Flagship Motorcars of Lynnfield

Great service as always. Thorough and efficient. Excellent communication and explanation of work being done. Thorough and efficient. Excellent communication and explanation of work being done. More

Our car broke down while we were on our vacation. Flagship diagnosed the problem quickly, ordered the parts, and prioritized our repairs to get us better back on the road. We are very grateful to Fl Flagship diagnosed the problem quickly, ordered the parts, and prioritized our repairs to get us better back on the road. We are very grateful to Flagship. More

I’ve been a Mercedes owner for 10 years, and purchased both of my vehicles at Flagship Lynnfield. I have consistently serviced my vehicles at this dealership as well. The service has always been exception both of my vehicles at Flagship Lynnfield. I have consistently serviced my vehicles at this dealership as well. The service has always been exceptional, highly recommend! More

The Service Department is kind, courteous and professional, they operate in a timely manner with all their customers and always keep lines of communication open professional, they operate in a timely manner with all their customers and always keep lines of communication open More

I am always impressed with the consistently excellent customer service that I receive from Stephen Lopes every single time I bring my car for any kind of work at Flagship. My husband is now considering p customer service that I receive from Stephen Lopes every single time I bring my car for any kind of work at Flagship. My husband is now considering purchasing a Mercedes so he can bring his vehicle to such an excellent and trusted place. More

Excellent service , Nathan was very professional and very attentive . He gets 5 Stars from me! Thank you! attentive . He gets 5 Stars from me! Thank you! More

Everything at this dealership is excellent. From the greeting as you drive in, explaining what is being done e to your car to the process for checking out. Everything & everyone are on top of w From the greeting as you drive in, explaining what is being done e to your car to the process for checking out. Everything & everyone are on top of what needs to be done. Thank you for you excellent service. More

While driving on Route 1 , Lynnfield, my car engine quickly had a reaction and shut down. I was able to continue driving with “a bump” and 5 foot slide which continued until I attained a parking lot. I quickly had a reaction and shut down. I was able to continue driving with “a bump” and 5 foot slide which continued until I attained a parking lot. I stopped and called Nathan at Flagship Motorcars. Nathan called back quickly and arranged a truck to come and pick up my car and drive me to the dealership. He quickly gave his opinion but said it had to be confirmed. While being confirmed he arranged an Uber to drive md home with the confirmation he would confirm a fix to the problem as quickly as possible. A day and a half later he called to advise the problem is confirmed for fixing and an Uber would pick me up. I arrived at the dealership, Nathan confirmed the problems, the work eas done, I paid the price and returned home. More

As always Nathan goes above and beyond in servicing our Mercedes and the level on which he makes the experience even better by his attitude and always making us feel welcome . There might be other options Mercedes and the level on which he makes the experience even better by his attitude and always making us feel welcome . There might be other options out there, but if you want a friendly , upbeat and overall great experience , Flagship and Nathan Haugh are the way to go!!!!!!!!! More

Flagship Motorcars of Lynnfield is amazeballs! !! They are 5 stars in customer service and trust. I left a dealer that tried to sell me work I didn’t need. I travel an hour to go see Nathan. !! They are 5 stars in customer service and trust. I left a dealer that tried to sell me work I didn’t need. I travel an hour to go see Nathan. Thank you!!! More