Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
My boyfriend and I went to Fletcher Jones Audi Chicago to look into possibly purchasing another SUV since our lease was ending soon. We were greeted by Ravi Dhiman, our sales representative. He was very respectful and kind since the beginning. He answered all of our questions displaying great knowledge about the vehicles. He really took the time to make us feel comfortable and not rushed or pressured. We had a lot of things in common with Ravi which made our time more enjoyable. The negotiation portion of our experience had a minor hiccups that was quickly resolved by the General Manager Brandon Moore. He was very sociable and told us about rebates and promotions we were not even aware of. We felt appreciated and the signing process went very smoothly. Overall we were very happy and took a brand new Q5 to our home the same day. Thank you so much Ravi!!
Thank you so much for such amazing feedback. Welcome to the Fletcher Jones family! It is great to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Ravinder and Brandon, your recommendations are truly a gift. If any questions arise, please reach out as we look forward to working with you again in the future!
Congratulations on your new Audi Q5!
Rudy's customer service was excellent. Drop and off and pick-up were communicated well. My only complaint was the $1,500 cost of the 45K service after buying the car only 18 months ago (January 2018) and paying for the additional maintenance warranty. Rudy explained it well.
Thank you for you kind remarks regarding your visit with Rudy! I am thrilled to hear he met your expectations and provided you with fantastic service.
Audi does recommend servicing your vehicle once a year or every 10,000 miles to maintain the vehicles overall performance and improve the longevity of the car and complement your ownership for many years to come.
We truly value you as a guest and hope to have you as part of our Fletcher Jones family for many years to come.
If I can ever be of assistance, please know your feedback is important to us and always welcome you insight.
Fletcher Jones Management
I enjoyed everything but the negotiation. I paid a fair price, but didn’t feel like “I won”. :)
That stated, my experience with Fletcher Jones and Channing was first rate. Excited to have a relationship with this dealer.
Congratulations on your new vehicle!
I welcome your insight regarding your visit, and hope when you have a moment
you would reach out to me.
My direct line is 949-718-6532.
Fletcher Jones Management West.
automobile unexpectedly! disabled by 2 blown tires and a broken rim; Tony was AWESOME getting services set up around, tracking down a loaner to get me back to my scheduled patients, checking warranties, wrapping in a 20,000-mile service that had been missed by my "home" dealership...
Many many thanks! -Dr. Chapman
I am sorry to hear you encountered some issues with your tires, and happy to know Tony was AWSOME in accommodating your needs. I am thrilled to her we were able to provide your Audi a 20k service as well.
We strive to be completive with our surrounding Audi dealers when it comes to pricing and would welcome your insight.
Please contact me when time permits. My direct line is 949-718-6532.
Fletcher Jones Management
We recently purchased a 2018 Audi Q3 with Ravinder Dhiman. He was very professional, provided detailed knowledge of various options, made recommendations to make our purchase easy and painless. I recommend Ravinder for his overall excellent customer service and exceptional professionalism. Without a question, I would purchase another Audi through Ravinder again.
Thank you for your great feedback! It is fantastic to hear that Ravinder provided you with the world-class customer experience that we strive to achieve. If any questions arise, please reach out as we look forward to working with you again in the future!
Congratulations on your new Audi Q3!
This was my first Audi and Ravinder made the experience so smooth and easy. I came with a list of questions and he answered all of them and more. Took the time to show me all the car has to offer, I couldn’t be more pleased and he treated my family so nicely ! His attitude, patience and customer service is one of a kind, definitely recommend Ravinder if you are at Fletcher Jones Audi
Thank you so much for your wonderful feedback, it is satisfying to hear that Ravinder exceeded your expectations. Here at Fletcher Jones Audi, it is our greatest priority to provide world-class customer experience. That is what makes the Fletcher Jones difference! If any questions arise, please reach out as we look forward to working with you again in the future!
Congratulations on your new Audi Q5!
I had an excellent first time service experience! I didn’t realize the first oil change was free so that made the experience even better! Josh in your service area is beyond excellent! Top notch service! Very impressed!
Thank you so much for choosing Fletcher Jones Audi, and thank you for your great feedback! Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.
Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.