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Fletcher Jones Audi

Chicago, IL

Overview
Reviews
Vehicles
4.5
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 923 reviews

October 08, 2021

I was checked in quickly. Jared was very helpful through the process. Very happy customer here. More

by david_moy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Chaimukda
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Oct 08, 2021 -

Fletcher Jones Audi responded

Hello David_moy, It's really rewarding hearing that Jared went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely fashion! It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to serving you for many more years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Fletcher Jones Audi

October 05, 2021

Had a great experience with Fletcher Jones Audi! Nolan in particular was fantastic - he was very knowledgeable about the vehicles, differences in features across models and years, and offered to take me on m More

by Derekbannatyne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Peek
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Oct 05, 2021 -

Fletcher Jones Audi responded

Hello Derekbannatyne, Congratulations on your beautiful Audi! Thank you for choosing Fletcher Jones Audi! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Nolan went above and beyond with reaching the best pricing to care for the vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends and Family at Fletcher Jones Audi

October 04, 2021

Ryan was great in finding me the perfect car, will definitely be back for my next! More

by blake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arly Sellers, Ryan Philbin
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Oct 05, 2021 -

Fletcher Jones Audi responded

Hello Blake, Congratulations on your gorgeous Audi purchase! The team at Fletcher Jones Audi strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Ryan has always been helpful, knowledgeable, and assisted you the best pricing to care for your vehicle. Guest satisfaction is our highest priority and we are thankful for your kind feedback. It was our pleasure to help you get to know every aspect of your vehicle. We're grateful to have earned your business and we're looking forward to working with you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Audi

October 02, 2021

I think the service was very good. The same service cost much more than last year. But it was a very thorough job. Thank you. More

by michael.l.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Oct 02, 2021 -

Fletcher Jones Audi responded

Hello Michael.L.Simpson, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to working with you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Fletcher Jones Audi

October 01, 2021

Andrew was amazing. Professional and informative from beginning to end. I will definitely be back. More

by ocooper4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
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Oct 01, 2021 -

Fletcher Jones Audi responded

Hello Occoper4, Congratulations on your gorgeous Audi purchase! We are so appreciative of your loyalty and feedback about your experience with Andrew! We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! It brings us so much joy hearing that Andrew went above and beyond with getting your vehicle repaired and returned to you all within a timely fashion! We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to welcoming you again soon! We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Fletcher Jones Audi

September 30, 2021

It was excellent service and would definitely use it again. Thanks for the help and would recommend my colleagues. More

by vkumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Oct 01, 2021 -

Fletcher Jones Audi responded

Hi Vkumar, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to welcoming you again soon! Well Wishes, Your Friends and Family at Fletcher Jones Audi

September 29, 2021

Andrew was great in taking care of recall notice and provided car back in promised time More

by Sandeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Sep 30, 2021 -

Fletcher Jones Audi responded

Hello Sandeep, Thank you for your business and the opportunity to serve you! Our team is honored to receive your 5 star review regarding your recent recall visit with Andrew. We strive to ensure guests receive the highest level of service and thrilled to have earned your confidence and loyalty! Best regards, Your Friends and Family at Fletcher Jones Audi

September 29, 2021

Erick was very professional and made our experience at Audi, exceptional. I will certainly recommend this place More

by Lc1636
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
Report | Print
Sep 30, 2021 -

Fletcher Jones Audi responded

Hello, Thank you for allowing our service team the true pleasure of assisting you! We are thrilled to know Erick is your service advisor as he is truly one of the best in the business and committed to see that his guests always receive the highest level of service and care at each and every visit. We are thrilled to know about yours and appreciate your recommendations! Well wishes, Your Friends and Family at Fletcher Jones Audi

September 26, 2021

Very friendly, professional, and caring. Really appreciated the accuracy in predicting when my car would be ready for pick-up More

by Keith.mcga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Sep 30, 2021 -

Fletcher Jones Audi responded

Hi Keith, Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Well wishes, Your Friends and Family at Fletcher Jones Audi

September 23, 2021

Professional and prompt with information. Gave me accurate updates on back ordered tire. Check out process clean and simple. More

by dmarijan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Report | Print
Sep 30, 2021 -

Fletcher Jones Audi responded

Hello there, Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Best, Your Friends and Family at Fletcher Jones Audi

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