
Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 922 reviews
Mandi was wonderful Mandi Mancilla was the woman who greeted us when we walked in, and I feel grateful that it was her. We connected with her right away, at points laughi Mandi Mancilla was the woman who greeted us when we walked in, and I feel grateful that it was her. We connected with her right away, at points laughing because of how much she and my wife had in common. This made the whole experience really pleasant. Not selling as much as helping us find a car a new car, which is a big difference. Thank you. More
Excelent Great service, people are very friendly. Very nice place. Facilities are beautiful. I like also the maintenance of the building. Service is fast and r Great service, people are very friendly. Very nice place. Facilities are beautiful. I like also the maintenance of the building. Service is fast and right on time. More
Great service Very smooth no hassle in the service. At the end when I went to pick the car, had to wait 20 mins for the car to be brought out. This could be imp Very smooth no hassle in the service. At the end when I went to pick the car, had to wait 20 mins for the car to be brought out. This could be improved. More
Great service I was in and out without a problem. Used shuttle to get to work in am without any waiting or problems. Everyone was friendly and helpful I was in and out without a problem. Used shuttle to get to work in am without any waiting or problems. Everyone was friendly and helpful More
Excellent exeperience Customer service was excellent. Very accommodating. Very nice customer reception. Get my car serviced here regularly and they are always very helpf Customer service was excellent. Very accommodating. Very nice customer reception. Get my car serviced here regularly and they are always very helpful. Very nice employees... that is what makes a great company. More
A6 55k Service Tony Prusak is a true asset to the dealership. He always provides friendly, attentive service with an exceptional attention to detail. Great jo Tony Prusak is a true asset to the dealership. He always provides friendly, attentive service with an exceptional attention to detail. Great job as always! More
Recall Service Appointment Was greeted by my consultant within moments of my arrival and the service appointment was quickly processed. Dealership provided a shuttle transport Was greeted by my consultant within moments of my arrival and the service appointment was quickly processed. Dealership provided a shuttle transport to my workplace and the recall repair was completed shortly thereafter. It was a pleasant experience overall. More
One of the easiest and fastest new car purchases Mandi was very easy to work with and was prepared for us.. Your aggressive pricing convinced me to drive the 90 miles. I was afraid you would try to Mandi was very easy to work with and was prepared for us.. Your aggressive pricing convinced me to drive the 90 miles. I was afraid you would try to low ball us on the trade, but you where close so the negotiations where easy. Doug and Edie Porter More
worked with me Rodolfo Medina and staff worked with me a few issues over the 4th of July Weekend. They accommodated me on each issue I had with professionalism and Rodolfo Medina and staff worked with me a few issues over the 4th of July Weekend. They accommodated me on each issue I had with professionalism and efficiently. Had one small issue with a recall labor bill and they fixed that immediately. More
Excellent Customer Service Both Lee O. and Gerardo N. were excellent in communication and attention to detail. Thank you Men. Well Done. I would highly recommend having your Both Lee O. and Gerardo N. were excellent in communication and attention to detail. Thank you Men. Well Done. I would highly recommend having your vehicle serviced at FJ Audi. More