
Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Amazing Jorge really made the process easy; he kept me updated through out the day. He’s one of the best I’ve worked with in service. However, The whole team Jorge really made the process easy; he kept me updated through out the day. He’s one of the best I’ve worked with in service. However, The whole team makes you feel welcomed! More
Fantastic Experience Jack was incredibly knowledgeable, candid and enjoyable to work with. We had a great experience and would definitely recommend this dealership to fri Jack was incredibly knowledgeable, candid and enjoyable to work with. We had a great experience and would definitely recommend this dealership to friends and family. More
Friendly They said via Text that my car would be ready at noon and when we returned it wasn’t actually ready until 30 minutes later but otherwise service was e They said via Text that my car would be ready at noon and when we returned it wasn’t actually ready until 30 minutes later but otherwise service was excellent. More
Great service Excellent in all areas. Work done well and on time. Very comfortable waiting area with food, beverages and ample space to work or relax. Would defini Excellent in all areas. Work done well and on time. Very comfortable waiting area with food, beverages and ample space to work or relax. Would definitely recommend More
Great experience, good people Jeff asked the right questions to understand our needs. He showed the vehicles that met our needs. The negotiation was carried out in a professional m Jeff asked the right questions to understand our needs. He showed the vehicles that met our needs. The negotiation was carried out in a professional manner. Post sale, Jeff took time to educate me about the features. He even offered that I could come back if I had any outstanding questions. Overall, we had a great experience. More
very professional very good pricing with no games being played. Andrew was very helpful and the dealership was friendly. I felt no sales pressure, but rather very infor very good pricing with no games being played. Andrew was very helpful and the dealership was friendly. I felt no sales pressure, but rather very informative. Very good experience. More
excellent Brooks helped me a lot with nice introductions for the car and the thing I need to know if I will own it, nice experiences with him. Brooks helped me a lot with nice introductions for the car and the thing I need to know if I will own it, nice experiences with him. More
New Car Sale Decided time to trade for new from 2010 Q5. Was thinking of other brands but though I'd use new Q5 as baseline to compare. The Sales Rep at FJ wasted Decided time to trade for new from 2010 Q5. Was thinking of other brands but though I'd use new Q5 as baseline to compare. The Sales Rep at FJ wasted no time in showing all options, narrowing down to a few and zeroing in on the best one for me for the price. I'm amazed at the time and energy she committed to me and the process. Long story short: I never checked out other brands. Drove out with new Q5 that day. No haggling, no upselling, etc. BUYING A NEW CAR WAS ACTUALLY A PLEASANT EXPERIENCE. Never though I'd ever say that! More
Top notch My experience with all the people at Fletcher Jones was fantastic. It could not have been better. Mandi was very polite and friendly over the phone an My experience with all the people at Fletcher Jones was fantastic. It could not have been better. Mandi was very polite and friendly over the phone and Tim Mettille went above and beyond for me during my visit to the service center. I was very appreciative of their courtesy. - Kip Lewis More
Extremely happy Easy to work worth, completely customer focused, no hard sell, great people. Sales person needed to be slightly more versed on the capabilities of the Easy to work worth, completely customer focused, no hard sell, great people. Sales person needed to be slightly more versed on the capabilities of the car although not a big deal. More