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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,620 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,620 reviews

November 16, 2022

Easy to make appointment. Work was requested. Good waiting area while the car was being worked in More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Flagship Motorcars of Lynnfield responded

Glad to hear you had an easy time getting your vehicle serviced at Flagship Motorcars of Lynnfield! Thank you for being a loyal customer!

November 11, 2022

Flagship, and in particular, Nathan, has provided outstanding service for me on both our S class and SL class vehicles. I would most enthusiastically recommend both to other customers (and friends a More

by doe.duvets-0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind five-star review for Nathan and Flagship Motorcars of Lynnfield! We are glad that you enjoy your service visits and appreciate you trusting us with your vehicles! We'll see you next time!

November 09, 2022

Helpful and super easy to deal with. Excellent service and estimate of time it would take to do the job. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fillipe
Nov 10, 2022 -

Flagship Motorcars of Lynnfield responded

Leslie, we're so glad to hear you had a five-star service visit! Thank you for trusting Flagship Motorcars of Lynnfield with your vehicle!

November 09, 2022

Salesman (Mike) and manager (Paul) real pros. Informative and patient walking me through the car buying experience. More

by mark.x.khozozian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Kazimir
Nov 09, 2022 -

Flagship Motorcars of Lynnfield responded

Mark, We appreciate you taking the time to leave Mike and Paul this great five-star review! We look forward to assisting you again in the future and thank you for being a Flagship Motorcars of Lynnfield customer!

November 08, 2022

Very good service my car at the end is clean and fix the issues report More

by Jarboston53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Flagship Motorcars of Lynnfield responded

We're glad we could help take care of these concerns for you! Thank you for being a Flagship Motorcars of Lynnfield customer!

November 04, 2022

Renna was a fantastic CSR. my car wasn’t fixed but am awaiting a response directly from Mercedes. More

by Ralbal1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Nov 07, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the review! We're happy to hear Renna provided you with excellent service and we hope you won't hesitate to reach out if we can be of further assistance. Take care and thanks again, from all of us here at Flagship Motorcars of Lynnfield!

November 04, 2022

Very responsive and worked hard to get it right the first time. They did not want to inconvenience me with having to come back. More

by mdonnad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to leave us a review! We hope you won't hesitate to reach out if we can be of service again in the future! - The Flagship Motorcars of Lynnfield Team

November 03, 2022

Nate, our service advisor continues to deliver exceptional service. Highly recommend him to any client! The Best! More

by PJNadeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind feedback! We're happy to hear Nate continues to earn your support and we look forward to your next visit here at Flagship Motorcars of Lynnfield!

November 03, 2022

Excellent service, efficient and polite, always have been customer friendly Stephen did a great job. More

by Claire dembowski
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Nov 03, 2022 -

Flagship Motorcars of Lynnfield responded

Claire, thank you so much for taking the time to share this wonderful feedback! Stephen & the team are grateful for your support and look forward to seeing you next time here at Flagship Motorcars of Lynnfield!

November 03, 2022

Renan and car mechanic fixed my car and now drives like a brand new car.. Thank you so much to both.. Someday I will buy a new car because if the service I received.. More

by jgonza1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Renan & the Flagship Motorcars of Lynnfield team with your vehicle! We're happy to hear it's driving like new again and we look forward to assisting you with your next purchase. Take care!

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