Fletcher Jones Audi

Very accommodating during COVID I was working diligently with their service team to arrange a drop off and pickup outside of the garage, keeping distance and avoiding contact. Tim, I was working diligently with their service team to arrange a drop off and pickup outside of the garage, keeping distance and avoiding contact. Tim, Manny and others made this very doable and I really appreciate it. More

Excellent I didn’t know how to get my car serviced because of shelter in place. It was one of the best experiences since this nightmare started. The valet was I didn’t know how to get my car serviced because of shelter in place. It was one of the best experiences since this nightmare started. The valet was exceptional. Thank you again. More

Friendly and efficient service with pick up, drop off and loaner car. Also the staff took all of the appropriate precautions for the current pandemic. loaner car. Also the staff took all of the appropriate precautions for the current pandemic. More

Tim was a great service consultant He kept us up to date, was responsive, and understood our situation. Thanks, Tim, for your help and working with me through this process. I apprecia He kept us up to date, was responsive, and understood our situation. Thanks, Tim, for your help and working with me through this process. I appreciate it. More

Channing was fantastic. He was very thorough explaining everything about the vehicle. Very patient, not pushy and wanted to make sure it was the right car for my needs. Fully recommend. everything about the vehicle. Very patient, not pushy and wanted to make sure it was the right car for my needs. Fully recommend. More

excellente knowledge service advisor, proportion all information I need to make my right decision, a little pushing to obtain a extra service (tire rotation, whe knowledge service advisor, proportion all information I need to make my right decision, a little pushing to obtain a extra service (tire rotation, wheel alingment). More

Tire Replacement Alexander was pleasant, knowledgeable and respectful of our time. He kept us informed of the progress throughout the service. He was also respectful o Alexander was pleasant, knowledgeable and respectful of our time. He kept us informed of the progress throughout the service. He was also respectful of our personal space during these times. More

Very knowledgeable and professional I like the car screening provided to look beyond what I have seen and believe needs attention. It was comprehensive. The complimentary loaner was an a I like the car screening provided to look beyond what I have seen and believe needs attention. It was comprehensive. The complimentary loaner was an appreciated amenity. The work was done in a timely fashion. More

Jorge and the service technicians did a great job! Used the pickup and delivery service for my annual checkup, and all was seamless. Service suggestions were reviewed and promptly performed, though I d Used the pickup and delivery service for my annual checkup, and all was seamless. Service suggestions were reviewed and promptly performed, though I didn't have all performed. Good job during this sensitive time! More

worst car buying experience I recently purchased new car from them and i had one of the worst car buying experience. Reason i bought new Audi from this dealership was because Aud I recently purchased new car from them and i had one of the worst car buying experience. Reason i bought new Audi from this dealership was because Audi dealership close to me sold the car to a different customer , so I made an appointment with orthello to look at the car and let me just say TWO WORDS.. Stay away from him, first he told me and i quote" he works on commission only, just do what i say and i will get you a good deal", i don't even know what he wrote on the paper and took it to his manager later his manager comes out and he started to re negotiate with me again. I spent hours dealing with these people, i did ended up buying the car because i needed a car. Later when i went home some of audi connection were not connected and this guy is no where to be found. Stay away from this dealership and this salesman. Very dishonest and corrupt. More