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Fletcher Jones Audi

Chicago, IL

4.5
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 923 reviews

March 15, 2021

It was easy to get an appointment to fix my car’s issue and it was fixed quickly and well. I was very pleased with the entire process. More

by Davebrandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Kniazuk
Mar 16, 2021 -

Fletcher Jones Audi responded

Hi Davebrandt, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Fletcher Jones Audi

March 15, 2021

I was very satisfied with the friendly and professional work by Jared, as well as the staff who greeted me when I arrived and those handling my loaner car. Thank you! More

by jandkcoons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Chaimukda
Mar 17, 2021 -

Fletcher Jones Audi responded

Hello, Thank you for your business and taking the time to share the efforts Jared and our team of professionals put forth to ensure your visit was met with genuine friendliness and professional service. We are truly grateful for your kind sediments and look forward to welcoming you back! Please feel welcome to contact me if I may offer any assistance. Kind Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

March 13, 2021

Brought my car in for oil change and 2 yr service. Eric was very professional, friendly, knowledgeable and explained what was being done and why. More

by Johnervin7433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Mar 15, 2021 -

Fletcher Jones Audi responded

Hello John, Our team at Fletcher Jones Audi is truly flattered to read your generous feedback regarding your recent visit! We take great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! If there is anything we may do to further assist you please contact me directly at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador

March 07, 2021

In and out great service all around service guy Andrew was knowledgeable answered all my questions and his response time when texting was wonderful thanks again More

by feliciagordon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Mar 09, 2021 -

Fletcher Jones Audi responded

Hello Felicia, Wow! Our team at Audi Fletcher Jones is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that Andrew delivered an outstanding service experience! Kind Regards, Your Friends and Family at Audi Fletcher Jones

March 05, 2021

Excellent service experience - quick to get something scheduled, super convenient in terms of drop off and pick up and easy communication through mobile app. Also very friendly and responsive service fr More

by megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy (can't remember his last name)
Mar 05, 2021 -

Fletcher Jones Audi responded

Hi Megan, Thank you for taking the time to post your 5 star review! Our entire team loved to hear the wonderful time and dedication Rudy dedicated to see that you had the perfect Audi service experience! We look forward to providing you the same great service experience again at your next scheduled visit! Sincere Regards, Your Friends and Family at Fletcher Jones Audi

March 04, 2021

Jared Chaimukda was absolutely amazing!He went above and Jared Chaimukda was absolutely amazing! He went above and beyond the call of duty to keep me informed of the status, getting me a loaner at the las More

by Tanzanite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Broder, Jared Chaimukda
Mar 04, 2021 -

Fletcher Jones Audi responded

Hello, Wow! Our team loved reading your genuine feedback and thrilled to have your 5 star recommendations! It was wonderful reading about your absolutely amazing purchase experience, accompanied by a true professional like Jared Chaimukda! We couldn't be more thrilled to have earned your business and hope to have you as a life long customer too! Congratulations on your purchase! We look forward to welcoming you back for all of your Audi needs! With Sincere Gratitude, Your Friends and Family at Fletcher Jones Audi

March 04, 2021

Excellent service from Channing and the whole FJ team, from initial inquiry through to driving my new car off the lot. Highly recommend this dealer. More

by John B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene, Ravinder Dhiman
Mar 04, 2021 -

Fletcher Jones Audi responded

Hello John, Thank you for allowing Channing and our talented team the opportunity to assist you during your quest for a new Audi! We couldn't be more thrilled to know about your excellent experience and look forward to assisting you with all of your Audi needs! Congratulations on your purchase and enjoy every mile! Kind Wishes, Your Friends and Family at Fletcher Jones Audi

March 02, 2021

Well run service department. Knowledgeable and friendly. Appreciate the Uber credit for traveling there and back. Makes going in for my Audi service less painful. 🙂. More

by Tom H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Chaimukda
Mar 02, 2021 -

Fletcher Jones Audi responded

Hello Tom, Thank you for your genuine compliments and five star rating! We are thrilled to read that our team attends to your Audi needs with great knowledge and friendliness! It is wonderful to know you enjoy the various transportation options available to you through out your service as well! Thanks again for your business! Best, Your Friends and Family at Fletcher Jones Audi

February 28, 2021

Jared took care of my appointment and he did a terrific job with my service issues becoming my advocate and helping me understand priorities and assisted with my warranty coverage etc saving me thousands i More

by JoaquinCBrieva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Chaimukda
Mar 01, 2021 -

Fletcher Jones Audi responded

Hello Joaquin, Our team at Fletcher Jones Audi is truly pleased to read your generous feedback regarding your recent service visit with Jared! We take great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Best Wishes, Your Friends and Family at Fletcher Jones Audi

February 26, 2021

Good service at Audi Fletcher dealership. I was able to get a ride to and from the service center through UberX. Rudy was a friendly and thorough professional. Wait times were minimal. Everyone was sociall More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Medina
Feb 26, 2021 -

Fletcher Jones Audi responded

Hi SH, Thank you for the allowing the team at Fletcher Jones Audi the privilege of attending to your recent service needs. We are truly thrilled to have your 5 star recommendations and generous feedback for the fine efforts of your advisor Rudy! It was wonderful to read that the UberX was also a wonderful compliment to your visit, and we appreciate your kind details regarding our commitment to our guests service and safety! Please feel welcome to contact us anytime! Best Wishes, Your Friends and Family at Fletcher Jones Audi

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