Flagship Motorcars of Lynnfield

"Outstanding" Outstanding experience long after the sale, This dealership goes above and beyond at every opportunity there given Sales, Service and Parts. You get Outstanding experience long after the sale, This dealership goes above and beyond at every opportunity there given Sales, Service and Parts. You get treated with the same respect whether your ordering a 57.97 part, having your car serviced or purchasing a new Mercedes. On the way to work my wife experienced one of those "New England potholes" and was stranded roadside 56 miles from the dealership with one call to Nathan Haugh in service she was all set, he offered to have a loaner car brought to her location and had a truck to her in 35 min. the car was delivered to the dealership and fixed that day, during this process she received two phone calls as well as two text updates on the tow trucks ETA, and making sure she was all set. Empathy and genuine caring can't be taught in a classroom or seminar, this Dealership and the people who represent it are by far the best. in the business. More

Excellence Could not be more pleased with Flagship! From day one to service intervals the people are real professionals! Made my experience a true pleasure. R Could not be more pleased with Flagship! From day one to service intervals the people are real professionals! Made my experience a true pleasure. Real pros all around. Thank you! More

Nathan has helped me with my vehicle for more than 5 years. He has always been honest and professional in going about his job. Nathan is one of the many rea has helped me with my vehicle for more than 5 years. He has always been honest and professional in going about his job. Nathan is one of the many reasons why my next vehicle will also be purchased at a Herb Chambers dealer Simply The best. Need I say more? More

Customer Satifaction and Always there. I have bought my last 2 Mercedes from Flagship. The two people I work with each time I visit, Alfred Aloise and Paul Polacke are always there to help I have bought my last 2 Mercedes from Flagship. The two people I work with each time I visit, Alfred Aloise and Paul Polacke are always there to help. Alfred on the service side and Paul on the sales or just to make sure I am doing well with my vehicle. You can't beat the customer service and follow up. These guys are great!!! Thanks, Christine Yanelli More

Customer Service I have been working with Grace Cosco for 4 years and every interaction has been professional and extremely positive. Grace does a tremendous job and a I have been working with Grace Cosco for 4 years and every interaction has been professional and extremely positive. Grace does a tremendous job and always makes sure the service is performed correctly. She has a great attitude, always positive and willing to help. Thank you for the great experience. More

Excellent customer service I live less than 5 miles from a Mercedes Dealeraship and choose to take the additional 26 mile drive to Lynnefield because of Al's excellent Customer I live less than 5 miles from a Mercedes Dealeraship and choose to take the additional 26 mile drive to Lynnefield because of Al's excellent Customer Service and his teams dedication to take care of my 2011 Mercedes GL. I take pride in my cars and appreciate his attention to detail when I ask for certain things to be done. Flagship, thank you, thank you Al and never change how you do business and treat your customers. More

Excellent dealership I have been a Flagship customer for the past twelve years and I could not be more pleased with the sales group, the service group and The General Mana I have been a Flagship customer for the past twelve years and I could not be more pleased with the sales group, the service group and The General Manager Paul McDaniels who recently adjusted a repair cost on my behalf, he treated me fairly and he treated me like family. It is always a pleasure to deal with Flagship and their dedicated staff. Herb Chambers is very fortunate to have such fine people working for him. Jim Reppucci More

Above and beyond I never usually bring my car to the dealership because of previous experience with another dealership; but in this case i had to. The associate that a I never usually bring my car to the dealership because of previous experience with another dealership; but in this case i had to. The associate that assisted me not only made me feel as an elite customer but went above and beyond to help me with my car. After a simple request of a navigation update for whatever reason the car install did not fully work. Phi and the flagship team were determined to solve the matter. In the meantime they accommodated me with one of their courtesy vehicles until the problem was solved. Always received updates from him up until pick up, thank you for the technical upgrade done on my car and the best of it all was that it cost me $0. Thank you again Phi and team! Mr. Garcia More

Above and beyond expectations! Nathan went above and beyond with exceptional customer service. I really appreciate someone who knows how to treat their customers. He is a great ass Nathan went above and beyond with exceptional customer service. I really appreciate someone who knows how to treat their customers. He is a great assett for Flagship and i will definitey be servicing my car here from now on! More

Great Service Thank you Adam for your great service. You are one of a kind and always go above and beyond to satisfy your customers. You are truly an asset to the d Thank you Adam for your great service. You are one of a kind and always go above and beyond to satisfy your customers. You are truly an asset to the dealership. Lisa F. More