Flagship Motorcars of Lynnfield

Excellent service : prompt : polite , courteous : customer service rep wonderful : highly recommend : service with a smile customer service rep wonderful : highly recommend : service with a smile More

Easy to make appointment. Nathan is an exceptional service manager. Work fine right and in s timely manner, Comfortable waiting area. They do it the right way! Nathan is an exceptional service manager. Work fine right and in s timely manner, Comfortable waiting area. They do it the right way! More

Overall good experience. Came in on a whim looking to test drive a 2024 GLE 450. Even though they had new ones advertised as on their lot Sales pushed me toward a used on Came in on a whim looking to test drive a 2024 GLE 450. Even though they had new ones advertised as on their lot Sales pushed me toward a used one to test drive. Went back later after some research and wound up buying an AMG model. On paperwork they. Seemed uninterested in putting down accurate mileage on the new car - 25 listed on paperwork vs the 75 actually on it.. the loan application was paper-based vs pure digital like most other dealerships, which I found off-putting for such a high end brand. They did work the price down and what I bought is a lot more car than the Audi. Q8 for the same price so I was very glad about that. Everyone I dealt with were great to work with, however, when it came time to show me how the car works I got passed off to a new person I had not dealt with yet instead of staying with the original salesperson. That seemed odd to me for such a high end brand. More

I’,ve bought 4-5 Mercedes Benz from at least three different dealers … I honestly can say Flagship is the best when it comes to service … they take you in on short notice … no need for a loaner … most different dealers … I honestly can say Flagship is the best when it comes to service … they take you in on short notice … no need for a loaner … most of the time … you will be out in 30-45 minutes …My service advisor “Nathan” treats me as if we were related! … I highly recommend this dealership!!! More

I had a great experience working with Julie at the Flagship Motorcars of Lynnfield. Julie was very professional as was the everyone involved with my purchase. Flagship Motorcars of Lynnfield. Julie was very professional as was the everyone involved with my purchase. More

Service was good. I had a great experience with Stephen extremely knowledgeable respectful and helpful and I appreciate his services . I had a great experience with Stephen extremely knowledgeable respectful and helpful and I appreciate his services . More

Had a good experience with the dealership. Ryan, my sales rep did a really good job with all my questions and was very responsive to my needs. Ryan, my sales rep did a really good job with all my questions and was very responsive to my needs. More

Clean and efficient drop off, helpful and professional staff. Level of service and review great, personable representative outstanding communication. staff. Level of service and review great, personable representative outstanding communication. More

Renan Marchet has an extremely deep understanding of all aspects of M-B maintenance. We have three M-B G series, GLS 580 and AMG S 63. Renan works tediously to ensure all service work is performed to prov aspects of M-B maintenance. We have three M-B G series, GLS 580 and AMG S 63. Renan works tediously to ensure all service work is performed to provide the vehicle’d best performance. He explains the details of all work and cost prior to commencing. He does a superb job. More

Courteous, professional knowledgeable, considerate, efficient. All went as well as it possibly could. My vehicle issue was expertly diagnosed and repaired all within 5 hours. Nice showroom too! efficient. All went as well as it possibly could. My vehicle issue was expertly diagnosed and repaired all within 5 hours. Nice showroom too! More