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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
September 03, 2021
Even though the systems were down my service person got the job done exceptionally. It only took 2 hrs or less for my vehicle service. I’m very pleased with Audi I will for sure be back. the job done exceptionally. It only took 2 hrs or less for my vehicle service. I’m very pleased with Audi I will for sure be back. More
by pattyhaywood
Employees Worked With
Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce
September 02, 2021
Jorge is always responsive & helpful. They were able to identify the issues, handled the warranty claim and got the repairs done quickly. Pickup was a breeze. identify the issues, handled the warranty claim and got the repairs done quickly. Pickup was a breeze. More
by megan
Employees Worked With
Jorge Gomez
September 01, 2021
Anthony P. is the best! He goes out of his way to make sure you understand the value of the services being completed. Thank you AP! See you next time! I am 1 year in on my Q7 and decided to stick with Aud sure you understand the value of the services being completed. Thank you AP! See you next time! I am 1 year in on my Q7 and decided to stick with Audi when it was time to say goodbye to my Q5 because I love the service! Relationships are everything! More
by Niki P
Employees Worked With
Anthony Prusak
August 17, 2021
Quick, easy, professional, service-oriented, efficient. It was great to get in and out of the service center so quickly and efficiently. The team works like clockwork. Thanks It was great to get in and out of the service center so quickly and efficiently. The team works like clockwork. Thanks More
by jbrady
Employees Worked With
Servando Lopez, Tim Mettille, Jared Chaimukda, Andrew Berk
August 16, 2021
Service was superb! Very thorough diagnostics performed in a short time period. Eric Ponce was professional and actually listened to concerns. Repairs a little too pricey for me at this time. in a short time period. Eric Ponce was professional and actually listened to concerns. Repairs a little too pricey for me at this time. More
by chrismom572001
Employees Worked With
Eric Ponce
August 09, 2021
Channing was great. Made the whole process very simple and transparent. He had my best interest in mind the entire time. Dealership was friendly and great as well. and transparent. He had my best interest in mind the entire time. Dealership was friendly and great as well. More
by ak
Employees Worked With
Channing Greene
August 09, 2021
Channing is so great to work with and did a great job Channing is so great to work with and did a great job reviewing the car features with us and carefully going through all the paperwork with us. He a Channing is so great to work with and did a great job reviewing the car features with us and carefully going through all the paperwork with us. He answered all of our questions and made the process seamless for us. This is the second time we have worked with Channing as he makes the process enjoyable and is so efficient with our time! More
by laina
Employees Worked With
Channing Greene
