been washed and vacuumed. Grace will always follow up with me to be sure that I am completely satisfied with their service. Best treatment that I have ever experienced with an automobile dealership. More
I Found my perfect car !!!! I went in to see Antonio a few weeks ago. He showed me every car they had in the style and price I wanted, on that day we didnt find exactly what I wa I went in to see Antonio a few weeks ago. He showed me every car they had in the style and price I wanted, on that day we didnt find exactly what I was looking for but that didnt stop him! He kept in touch with me everytime a new car ( the one i was looking for) would come in. He didnt stop until he found me exactly what I wanted. Unlike other dealership he didnt stop helping as soon as I got the car I had a few problems with insurence, he called and also helped me get everything with my insurence done. I couldnt be more impressed and satisfied with the customer service. More
Great leasing experience Working with Ibe made my leasing experience the best that I have ever encountered with buying or leasing a car over my 25 years. Not only was he know Working with Ibe made my leasing experience the best that I have ever encountered with buying or leasing a car over my 25 years. Not only was he knowledgeable about all aspects of the car but he made my wife and I feel comfortable throughout our total decision making.of our GLA 250. His exemplary treatment and attention that he gave us will continue to bring us back again and again to this dealership which truly puts the customer first. Thank you for all that you did which was more than we ever expected. Stephen and Dory More

















