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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
October 09, 2017
Best car buying experience I have ever had. Our sales rep was knowledgeable, professional. When he turned it over to Joey to take us through the technical functions of the car, it continued our Our sales rep was knowledgeable, professional. When he turned it over to Joey to take us through the technical functions of the car, it continued our great experience. They were more than accommodating to our needs. More
by Lena Economos
Employees Worked With
Initial sales rep and finance person , Joey Lama
October 09, 2017
Tony Prusak went above & beyond, When I needed a new key cover for my driver side door, Tony put in a rush order from parts, got it painted and installed within 24 hours. When I needed a new key cover for my driver side door, Tony put in a rush order from parts, got it painted and installed within 24 hours. More
by Allan
Employees Worked With
Tony Prusak
October 06, 2017
Great experience All encounters with the Audi service team have been great. The Audi service center is always a great experience, I look forward to visiting each time All encounters with the Audi service team have been great. The Audi service center is always a great experience, I look forward to visiting each time I need to come in. More
by Waltb1
Employees Worked With
Gerardo Negrete
October 04, 2017
repair excellent service, top notch follow up, and overall great experience. Well done Tony and the Fletcher Jones Team. I would definitely return for serv excellent service, top notch follow up, and overall great experience. Well done Tony and the Fletcher Jones Team. I would definitely return for service here again. More
by Bwberg77
Employees Worked With
Tony Prusak
October 04, 2017
Seem less. Channing was amazing. Channing was absolutely wonderful to work with:friendly, honest, professional, and dedicated. Couldn’t ask for a better experience. I love my Q3.. Tha Channing was absolutely wonderful to work with:friendly, honest, professional, and dedicated. Couldn’t ask for a better experience. I love my Q3.. Thank you again Channing! More
by cbadillo
Employees Worked With
Channing Greene
October 04, 2017
Shab Moradian My sales agent was Shab Moradian. She was fantastic! She is knowledgeable, courteous and very professional. Plus she has a delightful personality an My sales agent was Shab Moradian. She was fantastic! She is knowledgeable, courteous and very professional. Plus she has a delightful personality and followed up and made everything perfect. I encourage others who might be in the market for an Audi to contact Shab. You'll be glad you did! More
by Rich
Employees Worked With
Shab Moradian
October 03, 2017
Bought Q7 was pleased Was impressed with the sales person, how he dealt the whole thing. Got Q7, woked with Sales person Michael Kransnow, best guy to work with. No issues, Was impressed with the sales person, how he dealt the whole thing. Got Q7, woked with Sales person Michael Kransnow, best guy to work with. No issues, spoke over the phone, worked through no hassles and just went there and got the car with short, further negeotiations. Definitely recommend my friends and family, specially to work with Mike. Best sales person, no games or dramas. More
by AQ7Ownr
Employees Worked With
Michael Krasnow
October 03, 2017
Trading in vehicle for certified pre-owned We came in intending to just begin our process of trading in our vehicle for a certified pre-owned, and ended up leaving that same day having signed p We came in intending to just begin our process of trading in our vehicle for a certified pre-owned, and ended up leaving that same day having signed paperwork. Channing was a pleasure to work with and made sure the process was smooth and seamless. More
by Dmcowan
Employees Worked With
Channing Greene
October 03, 2017
A4 Service and Wheel Align Very clean facility. Speedy attention during drop off, speedy attention during pick up. Gave me a loaner without hassle. Waiting area is lovely. Will Very clean facility. Speedy attention during drop off, speedy attention during pick up. Gave me a loaner without hassle. Waiting area is lovely. Will was my point person. Texted me during the day with updates on my service. Spoke to me on the phone to answer questions about the identified issues with the vehicle. The reports were emailed to me and easy to understand. When the car was ready I was emailed with the ability to pay online before arriving for pick up. When I picked up the car, I signed nothing. Just had to wait a few short minutes for the car to be pulled around. Friendly staff all around. My Audi business will stay here with FG. More
by Protz
Employees Worked With
William Gonzalez
October 02, 2017
Great service fast turnaround This is good place well organized always get good service thank you very much. I am very happy with options of getting a loaner car This is good place well organized always get good service thank you very much. I am very happy with options of getting a loaner car More
by Spike
Employees Worked With
FJ Management
