Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 923 reviews
February 26, 2021
Calvin, the service manager who took care of us is amazing, he cares and is extremely knowledgeable. I will return to Fletcher Jones due to his great work! amazing, he cares and is extremely knowledgeable. I will return to Fletcher Jones due to his great work! More
by jchipman
Employees Worked With
Calvin Dacanay
February 19, 2021
Thank you Erick Lopez in service department for making my annual Audi Q7 service a pleasant experience. Exceptional customer service. Thank you very much for your professionalism. my annual Audi Q7 service a pleasant experience. Exceptional customer service. Thank you very much for your professionalism. More
by AndreiT
Employees Worked With
Erick Lopez
February 16, 2021
I’m always well taken care of when I come for a service. Servando is the best; great communication and customer service. The waiting area is clean with great free beverage options and lots of space for soci Servando is the best; great communication and customer service. The waiting area is clean with great free beverage options and lots of space for social distancing from other customers. I highly recommend fletcher. More
by Selina
Employees Worked With
Servando Lopez
February 16, 2021
Great service always. They even sent me an inspection video for all the recommended repairs to my car. Bravo! I love the transparency. Thank you Servando! video for all the recommended repairs to my car. Bravo! I love the transparency. Thank you Servando! More
by Allan
Employees Worked With
Servando Lopez
February 12, 2021
Highly professional personnel all around and exceptionally well-maintained. Expensive too unfortunately but that's part of the proposition when it comes to owning an Audi. exceptionally well-maintained. Expensive too unfortunately but that's part of the proposition when it comes to owning an Audi. More
by steve
Employees Worked With
Joshua G
February 12, 2021
Great communication throughout the day. Work was completed on time and with precision. Pick up was easy and the team was very accommodating. Thank you, Jared! completed on time and with precision. Pick up was easy and the team was very accommodating. Thank you, Jared! More
by Kevin Kirby
Employees Worked With
Jared Chaimukda
February 06, 2021
Jarred was extremely helpful , he made sure the car is serviced carefully noting down the problems. Car is still under service, will review post service serviced carefully noting down the problems. Car is still under service, will review post service More
by Sanket
Employees Worked With
Jared Chaimukda
February 03, 2021
I scheduled an appointment with Calvin for a transmission fluid service for my ‘15 S4. Dropping off the car was easy, the facility is extremely nice and the staff is welcoming. All of my requests were perfor fluid service for my ‘15 S4. Dropping off the car was easy, the facility is extremely nice and the staff is welcoming. All of my requests were performed without fault, the service was confucted in a clean and quality manner. I will return in the future to work with Calvin and Alex. More
by kmikuta97
Employees Worked With
Calvin Dacany, Alex Krieter
February 02, 2021
getting my Audi Q5. fixed at Fletcher Jones Audi was truly exceptional. Josh was amazing assistant, my car was fixed very fast for a great price. very friendly, helpful and professional customer servi truly exceptional. Josh was amazing assistant, my car was fixed very fast for a great price. very friendly, helpful and professional customer service. I would highly recommend to save you self from headache. Thank you FLETCHER JONES AUDI for such amazing experience More
by mila
Employees Worked With
JOSH
February 02, 2021
Dealing with Fletcher Jones is an absolute pleasure. Both Melinda and Matt were exceptional and they truly met my expectations by far. The whole process was smooth with clarity and transparency. I will surel Melinda and Matt were exceptional and they truly met my expectations by far. The whole process was smooth with clarity and transparency. I will surely make this my dealer for the future. More
by nlclhc
Employees Worked With
Melinda Speer, Matthew Bjorgo
