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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
November 02, 2017
Really great experience I recently purchased a new Audi SQ5 from Fletcher Audi and worked with Charles Brooks throughout the process. The whole experience was outstanding, bo I recently purchased a new Audi SQ5 from Fletcher Audi and worked with Charles Brooks throughout the process. The whole experience was outstanding, both friendly and informative. Everyone went out of their way to make this so. I love the design of the building as well, with the easy pull in, park, and pull out for customer parking and test drives. More
by SFE
Employees Worked With
Charles Brooks
November 02, 2017
Incredibly Helpful / Efficient Received all of the maintenance that I needed within a business day. Tim was great to work with, as he kept me informed throughout the process and wa Received all of the maintenance that I needed within a business day. Tim was great to work with, as he kept me informed throughout the process and was readily available for any questions that I had. More
by J. Hughes
Employees Worked With
Tim Mettille
October 30, 2017
Great Customer Service I had a great representative that worked with me and was very accommodating. This dealership was very nice and welcoming. I would highly recommend t I had a great representative that worked with me and was very accommodating. This dealership was very nice and welcoming. I would highly recommend this dealership to anyone in the market for a luxury car. More
by Camille Franklin
Employees Worked With
Andrew Budd
October 27, 2017
Excellent maintenance service Juan Vargas’ customer Service was outstanding. Kept me informed all times. Made sure all was checked before returning the vehicle. the odor problem wa Juan Vargas’ customer Service was outstanding. Kept me informed all times. Made sure all was checked before returning the vehicle. the odor problem was fixed More
by Mste
Employees Worked With
Juan Vargas
October 26, 2017
Always fantastic Arly was passionate and kept in tough by text and email to answer any and all questions. Everything was easy, clear and confimed by decision to only b Arly was passionate and kept in tough by text and email to answer any and all questions. Everything was easy, clear and confimed by decision to only buy cars from Fletcher Jones since 2001. Thank you for being amazing in sales, service and finance ! Great team! More
by jfedak
Employees Worked With
Roy , Arly Sellers
October 26, 2017
Great service I was very pleased with your operation. Very efficient. Will recommend and will return for service. Love the drop off service. Thank you for your kind I was very pleased with your operation. Very efficient. Will recommend and will return for service. Love the drop off service. Thank you for your kind attention. More
by Joseph Mejia
Employees Worked With
Andrew
October 18, 2017
Amazing service! The staff is very courteous and accommodating. I feel like a VIP when I visit this Audi Service Center. They are always ready to serve me so I can be The staff is very courteous and accommodating. I feel like a VIP when I visit this Audi Service Center. They are always ready to serve me so I can be on my way. More
by Maritza D
Employees Worked With
Rudy
October 17, 2017
always a great experience Gerardo is fantastic.....takes care of anything..... I would recommend this place to anyone....always a great experience very smart....always o Gerardo is fantastic.....takes care of anything..... I would recommend this place to anyone....always a great experience very smart....always on time well run machine just like the car More
by Scott
Employees Worked With
Gerardo, Tim Mettille
October 17, 2017
Exceptional customer service Probably one of the best customer service experiences.,Juan was very attentive from the moment I dropped the car off until I picked it up.. Probably one of the best customer service experiences.,Juan was very attentive from the moment I dropped the car off until I picked it up.. More
by Carlos
Employees Worked With
Luis
October 16, 2017
Very good experience Matt was extremely helpful and very responsive throughout the entire process. He explained the various alternatives clearly and helped us identify and Matt was extremely helpful and very responsive throughout the entire process. He explained the various alternatives clearly and helped us identify and build the right model with the optimal specifications to fit our requirements. Overall, we are very pleased with our experience with Matt and FJ Audi. More
by Alexander S Ghiso
Employees Worked With
Matthew Kahn
