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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
January 11, 2018
They deliver what they promise Great, friendly service. We knew what to expect. We replaced a cracked windshield which cannot be avoided in Chicago. We had pleasant shuttle servi Great, friendly service. We knew what to expect. We replaced a cracked windshield which cannot be avoided in Chicago. We had pleasant shuttle service. Thank you. More
by jeanne
Employees Worked With
Tim Mettille
January 10, 2018
Efficient and enjoyable buying experience! Joey was a rockstar. Started with him end of 2016, but wasn't ready to pull the trigger. He kept in touch all last year, so I went directly to him Joey was a rockstar. Started with him end of 2016, but wasn't ready to pull the trigger. He kept in touch all last year, so I went directly to him to purchase end of 2017. Deal was done in a weeks time. More
by Jennifer N Watson
Employees Worked With
Kit Kolbe, Bob Levenson, Joey Lama
January 08, 2018
Quick sale My husband and I arrived an hour before closing on Dec. 30 looking at a listing online. With the sum total, the car was out of my range, due to a pric My husband and I arrived an hour before closing on Dec. 30 looking at a listing online. With the sum total, the car was out of my range, due to a price typo by Consumer Reports for $10,000 less. Joey showed me a few other reasonably priced cars and I chose one with fewer options. There was a long wait to meet with finance, but Joey made sure the car was gassed up and detailed while we waited. He also offered us snacks and made sure we wanted for nothing. Your showroom was like no other I've seen. More
by dawng712
Employees Worked With
Joey Lama
January 06, 2018
Excellent purchase of 2018 A4 Andrew & Brandon were excellent to work with. They were responsive and accommodating with my needs and budget - will look forward to working with t Andrew & Brandon were excellent to work with. They were responsive and accommodating with my needs and budget - will look forward to working with them again. More
by Audi
Employees Worked With
Brandon Moore, Andrew Budd
January 03, 2018
Excellent Service Came in for service on my car, Rudy was extremely helpful, speedy, and very very polite. I really appareciafe his help and would definitely come back Came in for service on my car, Rudy was extremely helpful, speedy, and very very polite. I really appareciafe his help and would definitely come back for service here! Highly recommend!! More
by Audi Girl
Employees Worked With
Rodolfo Medina
December 30, 2017
Channing Greene was excellent. Channing Greene was very patient and responsive with us during our buying process and we felt like we got an very fair price on the vehicle we purchas Channing Greene was very patient and responsive with us during our buying process and we felt like we got an very fair price on the vehicle we purchased. Isaias was also very professional. We love the dealership and hope we will be satisfied with our Audi going forward. We have historically purchased Japanese brands. More
by Brad123
Employees Worked With
Isaias Mancilla, Channing Greene
December 29, 2017
Needed help quick and Tim at FJ delivered I needed a replacement motor for the washer fluid as we were heading on a trip up north. FJ got it done with clear communication. Thank you I needed a replacement motor for the washer fluid as we were heading on a trip up north. FJ got it done with clear communication. Thank you More
by Ihaveanaudi
Employees Worked With
Tim Mettille
December 28, 2017
Fast and expert service! We had a flat tire and the car was in and out in 2 hours, and Jorge kept us informed throughout the process. Highly recommend! We had a flat tire and the car was in and out in 2 hours, and Jorge kept us informed throughout the process. Highly recommend! More
by Nishi4
Employees Worked With
Jorge Gomez
December 26, 2017
A top-notch car buying experience As a previous Audi owner I truly felt like everyone involved genuinely wanted to keep us as a customer. Arly (sales/concierge) connected with us on a As a previous Audi owner I truly felt like everyone involved genuinely wanted to keep us as a customer. Arly (sales/concierge) connected with us on a personal level immediately and invested the time to get us in the vehicle we wanted. More
by adoll22
Employees Worked With
Bob Levenson, Arly Sellers
December 23, 2017
Great experience I had been dreading the car buying experience for months. I had messaged with Lainie a few times prior to coming into FJ. I made an appointment and wi I had been dreading the car buying experience for months. I had messaged with Lainie a few times prior to coming into FJ. I made an appointment and within a few hours walked out with a new car. Lainie is very knowledgeable about the Audi brand. Her sales style is a refreshing change to the car buying experience . I would definitely recommend her and the dealership. More
by Audi60607
Employees Worked With
Lainie Schwartz
