
Fletcher Jones Audi
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Efficient, timely, great customer service Employees went out of their way to assist me. I had actually purchased my car out of state and they had to find the part that was shipped to the deal Employees went out of their way to assist me. I had actually purchased my car out of state and they had to find the part that was shipped to the dealership and have it ready for me. Technician actually stayed late to make sure i could get my car before you closed on Saturday night. More
Wonderful experience! Excellent service at this dealership. Employees were wonderful to work with. It was a great car buying experience and I would recommend this dealershi Excellent service at this dealership. Employees were wonderful to work with. It was a great car buying experience and I would recommend this dealership to friends! More
Audi A5 10000 mile service They were quick and efficient. Also repaired a leak in my vacuum pump. Tony was very helpful and followed up with any questions I had quickly. They were quick and efficient. Also repaired a leak in my vacuum pump. Tony was very helpful and followed up with any questions I had quickly. More
Great Service I got there at 11:30am for my appointment and was amazed at the environment, it was spectacular. I was then told that I my recall was going to take un I got there at 11:30am for my appointment and was amazed at the environment, it was spectacular. I was then told that I my recall was going to take until 3pm, which I was ok with because I just made the appointment the day before, but to my amazement I was done and by 1:45pm. Excellent Service! More
Mandi was wonderful Mandi Mancilla was the woman who greeted us when we walked in, and I feel grateful that it was her. We connected with her right away, at points laughi Mandi Mancilla was the woman who greeted us when we walked in, and I feel grateful that it was her. We connected with her right away, at points laughing because of how much she and my wife had in common. This made the whole experience really pleasant. Not selling as much as helping us find a car a new car, which is a big difference. Thank you. More
Excelent Great service, people are very friendly. Very nice place. Facilities are beautiful. I like also the maintenance of the building. Service is fast and r Great service, people are very friendly. Very nice place. Facilities are beautiful. I like also the maintenance of the building. Service is fast and right on time. More
Great service Very smooth no hassle in the service. At the end when I went to pick the car, had to wait 20 mins for the car to be brought out. This could be imp Very smooth no hassle in the service. At the end when I went to pick the car, had to wait 20 mins for the car to be brought out. This could be improved. More
Great service I was in and out without a problem. Used shuttle to get to work in am without any waiting or problems. Everyone was friendly and helpful I was in and out without a problem. Used shuttle to get to work in am without any waiting or problems. Everyone was friendly and helpful More
Excellent exeperience Customer service was excellent. Very accommodating. Very nice customer reception. Get my car serviced here regularly and they are always very helpf Customer service was excellent. Very accommodating. Very nice customer reception. Get my car serviced here regularly and they are always very helpful. Very nice employees... that is what makes a great company. More
Recall Service Appointment Was greeted by my consultant within moments of my arrival and the service appointment was quickly processed. Dealership provided a shuttle transport Was greeted by my consultant within moments of my arrival and the service appointment was quickly processed. Dealership provided a shuttle transport to my workplace and the recall repair was completed shortly thereafter. It was a pleasant experience overall. More