Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fletcher Jones Audi
Chicago, IL
926 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 926 reviews
January 30, 2018
Joey Lama is fantastic My wife and I were extremely impressed with our sales representative, Joey Lama. He knew the Q7 features by heart and explained all of them to us. H My wife and I were extremely impressed with our sales representative, Joey Lama. He knew the Q7 features by heart and explained all of them to us. He genuinely assessed our needs and wants and recommended the car that best suits us. Joey's superb handling of the sales process led to a smooth and pleasant negotiation. We had such high regard for Joey that we took at soft stance in negotiations, as we were fine with Joey (and Fletcher Jones) ending up with good compensation on our purchase. We have purchased several cars over the years, and Joey far exceeds the sales reps we have dealt with for our prior purchases. More
by Zack9522
Employees Worked With
Joey Lama
January 29, 2018
Outstanding Exper Getting a new vehicle is an expensive endeavor. Mr Maloney was patient with my questions, made sure I drove multiple vehicles and helped me with the v Getting a new vehicle is an expensive endeavor. Mr Maloney was patient with my questions, made sure I drove multiple vehicles and helped me with the various financial options in getting our new A6. More
by Steve
Employees Worked With
William Maloney
January 26, 2018
Excellent experience Very efficient service team. I was very pleased with the considerate attention from Tony who arranged for my ride to and from work. I have already rec Very efficient service team. I was very pleased with the considerate attention from Tony who arranged for my ride to and from work. I have already recommended you to my colleagues. More
by Joseph Mejia
Employees Worked With
Tony
January 25, 2018
Scheduled Service and Recall Items I was very happy with my service experience at Fletcher Jones Audi. William, my service tech was prompt, professional and courteous. Thanks for great I was very happy with my service experience at Fletcher Jones Audi. William, my service tech was prompt, professional and courteous. Thanks for great customer service. More
by ronjaco
Employees Worked With
William Gonzalez
January 19, 2018
Easy job but took some time We discovered a leak on our garage floor, found out it was cooling fluid. Took it in right away, they had to order the part, somehow took two days and We discovered a leak on our garage floor, found out it was cooling fluid. Took it in right away, they had to order the part, somehow took two days and then so late the third day we went the next day to pick it up. No loaners available but I guess I understand that when you don't book in advance! More
by James Dion
Employees Worked With
Tony Prusak
January 19, 2018
Online appt, consistent servcie Tony was there when I arrived, he checked for recalls, took a look at my Q5, and kept in touch with progress. The report card is great, my Q5 was even Tony was there when I arrived, he checked for recalls, took a look at my Q5, and kept in touch with progress. The report card is great, my Q5 was even ready early. Having a clean Q5 to drive away in was great. More
by Michelejarrell
Employees Worked With
Tony Prusak
January 18, 2018
Service Rep Service Representative, William Gonzalez was awesome! He went above and beyond. I would prefer working with him anytime I come in for service because Service Representative, William Gonzalez was awesome! He went above and beyond. I would prefer working with him anytime I come in for service because he was friendly and professional. More
by Q5 service log
Employees Worked With
William Gonzalez
January 17, 2018
Every aspect of my purchase was a 10++++ There are not enough words to say what a wonderful experience I had purchasing my new Audi. You have a client for Life!! GM Dan Flood was the BEST! He There are not enough words to say what a wonderful experience I had purchasing my new Audi. You have a client for Life!! GM Dan Flood was the BEST! He did exactly what he said he would do and more. He made what normally is a frustrating experience into a sheer joy! I would highly recommend this dealership to anyone looking for a smooth, honest, respectful car purchase. Class Act/Top notch 10+ More
by rantonucci@sbcglobal.net
Employees Worked With
Dan Flood
January 16, 2018
Quick and to the point. The reps spent their time solving issues and making a deal. Place was comfortable and relaxing. I would recommend this dealership to others. Hopin The reps spent their time solving issues and making a deal. Place was comfortable and relaxing. I would recommend this dealership to others. Hoping service is the same experience. More
by Matthew r
Employees Worked With
Joey Lama
January 15, 2018
Happy customer I walked in expecting one vehicle after finding it online but was not happy with it. But Nolan my favorite salesman made me happy and found me somet I walked in expecting one vehicle after finding it online but was not happy with it. But Nolan my favorite salesman made me happy and found me something better. P.S. I didn't walk out of there having buyer remorse. LOVE MY CAR. #Allmine More
by Taiwo Collier
Employees Worked With
Nolan
