Flagship Motorcars of Lynnfield

Stanley was very professional and knowledgeable. He set up my radio and bluetooth and reviewed the car functions with me. I have since gone back twice with questions and he has always been prompt and able up my radio and bluetooth and reviewed the car functions with me. I have since gone back twice with questions and he has always been prompt and able to fix my problems with the bluetooth. Great salesman - will definitely recommend him. More

I give this rating to this dealership because it's very convenient and the sales associates are very friendly. Another reason is that the service department is also friendly and really do a good job. They convenient and the sales associates are very friendly. Another reason is that the service department is also friendly and really do a good job. They also treat you with respect and take good care of car. I would recommend this dealership to my friends and anybody else willing to buy a Mercedes-Benz. More

Julialisa, Nikola, and all the staff at Flagship Motors get a 5 star rating for their knowledge about the vehicle and purchase options,their outstanding customer relations,their ability to answer any and a get a 5 star rating for their knowledge about the vehicle and purchase options,their outstanding customer relations,their ability to answer any and all questions, and their exceptional personal service.They make buying a car a great experience. More

Service at Flagship Motorcars is a great overall experience. The facility is new, modern and clean. The service team is very professional. I work with Erin Boraizia who is extremely knowledgeable ab experience. The facility is new, modern and clean. The service team is very professional. I work with Erin Boraizia who is extremely knowledgeable about Mercedes Benz vehicles and gets me in and out promptly. Additionally, she calls with updates and questions if additional service is required. I know the automobile business well as I am a former General Motors Corporation Manager. More

This is my fourth Mercedes Benz and I have always received exceptional service. They go the extra mile for their customers. Beautiful new facility. I can't say enough about the whole experience ex received exceptional service. They go the extra mile for their customers. Beautiful new facility. I can't say enough about the whole experience except to say spectacular. I recommend this dealersip to everyone. More

We went to the dealership with some particular ideas in mind of the type of car we wanted, and our price range, though we had not yet settled on a particular car. Jim Estabrook was very attentive to what mind of the type of car we wanted, and our price range, though we had not yet settled on a particular car. Jim Estabrook was very attentive to what we said we were looking for, and what we said we could spend, and then proceeded to work with us to show us a range of possible vehicles that would fit what we wanted. We actually didn't expect to buy a car the day we first went to Flagship - we thought we were starting to look seriously - but Jim was so thorough with us, and presented us with enough options, that we were able to test drive and select a vehicle before leaving that afternoon. More

This was the first time buying from this dealership and I would go back in a heartbeat. Jim Estabrook went out of his way to make this transaction go as smoothly as possible. He was friendly, courteous, AND would go back in a heartbeat. Jim Estabrook went out of his way to make this transaction go as smoothly as possible. He was friendly, courteous, AND very generous with his attention, interest (and patience!) in getting me exactly what I wanted. In general I've had positive experiences with past car purchases and how I was treated by the salesperson, but this one will stand out for me as being the best by far. More

For me buying a car has always been stressful. I recently bought a vehicle at Flagship in Lynnfield and was pleasantly surprised; no stress at all. The negotiation was quick and painless. All of the staf bought a vehicle at Flagship in Lynnfield and was pleasantly surprised; no stress at all. The negotiation was quick and painless. All of the staff that I had contact with were professional and totally friendly. They explained the vehicle and the financing process and made sure I completely understood. They also were able to find the answer to my questions of sales tax and trade in relation to transfering registration from RI to Massachusetts. I have bought and owned a variey of cars over my many years and I must say, this was the most pleasant experience of all. More

Stanley Lariviere of the Flagship Motors Sales Team in Lynnfield, MA, was extremely instrumental in my decision to purchase an ML350. Stanley's product knowledge and persona made my expierence pleasureab Lynnfield, MA, was extremely instrumental in my decision to purchase an ML350. Stanley's product knowledge and persona made my expierence pleasureable. Further, the professional and genuine friendly service carried beyond my purchase. Grace in the Service Department has been and continues to be always ready to service any of my needs or answer questions I may have. Stanley and Grace are a valueable asset to Flagship Motors and an added Luxury Item that came with my new mercedes! More

Tai was the opposite of every car sales experience we have ever had. He was a breath of fresh air. We never felt pressured and felt like he truly listened and cared about what was important to us. He als have ever had. He was a breath of fresh air. We never felt pressured and felt like he truly listened and cared about what was important to us. He also went above and beyond to satisfy our requests and make a deal happen. Tai was also very responsive in the follow-up stages of the car purchase, working magic to have the car ready for us sooner than expected and making himself available, even on his day off and even after the sale had transpired to show me how to use all of the features. He has since responded to calls in a timely, friendly and helpful manner. It was truly a pleasure to meet him and work with him and we look forward to giving him our business again in the future. We also had a good experience with the finance department as well as the maintenance crew who installed a new gps with a quick turn around time. Thank you very much Mercedes Benz in Lynnfield, MA! I love my new car! More