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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,234 Reviews

1,234 Reviews of Flagship Motorcars of Lynnfield

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December 25, 2023

My experience with the service department was spectacular after initially being very frustrated that my wife’s car had electrical issues even though it was brand new. Service communicated so clearly with me, More

by Mike Arsenault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The help that worked with Stephen was great
Jan 02, 2024 -

Flagship Motorcars of Lynnfield responded

Hey Mike, thank you for the 5-star rating! We're glad to know our service department at Flagship Motorcars of Lynnfield was able to turn your experience around and resolve the issue quickly. We appreciate your understanding and patience!

December 22, 2023

Always great service. Nathan is very professional and reliable. The team at Mercedes Lynnfield really take care of me and my vehicle. Todays service was very efficient and More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Flagship Motorcars of Lynnfield responded

We're glad to know that Nathan and our team at Flagship Motorcars of Lynnfield have been able to provide you with great service! It's important for us that your vehicle is well taken care of and we're honored to be able to do so. Thanks for sharing your experience, we appreciate it!

December 20, 2023

Recently I had a repair/service done at Flagship Motorcars at Lynnfield. It was a very pleasant experience with Renan’s help. He’s knowledgeable and accommodates all my concerns. The dealership is f More

by bnonaillada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Flagship Motorcars of Lynnfield responded

We're glad to know that your repair experience at Flagship Motorcars of Lynnfield was a positive one, and we appreciate the shout-out for Renan. We look forward to serving you again! Safe travels!

December 20, 2023

Flagship continues to be awesome in every way. Stephen my service writer is amazing. Explains everything. The quality of work is awesome. The timeliness is terrific. The loaners are great when nee More

by Jet Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Krol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Flagship Motorcars of Lynnfield responded

We're delighted to know that you've had such a positive experience with Stephen and the rest of our team at Flagship Motorcars of Lynnfield. We strive for quality work, timely service, and customer satisfaction! Thanks so much for your support.

December 16, 2023

Great service and customer care! Easy to work with and they fixed everything I needed done. More

by JOSEPH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Flagship Motorcars of Lynnfield responded

Hi Joseph! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and customer care. Our team is dedicated to providing excellent support and ensuring that all your needs are met at Flagship Motorcars of Lynnfield!

December 16, 2023

I had yet another great service experience with service adviser Renan at Flagship. Glad I purchased my SL 550 from Flagship in 2019 and was assigned to Renan for all my service needs. He cares for any is More

by jonpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Flagship Motorcars of Lynnfield responded

Hi Jonpop! We're so pleased to know that Renan and our team at Flagship Motorcars of Lynnfield have been able to provide you with great service experiences. Your trust in us is greatly appreciated, and we look forward to continuing this relationship for many more years!

December 15, 2023

Well staffed helpful service area. There is a calm area to wait during my visit.. and the device is right on time. And Nathan supplied really good information. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir T
Dec 15, 2023 -

Flagship Motorcars of Lynnfield responded

Hi Tee! We're glad you found our service area helpful and timely during your visit to Flagship Motorcars of Lynnfield. It's great that Nathan could provide useful information for you too! Thanks for the review!

December 13, 2023

Excellent service. Prompt and timely. Kept me informed and was very professional. Highly recommend the dealership and Nathan in service. More

by K_andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Flagship Motorcars of Lynnfield responded

Hey Andrews, we're delighted to know you had a positive service experience with Nathan and our team at Flagship Motorcars of Lynnfield. Thank you for choosing and recommending us! Safe travels!

December 13, 2023

Always excellent service. No more to say! Vehicle returned washed and vacuumed! A pleasure to do business with. More

by carolsellshouses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Flagship Motorcars of Lynnfield responded

Hey Carol, we're glad to know you had an excellent service experience with us at Flagship Motorcars of Lynnfield! Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!

December 06, 2023

Great service and prompt appr Very good communication Courteous helpful staff Will be back in tge future More

by Mufsonmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Flagship Motorcars of Lynnfield responded

Hi Mufsonmj! We're glad to know that you had a great experience with our service at Flagship Motorcars of Lynnfield! We appreciate your kind words about our communication and staff. Looking forward to seeing you in the future!

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