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Fletcher Jones Audi

Chicago, IL

4.5
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 923 reviews

August 16, 2018

Ravi gave me the absolute greatest experience From the second I walked in the door until I drove out of the dealership with my new Q5, Ravi was so helpful and knowledgeable every step of the way. More

by erinoshannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravinder Dhiman
Aug 29, 2018 -

Fletcher Jones Audi responded

Hi Erinoshannon, congratulations on your new Audi Q5! We're very happy to hear that Ravinder has earned your 5-star review! We're ecstatic to hear that he took the time to educate you during your Audi buying experience! This is the Fletcher Jones Difference! Please do not hesitate to contact us if you have any questions! Once again, congratulations on your new Audi Q5! Dan Flood General Manager

August 08, 2018

Very professional I bought used Mazda for my tennage son who is starting college this year, i looked at few Mazda’s and I had it narrowed down to three dealerships of w More

by Mazdacx5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy, Ravinder Dhiman
Aug 29, 2018 -

Fletcher Jones Audi responded

Hello, Congratulations to you and your son on your new Mazda! We hope he greatly enjoys his new Mazda on his new journey to college! We're very happy to hear that Ravinder was a great pleasure to work with. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us! We wish you and your son many miles of enjoyment in his new vehicle. Dan Flood General Manager

August 04, 2018

Amazing experience We just picked our Honda today and my experience with Ravinder, was truly exceptional. My daughter totalled her Honda 2 weeks ago and fletcher Jones More

by Jasonkimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Ravinder Dhiman
Aug 29, 2018 -

Fletcher Jones Audi responded

Hi Jasonkimberly, Congratulations to you and your daughter on your new Honda! We're very happy to hear that Ravinder was phenomenal to work with from start to finish, this is the Fletcher Jones Difference! Please do not hesitate to contact us if you or your daughter has any questions. We look forward to assisting you in the future! We wish you many miles in your new Honda! Dan Flood General Manager

July 29, 2018

Great Service, Great Price We are very happy with our experience with Channing and Fletcher Jones Audi. It was fast and easy. They were attuned to our needs and flexible. It was More

by User12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Aug 08, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for leaving your feedback with us! We are pleased to hear that Channing was great to work with and was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

July 05, 2018

Great buying experience! Would tell friends about dealership and Dana Moore! Dana was so patient with us. We are first time Audi buyers. I have no affiliation with and other More

by coolride9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett in finance department , Dana Moore
Jul 20, 2018 -

Fletcher Jones Audi responded

Hi Coolride9, Congratulation on your new Audi! Thank you for leaving your feedback! We are pleased to hear that Dana was patient and able to provide you the Fletcher Jones Difference! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

June 29, 2018

Very courteous and professional. The team found my problem and fixed it correctly the first time. I had them do a detail on the car. It looked better than when I received it from the More

by mltenzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Medina
Jul 20, 2018 -

Fletcher Jones Audi responded

Hi Mltenzer, Thank you for taking the time to share your feedback! We're very happy to hear that we were able to earn your 5-star rating! If any questions arise, please do not hesitate to contact us at any time! We're always here to help! Dan Flood General Manager

June 28, 2018

Tim was great Tim was very helpful and courteous. The work was done quickly and professionally. Very clean atmosphere. Good location and I love the free car washes. More

by audiruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 20, 2018 -

Fletcher Jones Audi responded

Hi Audiruss, Congratulations on your new Audi! Thank you for leaving your feedback with us! We are pleased to hear that Tim was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. Please feel free to use our complimentary car wash at any time! Once again, congratulations on your new Audi. We wish you many, many miles of enjoyment! Dan Flood General Manager

June 22, 2018

Friendly staff I Really enjoyed my experience buying a car. Test drive was great. Channing was courteous and professionally fair. Would recommend to others based More

by Euns31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Jul 20, 2018 -

Fletcher Jones Audi responded

Hi Euns31, Thank you for leaving your feedback with us! We greatly appreciate you recommending us to others! We are very pleased to hear that Channing was able to provide you the Fletcher Jones Difference. If any questions arise, please don't hesitate to contact us. Congratulations on your new Audi. We wish you many miles of enjoyment! Dan Flood General Manager

June 19, 2018

Great experience A professional and knowledgeable staff makes for a real buying experience. Lainie was helpful and had no problem spending all the time required for me More

by Happy AudiGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lainie Schwartz
Jul 20, 2018 -

Fletcher Jones Audi responded

Hi, Congratulations on your purchase, I'm glad to hear that you had such a good experience with Lainie! We look forward to seeing you again in service. If any questions or concerns arise, please don't hesitate to reach out. Kind Regards, Marissa Kelly Guest Experience Advisor 312-628-4414

June 14, 2018

Good service good price good management I tell everyone to check Fletcher Jones Audi price First before go anywhere else I will be going there more in future More

by Audi12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 20, 2018 -

Fletcher Jones Audi responded

Hi, Thank you for taking the time to review our dealership. I'm glad to hear that you had such a good experience with us and we appreciate the referrals! I hope that we are able to earn the 5th star on your next visit. If any questions or concerns arise, please don't hesitate to reach out. Kind Regards, Marissa Kelly Guest Experience Advisor 312-628-4414

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