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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,614 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,614 reviews

December 20, 2022

Dumitru was great to work with, he made the buying process easy. He provided options for the vehicle we were looking for. Would not hesitate to contact him for any future vehicles. More

by VB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chea Kenyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitru Marcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the excellent review! We're so glad you enjoyed working with Dumitru and look forward to seeing you again next time here at Flagship Motorcars of Lynnfield!

December 20, 2022

Service was excellent. Wait time was speedy. Waiting room was very comfortable. I was very satisfied More

by prm1melrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 21, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience! Your business is greatly appreciated by all of us here at Flagship Motorcars of Lynnfield and we hope to see you again next time!

December 19, 2022

Excellent service and would highly recommend. Always experienced best customer service and are timely. Friendly and great follow up. More

by K_andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Flagship Motorcars of Lynnfield responded

We are grateful to you for this five-star review! We look forward to helping you again in the future! Thank you! - Flagship Motorcars of Lynnfield

December 16, 2022

A friendly dealership. Their service advisor Stephen Lopes is especially professional and helpful. They have serviced two of my cars in this ten years. More

by Kwongma8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting the Flagship Motorcars of Lynnfield team with the care of your vehicles! Stephen & the team are grateful for your continued support and look forward to your next visit!

December 16, 2022

They have an outstanding service department. Prompt and courteous!! The repairs to my car make it look like new. More

by Jimhicks65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting the Flagship Motorcars of Lynnfield team with your vehicle's service needs! We're grateful for your continued support and look forward to your next visit!

December 15, 2022

The service woman was very accommodating. I told her I only had an hour to wait. She said we will get it completed More

by Rjquinninsurance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 16, 2022 -

Flagship Motorcars of Lynnfield responded

We appreciate the kind feedback for our team! We hope you'll visit us again next time! Thank you! - Flagship Motorcars of Lynnfield

December 15, 2022

Modern, efficient and attentive to customer, not much wasted time. Typical negotiations but they listen to my opinions More

by Fkag14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Awara Osman
Dec 16, 2022 -

Flagship Motorcars of Lynnfield responded

Thanks for reviewing your recent experience with the Flagship Motorcars of Lynnfield team! We hope we have the opportunity to work with you again in the future!

December 14, 2022

Renan was very helpful and extremely personable. He made sure I was not sitting around for hours. I will definitely return to Mercedes in Lynnfield and have Renan help me with future service needs. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Flagship Motorcars of Lynnfield responded

Renan and the team strive to make every experience great and we're pleased to hear that we've succeeded this time, Ray! We look forward to making each future visit worthy of a five-star rating and thank you for being a Flagship Motorcars of Lynnfield customer!

December 13, 2022

This dealership is immaculate. The employees are friendly and helpful. Nathan was my advisor today and he was professional. More

by Sabrina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing this wonderful feedback with us, Sabrina! Nathan & the team appreciate your support and look forward to seeing you next time here at Flagship Motorcars of Lynnfield!

December 13, 2022

Excellent service! ! Super prompt!! Renna is wonderful to work with!!! All around great dealership !! Highly recommended More

by KimF113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Dec 14, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the wonderful review! Renna & the team appreciate your support and look forward to seeing you next time here at Flagship Motorcars of Lynnfield!

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