Mike Hannafin
Mike Hannafin at Flagship Motorcars of Lynnfield

Mike Hannafin

Service Director

Flagship Motorcars of Lynnfield

385 Broadway
Lynnfield, MA 01940

4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Mike Hannafin

April 01, 2024

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Employee Rating

My experience at the Mercedes dealership was wonderful. They did a great job! Also, they kept me informed as to what they were doing and what the price was going to be before they did the job. More

by Myjagman
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2024

Flagship Motorcars of Lynnfield responded

Hi Jagman! We're delighted to know that you had a wonderful experience at Flagship Motorcars of Lynnfield. We always aim to keep our customers informed and satisfied with their service. Thanks for the positive feedback!

March 27, 2024

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Steven Lopez is a great service advisor, most attentive, communicative, professional and helpful. He makes the process easy. More

by Kcmaguire
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Lopes

Mar 27, 2024

Flagship Motorcars of Lynnfield responded

Hi K C Maguire! It's great to know that Steven provided you with such excellent service at Flagship Motorcars of Lynnfield. We appreciate your feedback and look forward to assisting you again in the future!

February 16, 2024

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Did a great job. Made the experience painless. Even got us a ride to work. More

by Psandorse
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 16, 2024

Flagship Motorcars of Lynnfield responded

This is great to hear! Thank you for trusting our team with your vehicle's care! - Flagship Motorcars of Lynnfield

January 05, 2024

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the Service at Flagship motors is absolutely first class there no delay they take care of the problem. They wash the car, clean the interior and you’re out in a short time.. It’s a pleasure to go there. Fra More

by frankeserio
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul McDaniels, Renan Marchet

Jan 05, 2024

Flagship Motorcars of Lynnfield responded

Hey Frank! We're delighted to know you've had a first-class service experience with us at Flagship Motorcars of Lynnfield! Thanks for being our happy customer, we appreciate it! Safe travels!

January 02, 2024

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Renan in service always takes great care of me. Truly the best or nothing. Thank you More

by Paolino1010
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Renan Marchet

Jan 03, 2024

Flagship Motorcars of Lynnfield responded

Hey Paolino, thank you for the 5-star rating! We're delighted to hear that Renan in service always takes great care of you at Flagship Motorcars of Lynnfield. We look forward to serving you again! Safe travels!

December 27, 2023

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Mike H is always very professional yet personable and always make sure we are pleased with the service we receive he is the best More

by linda
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Lopes

Jan 02, 2024

Flagship Motorcars of Lynnfield responded

Hi Linda! We're so glad to know that Mike consistently provides you with top-notch service at Flagship Motorcars of Lynnfield! Thanks for your kind words and support, we appreciate it greatly!

Jan 02, 2024

linda responded

stephen also took very good care of us they are the best thank you all

December 20, 2023

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Flagship continues to be awesome in every way. Stephen my service writer is amazing. Explains everything. The quality of work is awesome. The timeliness is terrific. The loaners are great when nee More

by Jet Tim
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 20, 2023

Flagship Motorcars of Lynnfield responded

We're delighted to know that you've had such a positive experience with Stephen and the rest of our team at Flagship Motorcars of Lynnfield. We strive for quality work, timely service, and customer satisfaction! Thanks so much for your support.

November 12, 2023

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Excellent communication, very efficient. Staff did everything. They said they would do in a timely fashion. More

by info
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Haugh

Nov 14, 2023

Flagship Motorcars of Lynnfield responded

We're glad to know that you had an efficient and timely experience with us at Flagship Motorcars of Lynnfield. Thanks for highlighting our communication skills! We appreciate your feedback.

September 22, 2023

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I always get excellent service from Flagship in Lynnfield. Very efficient and they clean up my car very well too!! More

by Darlene Malveira
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Krol, Nathan Haugh

Sep 26, 2023

Flagship Motorcars of Lynnfield responded

Hi Darlene! We're so glad to know you consistently receive excellent service from our team at Flagship Motorcars of Lynnfield. Thanks for the positive feedback and see you next time!

July 27, 2023

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I always receive exceptional customer service from Steven Lopes at Flagship Motorcars in Lynnfield. He goes over and above my expectations. Stephen is professional, listens well, and provides valuable insigh More

by Kchecicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Lopes

Jul 27, 2023

Flagship Motorcars of Lynnfield responded

It's great to know that Steven Lopes and our team at Flagship Motorcars of Lynnfield consistently provide you with exceptional service experiences. We appreciate your loyalty and look forward to continuing the same level of care on your future visits as well!

Jul 27, 2023

Kchecicki responded

Flagship Motorcars of Lynnfield is not just a Mercedes dealership -- It is a trusted brand where you are taken care of from end to end, no matter what. There are many examples . . . I drive my car in for service and I am met by 2 - 3 men. The first person takes my car to the service department, another person escorts me to his office where he quickly fills out a form, verifies my license, and shows me a brand-new courtesy car. A third person introduces me to Steven Lopes, a highly valued and trusted authority, who answers all my questions regarding work to be done on my Mercedes, and then I happily depart. What's not to love?

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