Flagship Motorcars of Lynnfield

I got serviced! Recently I had some problems with the volume in my Bluetooth in my 2012 Mercedes GLK. I happened to be coming back from the airport so I called Grace Recently I had some problems with the volume in my Bluetooth in my 2012 Mercedes GLK. I happened to be coming back from the airport so I called Grace Cosco in Customer Service. Instead of saying "Make an appointment", or "Do you have an appointment?", she asked when could I bring the car in? When I said I would be coming past in about 10 minutes she said then stop in now and come see her. She had one of the techs come right out to my car and he increased the volume thru the controls. Problem solved and Grace was able to minimize my wait for the car to be done. In addition, she arranged to have the car washed. Many places say they give good customer service, but Grace and Flagship Motorcars actually get it done properly. Hats off to them! More

Amazing Let me say this, what great service I just received get from the Benz dealership in Lynnfield. Everyone and anyone if you are looking to buy or trade Let me say this, what great service I just received get from the Benz dealership in Lynnfield. Everyone and anyone if you are looking to buy or trade your car for an Mercedes this is the place to go. I'm saying this because I have a Benz because this is the first time I ever had one. I really loved BMW, but after seating down with Paul and some of the people on his team from sales reps, to the service team I know I made the best choice ever. First I walked into the dealership in sweats yes I said it sweats and I received 11/10 service not possible right nope, yes it is. That service Wow that's all I can say to sum it up from Grace up to Nate, thanks you guys for making me a happy customer every time I walk into your shop. More

Nothing but the Best!! Grace has been fabulous every time I am at Flagship. She knows how to put the customer first & always makes my experience worth while. Top notch serv Grace has been fabulous every time I am at Flagship. She knows how to put the customer first & always makes my experience worth while. Top notch service all the way, all the time!!! More

service Grace & Nathan ,are the best service people I ever met.They get the job done the 1st visit I like that very much num 1. Grace & Nathan ,are the best service people I ever met.They get the job done the 1st visit I like that very much num 1. More

Erin was on top of all my car repair needs, she understood what was going on with my car, and it was repaired fast and right. Thank you Erin you are truly the go to girl @ Flagship motorcars of understood what was going on with my car, and it was repaired fast and right. Thank you Erin you are truly the go to girl @ Flagship motorcars of Lynnfield-service center. More

Grace makes every trip to flagship a very pleasant experience. She literally saw me pulling up and had the write up done by the time I got out of my car. I wish I got this kind of quality service e experience. She literally saw me pulling up and had the write up done by the time I got out of my car. I wish I got this kind of quality service everywhere. No matter how busy it gets she always has a smile on her face and makes every customer feel welcome and important. More

I am the owner of a 2011 Mercedes Benz 350 E Class sedan which I have bought from Flagship Motorcars. When I was shopping for my first Benz, I was introduced to Steve Schepici who then worked at Mercedes B which I have bought from Flagship Motorcars. When I was shopping for my first Benz, I was introduced to Steve Schepici who then worked at Mercedes Benz of Boston in Somerville. After negotiating with Steve, I purchased a 2009 ML which I enjoyed prior to trading it in for my current vehicle. After Steve left Somerville and transferred to Lynnfield, it was an easy decision to follow him. When I was in the market, I bought my 2nd Mercedes from Steve because of his attention to detail and his level of quality service. There is no doubt when I am ready for my next purchase, I will purchase from Steve. I recently brought my car in for service. I was approached by Steven Bergeron who assisted me with my issues. I have to tell you that I was thoroughly impressed with Steve’s professionalism and his genuine care to ensure that my service appointment went flawless as possible. Herb Chambers Motorcars is as successful as it is due to the quality of professional employees like Steve S., Steve B. and the rest of the team. They keep customers like me constantly returning. More

Everytime I bring my ML 350 in for Service , Grace Cosco greets me with a big smile and a hug. She knocks herself out for me to insure I am receiving Top Notch Client Service. Grace is extremely knowledgabl greets me with a big smile and a hug. She knocks herself out for me to insure I am receiving Top Notch Client Service. Grace is extremely knowledgable and has tremendous people skills. She is a true valued asset to Flagship Motors and I would recommend anyone I know to do business with Grace! I gave her all 5's but she deserves all 10's! Sincerely, Ted Patrikas More