Fletcher Jones Audi

Exceptional Service For Minor Repair Scheduled a same day appointment to replace a headlight bulb. The service team was efficient, personable and professional. The work was completed in a Scheduled a same day appointment to replace a headlight bulb. The service team was efficient, personable and professional. The work was completed in a very timely manner. In addition, a very thorough check of the vehicle was performed and the results carefully explained. More

Arly Sellers is fantastic! Arly helped us to get our new Q7 this weekend. She worked with me for about 6 months and followed up brilliantly, always. She helped us to determine t Arly helped us to get our new Q7 this weekend. She worked with me for about 6 months and followed up brilliantly, always. She helped us to determine the car we needed, and kept calling and following up until we were ready. 2nd Audi for us. We're very happy with our decision. Thanks FJ!! Keep up the great work! More

Good, straight forward car-buying experience Worked with Joey and he was very easy to talk to and straight-forward throughout the process. Everyone else at the dealership was nice and efficient a Worked with Joey and he was very easy to talk to and straight-forward throughout the process. Everyone else at the dealership was nice and efficient as well. More

Purchased a 2017 Audi A4 Premium Plus We weer looking to purchase an Audi A4 and were shopping around at different dealers, I e-mail Fletcher Jones for an e-price and I got a very favorabl We weer looking to purchase an Audi A4 and were shopping around at different dealers, I e-mail Fletcher Jones for an e-price and I got a very favorable response on price and availability from Matt in sales. We then scheduled an appointment to see and test drive the car of our choice,we arrived at the dealership and were greeted by staff members and escorted to the showroom. We were introduced to the sales manager Gabriel, and he assured us that he would work for us on a deal that fit our desired budget. Matt then showed us the car of our choice and we went on the test drive and we were very pleased with the Audi A4. So we went in finalized our deal with Gabriel an Matt made sure that our new car was ready to be delivered to us as soon as our paperwork was completed. The overall experience was great from start to finish, although the dealership was very busy, they did their best to make us at home while waiting. I would definitely recommend Fletcher Jones Audi for a great car buying experience, we were very pleased driving home in our new Audi. More

Great experience! Friendly, knowledgeable staff. Kept me updated on how the service on my car was progressing. He made me feel as if I was his only client. Friendly, knowledgeable staff. Kept me updated on how the service on my car was progressing. He made me feel as if I was his only client. More

Very customer oriented and professional. We were very impressed the way the buying of the new vehicle were handled from beginning till signing of final purchase agreement contract. Joy Lama c We were very impressed the way the buying of the new vehicle were handled from beginning till signing of final purchase agreement contract. Joy Lama contacted me by phone in Oklahoma as soon as I started browsing the web site. He established a customer relationship. Checked about our arrival to Chicago and coordinated with MR. Krasnow for the smooth buying process in Lama’s absence. Ms. Dana Moore was excellent in our buying and negotiating experience. She is a valuable asset to the organisation. More

Polite knowledgable and quick decisions Very nice facility. Plenty of products on sight.Sales staff very helpful and quick ! Liked the vehicle presentation and quickness of decisioms made in Very nice facility. Plenty of products on sight.Sales staff very helpful and quick ! Liked the vehicle presentation and quickness of decisioms made in negotiations More

Amazing Jorge really made the process easy; he kept me updated through out the day. He’s one of the best I’ve worked with in service. However, The whole team Jorge really made the process easy; he kept me updated through out the day. He’s one of the best I’ve worked with in service. However, The whole team makes you feel welcomed! More

Fantastic Experience Jack was incredibly knowledgeable, candid and enjoyable to work with. We had a great experience and would definitely recommend this dealership to fri Jack was incredibly knowledgeable, candid and enjoyable to work with. We had a great experience and would definitely recommend this dealership to friends and family. More

Friendly They said via Text that my car would be ready at noon and when we returned it wasn’t actually ready until 30 minutes later but otherwise service was e They said via Text that my car would be ready at noon and when we returned it wasn’t actually ready until 30 minutes later but otherwise service was excellent. More