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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,620 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,620 reviews

November 02, 2022

Nathan was very helpful and very efficient…he answered all my questions and responded to any other concerns More

by lawood1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind review! We're so glad Nathan was able to answer all your questions and we'll be sure to share this wonderful feedback with him. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Flagship Motorcars of Lynnfield Team

November 02, 2022

This is the 6th vehicle I have either leased or purchased from your dealership and I continue to come back to deal with Julia and the rest of your staff. More

by Josterap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for your loyal business! We're so glad Julia & the rest of the Flagship Motorcars of Lynnfield team continue to earn your support and we look forward to seeing you again next time. Until then, take care and enjoy your new vehicle!

November 01, 2022

Dumitru Marcu is a very knowledgeable professional. He was instrumental in helping us make the best educated decision. We highly recommend him. Many thanks! More

by DR. MERCEDES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitru Marcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Flagship Motorcars of Lynnfield responded

Dumitru is happy you enjoyed your purchase experience! Thank you for taking the time to leave us your awesome review! - Flagship Motorcars of Lynnfield

November 01, 2022

I had a problem with my Mercedes ML 350 and I called service at flagship and was greeted by a service advisor by the name of Renan. I told him my problem and he told me to bring the car right in right a More

by fred
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience, Fred! We're so glad Renan was able to assist you and appreciate you trusting the Flagship Motorcars of Lynnfield team with your ML 350. Please don't hesitate to reach out if we can be of service again in the future. Take care!

October 31, 2022

Very efficient. I was in and out very quickly and the registration process was easy. More

by ciaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Flagship Motorcars of Lynnfield responded

Thanks for reviewing your recent visit with the Flagship Motorcars of Lynnfield team! We appreciate your business and hope we have the opportunity to serve you again in the future!

October 29, 2022

It was horrible. Yet again I was disappointed by false promises of timely service and could not get my back in time after waiting in the dealership for more than 2 h More

by lcsurdam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Bresnahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi
Nov 03, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to share this feedback, Lynda. I also appreciate you taking my call and spending the time to discuss your experience. Again, I'm disappointed that we didn't leave you with a better impression and apologize for the frustration and inconvenience this experience caused for you. It feels like we made strides toward improving your opinion of our team with the plan we have in place. I remain available to you, should anything else come up. Please feel free to contact me directly. Thanks again, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

October 29, 2022

Sean Bresnahan and the staff there made the buying process easy and less stressful. Highly recommend Sean. More

by Hamsona2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bresnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Oct 31, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for visiting Sean and the rest of our team at Flagship Motorcars of Lynnfield!

October 27, 2022

The service was a scheduled maintenance. Nathan was knowledgeable and friendly. He was accurate about the time the service would require. Other staff at checkout were friendly as well. More

by George K
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing George! We're so happy that Nathan earned your 5-stars! -Flagship Motorcars of Lynnfield

October 26, 2022

Great service for a great brand. What more can I say? Telling me how many words I must use is demeaning. A bad sign. More

by pfeinstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitru Marcu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for taking the time to leave us a review. The word minimum is unfortunately a DealerRater requirement and not our own. Please don't hesitate to reach out if our Flagship Motorcars of Lynnfield team can be of service to you again in the future!

October 26, 2022

Incredible experience. Had limited time to bring in my trade and set up an appointment. Sean went out of his way to make sure I could purchase my car, transfer plates and b More

by Dkent34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Caruso-Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bresnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your experience working with Sean at Flagship Motorcars of Lynnfield! We look forward to seeing you next time!

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