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Fletcher Jones Audi

Chicago, IL

4.5
922 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 922 reviews

March 07, 2018

By far the best service As soon as I sat down with Arly I felt right at home, incredibly friendly service and such a positive experience. She did everything possible to make More

by Arturo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arly Sellers
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Arturo123, Thank you for sharing your feedback and congratulations on attaining the car of your dream! We are pleased to see that we were able to earn your 5-star rating as we always strive to provide the world-class guest experience. If any questions arise, please reach out and we look forward to working with you again in the future! Dan Flood General Manager

March 07, 2018

New Purchase Ana Museva was a fantastic sales person, she was easy to work with, and made the sales process enjoyable. I will use her again for my next purchase! More

by brandon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Museva
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi brandon1, Thank you for leaving your feedback! We are very pleased to hear that Ana was wonderful to work with! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

March 07, 2018

2015 CPO Dealership & staff were Great throughout the sales & finance process went the extra mile to make the sale special...picke me up at the train station & More

by Gad5053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Maloney
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Gad5053, Thank you for sharing your feedback with us! We are happy to see that we were able to earn your 5-star rating as we always strive to provide the world-class guest experience! If any questions arise, please do not hesitate to contact us! Dan Flood General Manager

March 07, 2018

William Gonzalez is the best! William is always there to help. William has returned my texts and calls even though he is on PTO. He is the best! BR, Steve More

by Audi_Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Audi_Steve, Thank you for leaving your feedback! We are pleased to hear that William was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

March 07, 2018

Q5 new/used Sales staff was excellent.in and out in less than 2hrs once I inspected vehicle at home found a minor ding in left quarter panel a little disappointe More

by billhansen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Brooks
March 07, 2018

Great to work with Ana Ana was amazing and flexible throughout the day as I was changing what I wanted in a car. She was a pleasure to work with More

by Cdh102881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Museva
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi Cdh102881, Congratulations on your new Audi! Thank you for leaving your feedback! We are pleased to have been able to earn your 5-star review! This is the Fletcher Jones Difference! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

March 07, 2018

Best car buying experience It started with the sales manager Brandon Moore. His was very friendly and professional. He put us at ease immediately. He then turned us over to Matt More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Moore, Matthew Kahn, Jeff Meyer
Mar 08, 2018 -

Fletcher Jones Audi responded

Hi Happy, I'm thrilled to hear that our sales team provided you with a 5 star experience! Thank you for the recommendation and we look forward to providing you with the same exceptional experience while maintaining your vehicle. Have a great weekend! Best Regards, Claire Rocco Guest Experience Advisor

March 06, 2018

The Only Time Buying a Car Has Actually Been FUN! Let me preface this by saying I NEVER write reviews but I am taking the time do this because I had an absolutley wonderful experience buying my new Q5 More

by emilyh10748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arly Sellers
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi emilyh10748, First, congratulations on your new Audi Q5! Thank you for taking the time to leave your detailed feedback and review! We are pleased to hear that Arly was able to provide you the Fletcher Jones Difference. We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! We wish you many miles on your Audi Q5! Dan Flood General Manager

March 06, 2018

Excellent attention to my service Customer service agent Will immediately understood the mechanical problem, and he arranged for a tech, Evo, to ride with me in my car to identify the More

by Mark Rudis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will G., Evo
Mar 07, 2018 -

Fletcher Jones Audi responded

Hi Mark, Thank you for the positive review! We appreciate your trust in Fletcher Jones Audi and your years of loyalty! We look forward to your next visit. Best Regards, Claire Rocco Guest Experience Advisor

March 01, 2018

Superb customer service, patient, extremely personable Melinda Speer was nothing short of fantastic - not just during my shopping experience, but after as well. She was very patient with me. Once she under More

by ALydy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda Speer
Mar 16, 2018 -

Fletcher Jones Audi responded

Hi ALydy, Thank you for leaving your feedback! We are pleased to have been able to earn your 5-star review! We're very happy to hear Melinda was excellent to work with! This is the Fletcher Jones Difference! We love to hear that our team is maintaining the high standards that we practice. If any questions arise, please don't hesitate to contact us. We are always here to help! Dan Flood General Manager

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