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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,251 Reviews

1,251 Reviews of Flagship Motorcars of Lynnfield

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June 25, 2025

Extraordinarily responsive… Had an issue with my Sprinter.. bought it from a different dealer. Just drove in.. they diagnosed it for me and took care of it seamlessly…My go to from now on! More

by Roger b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, the Service Manager
Jun 25, 2025 -

Flagship Motorcars of Lynnfield responded

Roger, we're delighted to hear that our team at Flagship Motorcars of Lynnfield could assist you with your Sprinter so efficiently. Thank you for making us your go-to choice!

June 24, 2025

Great customer service. Nathan who I believe is the manager is phenomenal a credit to Flagship motors. Ss long as Nathan is associated with them Ivill continue to bring my c More

by Billluca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Flagship Motorcars of Lynnfield responded

Billluca, we're delighted to hear that Nathan provided such exceptional service at Flagship Motorcars of Lynnfield. Your loyalty means a lot to us, and we look forward to assisting you with your future vehicle needs!

June 20, 2025

Renan is always great to work with. He is an excellent communicator and works hard to provide excellent service. More

by jnolan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind words about Renan! We're delighted to hear that he consistently provides excellent service at Flagship Motorcars of Lynnfield. We appreciate your support!

June 19, 2025

Easy to get appointments, Service is exceptional and Representative, Renan, is knowledgeable, courteous and very helpful in understanding the process In addition, the mechanic who serviced my car (? na More

by sfc0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Flagship Motorcars of Lynnfield responded

Hi! Thank you for sharing your experience with us at Flagship Motorcars of Lynnfield! We're delighted to hear that Renan and our team provided exceptional service and made the process easy to understand. We appreciate your feedback, and we're here whenever you need assistance in the future!

June 18, 2025

Nathan has been my service advisor for over 20 years. That’s the only reason I still buy from Mercedes. He is what counts after the sale of a xxxx which makes the difference. More

by Jlopriore72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Flagship Motorcars of Lynnfield responded

Hi! Lopriore! Thank you for your loyalty and kind words about Nathan! We're proud to have him on our team at Flagship Motorcars of Lynnfield. Your continued trust in us means a lot!

June 17, 2025

Had an excellent service experience. Professional and experienced staff as well as prompt and complete service More

by Thomashannafin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Flagship Motorcars of Lynnfield responded

Hi Thomashannafin, we're delighted to hear about your excellent service experience at Flagship Motorcars of Lynnfield. Our team is committed to providing professional and prompt service every time!

June 14, 2025

Renan is awesome! He makes sure your happy and satisfied i highly recommend him 10/10 More

by chrisortega87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Flagship Motorcars of Lynnfield responded

Chris, thank you for recommending Renan & the Flagship Motorcars of Lynnfield team! We appreciate your support and look forward to seeing you next time!

June 09, 2025

The service department is extremely busy, but Steve L. Is pleasant, helpful, and keeps his customers informed. More

by Rhonda Pieroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Flagship Motorcars of Lynnfield responded

Hi Rhonda, we're glad to hear that Steve provided you with excellent service at Flagship Motorcars of Lynnfield! Thank you for sharing your experience with us! Safe travels!

June 06, 2025

Personnel all were friendly and helpful. All tried to fix problem and thought that they did However, problem still persists. Unfortunately, it appears that we will live with it. More

by rlyons5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind words about our team—we’re sorry to hear the issue is ongoing, and if you’d ever like us to take another look, please don’t hesitate to reach out. Paul McDaniels – General Manager – pmcdaniels@herbchambers.com

June 04, 2025

I have been a Mercedes-Benz owner for the past twenty seven (27) years and one of the first 50 customers of Flagship Motors since they opened in Lynnfield. More

by Professor M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Flagship Motorcars of Lynnfield responded

Professor M., thank you for your loyalty and support over the years at Flagship Motorcars of Lynnfield! We're honored to have been part of your Mercedes-Benz journey.