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Fletcher Jones Audi

Chicago, IL

4.5
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 923 reviews

March 14, 2022

Channing was an excellent sales person. Kept me informed every step of the way during the build process. Highly recommend! More

by Thebolos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Mar 16, 2022 -

Fletcher Jones Audi responded

Hello there, We are so pleased to hear about the excellent experience Channing has provided you and we cannot wait to pass along the kind compliments! Thank you for taking the time to share your feedback with us; we look forward to welcoming you back soon! Take care, Your friends and family at Fletcher Jones Audi

March 09, 2022

Had an appointment with Ryan over the weekend, all the racist speech makes me so uncomfortable even sitting in the same car with Ryan. After the test-drive the car, he told me will not lower even one penn More

by Wayne
Recommend Dealer
No
Employees Worked With
Ryan Philbin
Mar 17, 2022 -

Fletcher Jones Audi responded

Hi Wayne, Your experience is important to all of us at Fletcher Jones Audi. We do appreciate having the opportunity to see your feedback. Please feel welcome to contact us if we can offer further assistance, as we are unable to locate a customer profile with the information left on Dealer Rater. Respectfully, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

March 02, 2022

Bought a great car but was not pleased with my credit report getting 3 hard updates from this one single purchase. More

by Ren Kai Wen
Recommend Dealer
No
Employees Worked With
Michael Krasnow, Arly Sellers
Mar 17, 2022 -

Fletcher Jones Audi responded

Hello Ren Kai Wen, Our team would like to follow up on your review; however we are unable to locate a customer profile with the information listed on Dealer Rater. Please contact me directly at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

Mar 17, 2022 -

Ren Kai Wen responded

Thanks for your response but since there is no way to remove the inquiries from my report I would just suggest you look into your internal processes for verifying consumer credit.

February 28, 2022

Emin was fantstic and a pleasure to work with. Very up-front and professional. Very trust worthy. I would highly recommend working with him. More

by KingOfTroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emin Rodriguez
Feb 28, 2022 -

Fletcher Jones Audi responded

Hello King of Troy, Thank you for the opportunity to work with you during your recent vehicle search. We are so thrilled to read of the fantastic, professional, and trustworthy experience you had working with Emin and then finding your beautiful new Audi! Congratulations on the purchase of your new Audi! We look forward to assisting your with all of your Audi needs! Kind Wishes, Kimberlee Camargo Reputation and Brand Loyalty Manager

February 28, 2022

Worst dealer Audi in the entire nation. Trying to buy a car from them and they applied discrimination on me . Also they did multiple sneaky moves to bumped the price up at the end. Beware! More

by Chuckdieseltdi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melinda Speer
Feb 28, 2022 -

Fletcher Jones Audi responded

Hi Max, While Fletcher Jones Audi respectfully disagrees with the comments and characterizations in this review our team is always available to assist with any questions or concerns to ensure positive experience for all of our guests. Respectfully, Kimberlee Camargo Reputation and Brand Ambassador

February 23, 2022

Monday February 21st 2022: I went for an Audi recall and my experience was great. Highly professional. Thank you. More

by Mamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Feb 27, 2022 -

Fletcher Jones Audi responded

Hi Mamour, We are so pleased to know of the excellent experience our service team has provided you. Thank you for choosing Fletcher Jones, we hope to welcome you back during your next visit! Take care, Your friends and family at Fletcher Jones Audi

February 08, 2022

Channing Greene at Fletcher Jones Audi is the nicest best sales person you could hope to work with. He is responsive and incredibly knowledgeable and lovely to work with and spend time with. We spent four ho More

by Smcgill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Feb 09, 2022 -

Fletcher Jones Audi responded

Hi there, Thank you so much for taking the time to leave us such a wonderful review. We are pleased to hear about the genuine customer care that Channing has provided you. Thank you for continuing to choose Fletcher Jones; we truly appreciate your business and we hope to welcome you back during your next visit! All the best, Your friends and family at Fletcher Jones Audi

February 04, 2022

Matt and Nolan were incredible assets to my decision to purchase. They answered all my questions, created opportunities for me to learn more about the Audi brand and Q7, and supported me through the every More

by Amy Khare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Peek, Matthew Bjorgo
Feb 06, 2022 -

Fletcher Jones Audi responded

Hi Amy! Thank you for taking the time to leave us such a wonderful review. We are so pleased to hear about your recent visit and your purchase experience shared with Matt and Nolan. Thank you for leaving us such amazing compliments and recommendations. We wish you many miles of enjoyment with your new Q7! Take care, Your friends and family at Fletcher Jones Audi

January 06, 2022

There is no better dealership or service department around. The excellent staff, facilities, workmanship and experience make a typically unpleasant requirement extremely enjoyable! More

by steveabrams123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez, Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla, Manny Arroyo
Jan 10, 2022 -

Fletcher Jones Audi responded

Hi Mark, Thank you so much for your kind compliments! We truly value your business and we are so pleased to hear about the excellent service you receive from our team. We look forward to seeing you again during your next visit! Take care, Your friends and family at Fletcher Jones Audi

December 30, 2021

Jack was a pleasure to work with. Have bought several cars with FJAudi and their service has always been exceptional. More

by RI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Broder
Dec 31, 2021 -

Fletcher Jones Audi responded

Hello RI, Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled to know our talented team members exemplify that! Kind Regards, Kimberlee Camargo Reputation and Brand Ambassador

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