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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
May 22, 2020
Channing was fantastic. He was very thorough explaining everything about the vehicle. Very patient, not pushy and wanted to make sure it was the right car for my needs. Fully recommend. everything about the vehicle. Very patient, not pushy and wanted to make sure it was the right car for my needs. Fully recommend. More
by erinross000
Employees Worked With
Channing Greene
May 22, 2020
Tim was a great service consultant He kept us up to date, was responsive, and understood our situation. Thanks, Tim, for your help and working with me through this process. I apprecia He kept us up to date, was responsive, and understood our situation. Thanks, Tim, for your help and working with me through this process. I appreciate it. More
by denise.poole
Employees Worked With
Tim Mettille
May 21, 2020
excellente knowledge service advisor, proportion all information I need to make my right decision, a little pushing to obtain a extra service (tire rotation, whe knowledge service advisor, proportion all information I need to make my right decision, a little pushing to obtain a extra service (tire rotation, wheel alingment). More
by loultimo
Employees Worked With
Gerardo Negrete Jr.
May 16, 2020
Tire Replacement Alexander was pleasant, knowledgeable and respectful of our time. He kept us informed of the progress throughout the service. He was also respectful o Alexander was pleasant, knowledgeable and respectful of our time. He kept us informed of the progress throughout the service. He was also respectful of our personal space during these times. More
by holtzmanns
Employees Worked With
Alexander Kniazuk
May 10, 2020
Very knowledgeable and professional I like the car screening provided to look beyond what I have seen and believe needs attention. It was comprehensive. The complimentary loaner was an a I like the car screening provided to look beyond what I have seen and believe needs attention. It was comprehensive. The complimentary loaner was an appreciated amenity. The work was done in a timely fashion. More
by richardareschke
Employees Worked With
Jorge Gomez. Everyone else I had experience with (who's names I did not get) was excellent!
May 07, 2020
Jorge and the service technicians did a great job! Used the pickup and delivery service for my annual checkup, and all was seamless. Service suggestions were reviewed and promptly performed, though I d Used the pickup and delivery service for my annual checkup, and all was seamless. Service suggestions were reviewed and promptly performed, though I didn't have all performed. Good job during this sensitive time! More
by richardm
Employees Worked With
Jorge Gomez
April 28, 2020
worst car buying experience I recently purchased new car from them and i had one of the worst car buying experience. Reason i bought new Audi from this dealership was because Aud I recently purchased new car from them and i had one of the worst car buying experience. Reason i bought new Audi from this dealership was because Audi dealership close to me sold the car to a different customer , so I made an appointment with orthello to look at the car and let me just say TWO WORDS.. Stay away from him, first he told me and i quote" he works on commission only, just do what i say and i will get you a good deal", i don't even know what he wrote on the paper and took it to his manager later his manager comes out and he started to re negotiate with me again. I spent hours dealing with these people, i did ended up buying the car because i needed a car. Later when i went home some of audi connection were not connected and this guy is no where to be found. Stay away from this dealership and this salesman. Very dishonest and corrupt. More
by flyracer1
Employees Worked With
Joey Lama, Othello Herbert
April 10, 2020
Every person I dealt with was respectful and gave me information. They were on time and contacted me for cry part of my service. I was very happy information. They were on time and contacted me for cry part of my service. I was very happy More
by Laf
Employees Worked With
Tony perusal - five stars
April 08, 2020
I had a great experience working with FJ Audi and Channing. My 2019 Audi Q7 was totaled and needed a new car. Channing showed me several options. Settled on a CPO Q8 that fit my budget. Channing wor Channing. My 2019 Audi Q7 was totaled and needed a new car. Channing showed me several options. Settled on a CPO Q8 that fit my budget. Channing worked on the price and got me in the Q8 with no issues. He was also very conscientious to stay safe with proper PPE during my time at the dealership. Would highly recommend Channing and FJ Audi. More
by Rick R
Employees Worked With
Michael Krasnow, Channing Greene
