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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,214 Reviews

1,214 Reviews of Flagship Motorcars of Lynnfield

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August 02, 2021

Nathan , the Service Mgr., has been the absolute most professional helpful dude I have dealt with in the automobile business.. Sincere, to the point & understanding, he makes problems go away. A no nonse More

by dr.h.I.rothfarb
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Flagship Motorcars of Lynnfield responded

Nathan and the Flagship Motorcars of Lynnfield team appreciate your awesome five-star review! We're so glad you enjoyed your visit and felt taken care of by our service staff! Thank you so much!

August 02, 2021

I found Stephen and the team to be friendly, knowledgeable and accommodating. I had brought my car in for an annual service with some additional concerns. Stephen and the service team where effi More

by Topchefmaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

This is what we like to hear! Customer service is our top priority and hope to provide all of our guests with this level of service. Thank you for your business! -Flagship Motorcars of Lynnfield

August 01, 2021

Everyone was so friendly from the first man when I got out of my car took me to meet Stephen helped me with some questions very polite very excellent service ❤️❤️❤️❤️❤️👍👍👍👍 More

by Maryvigdor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hannafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Krol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi, Dylan Carter
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

Hi Mary, we're so pleased to hear that you were so well taken care of during your time at Flagship Motorcars of Lynnfield! We look forward to seeing you next time!

Aug 04, 2021 -

Maryvigdor responded

Thank you

July 31, 2021

I had a very bad experience today with Dylan with my car service. He doesn’t have any manners to deal with the customers. I More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ioannidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David sales excellent , Renna Elshrafi, Dylan Carter
Aug 04, 2021 -

Flagship Motorcars of Lynnfield responded

I'm sorry to hear about this, Erika, and would like the opportunity to get some more details about your visit so that I can better address the situation with the team. If you could please reach out to me directly when you have a moment, it would be much appreciated. Thanks, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

July 31, 2021

Stephen Lopes did a great job of keeping in touch concerning the progress on the repair of my vehicle every step of the way! He exceeded my expectations in dealing with your dealership. More

by Johnski8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for trusting Stephen at Flagship Motorcars of Lynnfield! We appreciate your 5-stars, and look forward to working with you again!

July 31, 2021

My service advisor was a complete gentleman. I appreciate the extra effort he put in and his communication throughout the whole process.His dedication was exceptional. More

by Todd Donovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

This review means more to our team than you know! Thank you, Todd! We look forward to seeing you next time! - Flagship Motorcars of Lynnfield

July 31, 2021

The moment that you drive up you are warmly greeted and continues with My service advisor Nathan who always makes it’s his number 1 priority to address my concerns. When it’s time to pay you are treated t More

by joemrenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

It means so much to hear that Nathan and our team have provided consistent care to you! We value you as a Flagship Motorcars of Lynnfield customer and look forward to seeing you at your next service visit! Thank you!

July 31, 2021

Best service advisor Naythan!!!No words to say he does Best service advisor Naythan!!! No words to say he does the job so excellent!!! When you deal with him everything works excellent. He understands the More

by Nico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

Thank you for the awesome feedback on your experience with Nathan! We're so lucky to have him on the Flagship Motorcars of Lynnfield team and will pass along your kind comments to him!

July 30, 2021

Always excellenct service… Renan always efficient and accommodating… and others as well!!!Unfortunately the service prices are to expensive for me…. But all of my service checks are done with Flagship i More

by denise1034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

Hi Denise, thank you for trusting our team with all of your automotive needs. We appreciate you as a customer and look forward to working with you again! -Flagship Motorcars of Lynnfield

July 30, 2021

Great service! From the easy scheduling, provision of very clean new loaner car, required maintenance work performed on my car including unexpected replacement of a tire under warranty, delivery on time More

by taogenalv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Aug 02, 2021 -

Flagship Motorcars of Lynnfield responded

We're glad our team could make this a five-star experience! We understand how frustrating it can be to require maintenance, and we are happy the Flagship Motorcars of Lynnfield team helped you have a positive visit! Thank you!

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