Fletcher Jones Audi

Superb customer service, patient, extremely personable Melinda Speer was nothing short of fantastic - not just during my shopping experience, but after as well. She was very patient with me. Once she under Melinda Speer was nothing short of fantastic - not just during my shopping experience, but after as well. She was very patient with me. Once she understood what was important for me in my vehicle, she made sure to point out all aspects that she thought would resonate with my taste. She never pushed me beyond my comfort level. And when I told her I needed a car for an important appointment, she made absolute sure that I had my car by that date. I can't say enough wonderful things about her. I will absolutely go back to this dealership and Melinda again! On a side note - I really appreciated working with a woman on my car purchase. At the other dealerships I visited I was greeted only by men whom I felt did not fully understand what I wanted and needed in a vehicle. Melinda made me feel totally different and confident about my car purchase. It wasn't about making a deal - it was about finding the right vehicle for me that was going to improve my future. More

Hassle Free Purchase Arly was very respectful of my time and flexible with my schedule. We were able to process a new car purchase remotely and then finalized and picked-u Arly was very respectful of my time and flexible with my schedule. We were able to process a new car purchase remotely and then finalized and picked-up in less than 2 hours. Thanks Arly! More

Everything done efficiently and well Despite a bit of a wait for my rental car, the rest of the visit ran without a hitch. It's always a pleasure dealing with Fletcher Jones Audi. Despite a bit of a wait for my rental car, the rest of the visit ran without a hitch. It's always a pleasure dealing with Fletcher Jones Audi. More

Great Service! Rodolfo really took care of me. I was very impressed by the quick service and pleasant experience when working with Mr. Rodolfo Medina yesterday. I discovered a nail in the side wall I was very impressed by the quick service and pleasant experience when working with Mr. Rodolfo Medina yesterday. I discovered a nail in the side wall of my new Q7's tire. I immediately took my car over to the Service Center without an appointment. I was in and out in an hour and 15 minutes with a brand new tire (covered under warranty). I will have no hesitation to return to Fletcher Jones for my Audi Service at any time. More

Fantastic care and service. Rudi was Great! Helpful and Rudi helped save me a few dollars with a voucher. We reviewed my warranty and my previous visit that recommended we get new front brakes Helpful and Rudi helped save me a few dollars with a voucher. We reviewed my warranty and my previous visit that recommended we get new front brakes again. More

Audi A5 Had a great experience with Fletcher Jones, Matt walked me through every step and was even able to take car of an unforeseen hiccup in the buying pro Had a great experience with Fletcher Jones, Matt walked me through every step and was even able to take car of an unforeseen hiccup in the buying process. He really cares about his customers. It was my first visit to Fletcher Jones and won't be my last... More

Joey Lama is fantastic My wife and I were extremely impressed with our sales representative, Joey Lama. He knew the Q7 features by heart and explained all of them to us. H My wife and I were extremely impressed with our sales representative, Joey Lama. He knew the Q7 features by heart and explained all of them to us. He genuinely assessed our needs and wants and recommended the car that best suits us. Joey's superb handling of the sales process led to a smooth and pleasant negotiation. We had such high regard for Joey that we took at soft stance in negotiations, as we were fine with Joey (and Fletcher Jones) ending up with good compensation on our purchase. We have purchased several cars over the years, and Joey far exceeds the sales reps we have dealt with for our prior purchases. More

Outstanding Exper Getting a new vehicle is an expensive endeavor. Mr Maloney was patient with my questions, made sure I drove multiple vehicles and helped me with the v Getting a new vehicle is an expensive endeavor. Mr Maloney was patient with my questions, made sure I drove multiple vehicles and helped me with the various financial options in getting our new A6. More

Excellent experience Very efficient service team. I was very pleased with the considerate attention from Tony who arranged for my ride to and from work. I have already rec Very efficient service team. I was very pleased with the considerate attention from Tony who arranged for my ride to and from work. I have already recommended you to my colleagues. More