Fletcher Jones Audi

GTI Purchase I emailed the dealership after hours inquiring about a used GTI. I received an email back first thing in the morning and scheduled a test drive. Frien I emailed the dealership after hours inquiring about a used GTI. I received an email back first thing in the morning and scheduled a test drive. Friendly staff and simple process, I'm very happy with the product and buying experience! More

Great experience! Everyone was super helpful. We appreciated how pur needs were really understood and how it wasn’t a pushy / hard sale. The showroom and service facili Everyone was super helpful. We appreciated how pur needs were really understood and how it wasn’t a pushy / hard sale. The showroom and service facilities are incredible. Channing Greene was an absolute pleasure to work with. A true “trusted advisor”. More

Great experience Omar and John were both very helpful, professional, and not pushy. Omar was very knowledgeable regarding all of the features of the vehicle. He was Omar and John were both very helpful, professional, and not pushy. Omar was very knowledgeable regarding all of the features of the vehicle. He was also informative. Very thorough process. The only hang up was that emails didn't seem to transfer easily. More

A positive and professional experience My experience purchasing my new Audi was exceptional. It was positive, professional, and well handled. I left with a clear understanding of my new v My experience purchasing my new Audi was exceptional. It was positive, professional, and well handled. I left with a clear understanding of my new vehicle, and all of my expectations were successfully met. More

Audi Service for 2007 A4 Visit to dealership was associated with airbag recall and regular service. Scheduling was convenient, a loaner vehicle was provided and overall servic Visit to dealership was associated with airbag recall and regular service. Scheduling was convenient, a loaner vehicle was provided and overall service and experience was excellent. Highly recommend this dealership. More

Excellent Service. I told Ron that I knew what I wanted and only had a limited amount of time to get through the entire process. He did an excellent job of getting me i I told Ron that I knew what I wanted and only had a limited amount of time to get through the entire process. He did an excellent job of getting me in and out in a very reasonable amount of time. I was extremely impressed. More

Very friendly and fun staff! Mustafa helped me upgrade to luxury and find the car of my dreams! He was patient, knowledgeable, kind, and FUN! It was unlike any car shopping experi Mustafa helped me upgrade to luxury and find the car of my dreams! He was patient, knowledgeable, kind, and FUN! It was unlike any car shopping experience I’d ever had. The whole team—Joey the sales manager and Jason the loan guy stayed late for us and we so friendly and helpful. They stayed hours late to accommodate our sale. Appreciate it all! Thank you! More

Service is consistently outstanding Every step of the service process is customer friendly: from making the appointment to Service rep ordering Uber rides, communicating repairs needed, Every step of the service process is customer friendly: from making the appointment to Service rep ordering Uber rides, communicating repairs needed, and paying online. Well done. More

New Q5 Purchase My wife and I had been through a very trying and frustrating day of trying to purchase a new vehicle.....until going to Fletcher Jones. We had experie My wife and I had been through a very trying and frustrating day of trying to purchase a new vehicle.....until going to Fletcher Jones. We had experienced everything except a luxury experience that we had expected to be synonymous with Audi because several other Chicagoland dealers really soured our opinions so much that we almost never wanted to walk into another Audi dealership again. But we reluctantly decided to give Fletcher Jones a chance. We are really glad and thankful that we did, because they created the luxury experience that was expected. Many thanks to Dexter and Brandon. They really salvaged the Audi reputation to us. More

Efficient and super courteous. From the beginning, my call to schedule, arrival for appt. given loaner, and completion of work, everyone was efficient yet spoke clearly, explaining From the beginning, my call to schedule, arrival for appt. given loaner, and completion of work, everyone was efficient yet spoke clearly, explaining details as needed, and I could return to work.. car was ready at end of day. Could not have been smoother. Thank you. More