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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,228 Reviews

1,228 Reviews of Flagship Motorcars of Lynnfield

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April 26, 2023

I have been a customer for over 30 years. The quality of their service has been nothing. Short of consistently outstanding! More

by thomas.e.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDaniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for being a Flagship Motorcars of Lynnfield customer, Thomas! We're truly grateful for all of your support over the past 30 years and look forward to serving you for many more. See you next time!

April 22, 2023

Nathan was helpful and the service was great since I didn’t have an appointment. The repair was very quick More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for visiting Flagship Motorcars of Lynnfield, Robert! Nathan & the team appreciate your kind feedback and hope you won't hesitate to reach out if we can be of service again in the future!

April 18, 2023

Been with Flagship about 22 years. Always professional and no unnecessary waiting. Renan is extremely knowledgeable and makes customers feel well taken care of. More

by aplf@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy…love driving in and seeing Guy. Very very very helpful and kind. Knows most answers to my many questions over the years
Apr 20, 2023 -

Flagship Motorcars of Lynnfield responded

Having you in the Flagship Motorcars of Lynnfield family for more than 20 years means so much to us! We love knowing that Renan and the team have made each visit so great! We look forward to continuing to earn your business for many years to come! Thank you!

April 18, 2023

Customer Service is Outstanding. Whatever issues come up they take care of with no issues. I am so pleased with everything. More

by Dottie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Flagship Motorcars of Lynnfield responded

We're so happy you had an outstanding experience here, Dottie! It means so much to have you in the Flagship Motorcars of Lynnfield family! We look forward to seeing you next time! Thank you!

April 18, 2023

While I wish there was a way to e-mail the service department about my impending service visit (Steve was on vacation so no one read my e-mail) Nathan Haugh took very polite and prompt care upon my ar More

by paul_stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Flagship Motorcars of Lynnfield responded

Paul, thank you so much for taking the time to write this wonderful feedback about Nathan and our team! We're glad that Nathan provided you with polite and prompt care during your visit, and that he went above and beyond to make sure you had a way to reach out to him via email. We look forward to seeing you again for your future visits! Thank you! - Flagship Motorcars of Lynnfield

April 17, 2023

I have had my car for 2 months and so far I can say they have been the best so far when I need assistance with anything and they do go above and beyond for their customers and I say this as a person who has More

by Pinnock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig and Pratik
Apr 19, 2023 -

Flagship Motorcars of Lynnfield responded

It is wonderful to know that our team has gone above and beyond to assist you with anything you have needed! We appreciate your loyalty and are grateful that you choose to make the trip to work with us! Thank you for your kind words, and we look forward to seeing you again soon! - Flagship Motorcars of Lynnfield

April 13, 2023

Had my car towed in on a late night and Stephen contacted me that following morning to address exactly what my car needed and had the repairs done fast. More

by Ernst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for sharing your review, Ernst! We're so happy that Stephen provided you with an excellent service visit! We look forward to seeing you next time at Flagship Motorcars of Lynnfield!

April 10, 2023

Renan in the service is very professional and accommodating. He tries his best with scheduling and such a nice guy. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Flagship Motorcars of Lynnfield responded

Thanks for the review and kind words about our team, specifically Renan! Hope to be able to assist again in the future.

April 10, 2023

Service was preformed quickly and car wash cleaned as well! Staff all friendly and courteous. More

by Sallykarpp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the positive feedback about your recent visit here at Flagship Motorcars of Lynnfield! We appreciate your business and hope we have the opportunity to serve you again in the future!

April 08, 2023

Renna is the best! She is always so helpful and professional. Every time I bring my car in for service Mercedes of lynnfield has been great. When my car needs to st More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Apr 13, 2023 -

Flagship Motorcars of Lynnfield responded

Marie, Thank you for taking the time to share your positive experience at Flagship Motorcars of Lynnfield! We're thrilled to hear that Renna and our service department have consistently provided you with helpful and professional service! We appreciate your loyalty and look forward to seeing you during your next visit! - Flagship Motorcars of Lynnfield

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