
Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bought Q7 was pleased Was impressed with the sales person, how he dealt the whole thing. Got Q7, woked with Sales person Michael Kransnow, best guy to work with. No issues, Was impressed with the sales person, how he dealt the whole thing. Got Q7, woked with Sales person Michael Kransnow, best guy to work with. No issues, spoke over the phone, worked through no hassles and just went there and got the car with short, further negeotiations. Definitely recommend my friends and family, specially to work with Mike. Best sales person, no games or dramas. More
A4 Service and Wheel Align Very clean facility. Speedy attention during drop off, speedy attention during pick up. Gave me a loaner without hassle. Waiting area is lovely. Will Very clean facility. Speedy attention during drop off, speedy attention during pick up. Gave me a loaner without hassle. Waiting area is lovely. Will was my point person. Texted me during the day with updates on my service. Spoke to me on the phone to answer questions about the identified issues with the vehicle. The reports were emailed to me and easy to understand. When the car was ready I was emailed with the ability to pay online before arriving for pick up. When I picked up the car, I signed nothing. Just had to wait a few short minutes for the car to be pulled around. Friendly staff all around. My Audi business will stay here with FG. More
Great service fast turnaround This is good place well organized always get good service thank you very much. I am very happy with options of getting a loaner car This is good place well organized always get good service thank you very much. I am very happy with options of getting a loaner car More
Always a pleasure Every time I’m greeted by Tim I know I will receive the highest quality of service that will have me out the door quickly with a minimum of delays. H Every time I’m greeted by Tim I know I will receive the highest quality of service that will have me out the door quickly with a minimum of delays. He’s always a pleasure to deal with as your ambassador representing Fletcher. More
Annual service The service center is like going to a 4 star resort. I was given amazing amount of attention from the moment I arrive & treated like everything I said The service center is like going to a 4 star resort. I was given amazing amount of attention from the moment I arrive & treated like everything I said mattered. More
Excellent Very nice, they are very knowledgeable. The experience from scheduling, test driving and old car trading in are all great. Show room is very spacious Very nice, they are very knowledgeable. The experience from scheduling, test driving and old car trading in are all great. Show room is very spacious and customer parking space is also very neat More
Great service The service coordinator was great. Courtesy car was available and very clean. They called when the car was ready. Everything worked really well. The p The service coordinator was great. Courtesy car was available and very clean. They called when the car was ready. Everything worked really well. The person who checked me out was okay. More
Service My service requests were handled in a timely and professionally matter and I was updated on the progress throughout. Thank you.i highly recommend this My service requests were handled in a timely and professionally matter and I was updated on the progress throughout. Thank you.i highly recommend this dealer More
Excellent customer service! I had been speaking with Mandi since May but I told her that I would not be looking to purchase until September! She kept in touch and I finally came I had been speaking with Mandi since May but I told her that I would not be looking to purchase until September! She kept in touch and I finally came in this past Saturday and purchased a2018 Audi Q3 premium plus! I love it! Mandi was extremely patient and made the entire process seamless!!Roy in finance was also very easy to work with! Great team and Kudos to Fletcher Jones Audi! I would highly recommend this place! More
Very good service and the car was ready when promised Service was effeceint and car was ready when promised. Shuttle service was appreciated and convenient. A recall part needed to be ordered but that w Service was effeceint and car was ready when promised. Shuttle service was appreciated and convenient. A recall part needed to be ordered but that was explained to me before my service appointment started. More