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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
November 21, 2017
Great service Excellent in all areas. Work done well and on time. Very comfortable waiting area with food, beverages and ample space to work or relax. Would defini Excellent in all areas. Work done well and on time. Very comfortable waiting area with food, beverages and ample space to work or relax. Would definitely recommend More
by Steve21
Employees Worked With
Tim Mettille
November 20, 2017
Great experience, good people Jeff asked the right questions to understand our needs. He showed the vehicles that met our needs. The negotiation was carried out in a professional m Jeff asked the right questions to understand our needs. He showed the vehicles that met our needs. The negotiation was carried out in a professional manner. Post sale, Jeff took time to educate me about the features. He even offered that I could come back if I had any outstanding questions. Overall, we had a great experience. More
by Audi_Fan
Employees Worked With
Jeff Meyer
November 20, 2017
very professional very good pricing with no games being played. Andrew was very helpful and the dealership was friendly. I felt no sales pressure, but rather very infor very good pricing with no games being played. Andrew was very helpful and the dealership was friendly. I felt no sales pressure, but rather very informative. Very good experience. More
by gidget20
Employees Worked With
Andrew Budd
November 20, 2017
excellent Brooks helped me a lot with nice introductions for the car and the thing I need to know if I will own it, nice experiences with him. Brooks helped me a lot with nice introductions for the car and the thing I need to know if I will own it, nice experiences with him. More
by Mars
Employees Worked With
Charles Brooks
November 17, 2017
New Car Sale Decided time to trade for new from 2010 Q5. Was thinking of other brands but though I'd use new Q5 as baseline to compare. The Sales Rep at FJ wasted Decided time to trade for new from 2010 Q5. Was thinking of other brands but though I'd use new Q5 as baseline to compare. The Sales Rep at FJ wasted no time in showing all options, narrowing down to a few and zeroing in on the best one for me for the price. I'm amazed at the time and energy she committed to me and the process. Long story short: I never checked out other brands. Drove out with new Q5 that day. No haggling, no upselling, etc. BUYING A NEW CAR WAS ACTUALLY A PLEASANT EXPERIENCE. Never though I'd ever say that! More
by Gary McCammon
Employees Worked With
Arly Sellers
November 17, 2017
Top notch My experience with all the people at Fletcher Jones was fantastic. It could not have been better. Mandi was very polite and friendly over the phone an My experience with all the people at Fletcher Jones was fantastic. It could not have been better. Mandi was very polite and friendly over the phone and Tim Mettille went above and beyond for me during my visit to the service center. I was very appreciative of their courtesy. - Kip Lewis More
by AudiA6forme
Employees Worked With
Tim Mettille, Mandi Mancilla
November 15, 2017
Extremely happy Easy to work worth, completely customer focused, no hard sell, great people. Sales person needed to be slightly more versed on the capabilities of the Easy to work worth, completely customer focused, no hard sell, great people. Sales person needed to be slightly more versed on the capabilities of the car although not a big deal. More
by Sara Coffou
Employees Worked With
Charles Brooks
November 13, 2017
I've gotten my last three cars from Fletcher-Jones Each time, I've had a great experience with all of the people I've worked with. Everyone from sales to financing was terrific. And the service staff a Each time, I've had a great experience with all of the people I've worked with. Everyone from sales to financing was terrific. And the service staff are also really a pleasure to deal with. More
by voltairemiran
Employees Worked With
Ana, Brent, Tim Mettille, Mandi Mancilla
November 02, 2017
Great Experience We actually did a little internet research, made a call and one day later are out the door with our new vehicle. Staff couldn't have been nicer, the We actually did a little internet research, made a call and one day later are out the door with our new vehicle. Staff couldn't have been nicer, they were accommodating, informative and helpful. Overally it was a great experience. More
by MHayes
Employees Worked With
William Wierenga
November 02, 2017
Great experience I recently purchased a new 2018 Audi Q5 from Fletcher Jones. Worked with Matt Kahn. Overall great experience. Matt made the process straightforward an I recently purchased a new 2018 Audi Q5 from Fletcher Jones. Worked with Matt Kahn. Overall great experience. Matt made the process straightforward and streamlined. More
by GM123
Employees Worked With
Matthew Kahn
