Fletcher Jones Audi

Maintenance There was a hiccup of my adviser can't finding my Audi Care Package that I paid for on my account. Luckily, I had a copy of the payment and everything There was a hiccup of my adviser can't finding my Audi Care Package that I paid for on my account. Luckily, I had a copy of the payment and everything was sort out while I waited for the service to be done. I've visit this location a few times for service and recalls and the advisers are very professional and courtesy. More

World Class Service, but a little expensive. I had a few individual maintenance items performed at 3 years old and I purchased 4 new summer tires and had my wheels swapped. The service dept was I had a few individual maintenance items performed at 3 years old and I purchased 4 new summer tires and had my wheels swapped. The service dept was able to remove my wheels even though I had lost the wheel lock key. One service was performed which I did not approve, but Jorge had already realized it and removed most of the cost from my bill, which was great service from him. Car was ready when promised and all services appear to have been performed. Shuttle driver was very professional and courteous. Overall, my service experience was excellent. I just felt the cost for some of the services was a little high, but this is my first Audi, so I don’t really have a fair comparison. More

Great comprehensive experience I would to start by thanking Ron Streck for his help in providing a great experience with the purchase. This car was my daughter’s first car experienc I would to start by thanking Ron Streck for his help in providing a great experience with the purchase. This car was my daughter’s first car experience and I can say that she was extremely happy. We appreciated help we received from the test of the team including John Lin the finance representative. Thank you all! More

Who you work with makes the difference Came once before & left without a car. With Channing on my side this time, I got the car I wanted. He worked hard to find the right car for me! Came once before & left without a car. With Channing on my side this time, I got the car I wanted. He worked hard to find the right car for me! More

Great experience We had a great experience leasing a Q7 at Fletcher Jones Audi. Dana Moore worked to find what we needed and they were willing to work with our budget. We had a great experience leasing a Q7 at Fletcher Jones Audi. Dana Moore worked to find what we needed and they were willing to work with our budget. I would recommend this location and specifically Dana. More

Awesome buy ! I am very happy and satisfied with my new Audi, It is my first Audi and I am glad that Mandi Mancilla was our sales person ! She was very helpful an I am very happy and satisfied with my new Audi, It is my first Audi and I am glad that Mandi Mancilla was our sales person ! She was very helpful and knowledgeable and answered every question that we had and more , it was a great experience . Just recently my sister was in the market for a new vehicle as well, so I sent her to Mandi Mancilla and she also was pleased. Thank you so much and see you in a couple of years when I am ready for an upgrade ! More

What I had hoped for. I started shopping in the market a month ago looking at various luxury vehicles. After having a horrible experience of not being taken seriously with I started shopping in the market a month ago looking at various luxury vehicles. After having a horrible experience of not being taken seriously with my first visit at McGrath Audi, I came to FJ’s. I had been in a Lexus for the last 20 years so this was a big departure for me and I really wanted that customer experience and personal attention to help me make the move to Audi. I could not have been happier with the experience I had with Fletcher Jones. I picked up my new car and left feeling very happy and comfortable I made the right choice! More

Fantastic and Pleasant Car Buying Experience Clarissa helped us get into Q7 after working with me for about 5 months. She helped us find the car that fit our needs, and was courteous, professiona Clarissa helped us get into Q7 after working with me for about 5 months. She helped us find the car that fit our needs, and was courteous, professional and patient during the search. She was always enthusiastic and personable, and made the whole experience genuinely pleasant. This is the second Audi we’ve purchased at Fletcher Jones, and we're very happy with our decision. Thanks! More

My A3 and me I had a wonderful time working with the audi team. I came in for a test drive and walked out with my audi and i love it. They made the process super e I had a wonderful time working with the audi team. I came in for a test drive and walked out with my audi and i love it. They made the process super easy and enjoyable. Love Melinda and the team, thank you all so much! More

Outstanding staff and service My previous Audi was totaled in an accident, so I needed a car ASAP, and Venita and Ana made the experience as pleasant as it could possibly be under My previous Audi was totaled in an accident, so I needed a car ASAP, and Venita and Ana made the experience as pleasant as it could possibly be under the circumstances. They were extremely knowledgeable and as helpful as could be and I ended up with an Audi I like even better than my old one, which I loved! Thank you!!! More