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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
January 29, 2016
Consistently Good Service Very friendly and professiional every time I have brought my Audi in for service. They try to work around my schedule. The extended hours (service Very friendly and professiional every time I have brought my Audi in for service. They try to work around my schedule. The extended hours (service area open till 8pm) really makes a difference. The tech team is pro-active when it comes to recalls. William and John have very good follow-through. Very satisfied. More
by Lynda
Employees Worked With
William Gonzalez
January 28, 2016
Service Issue I brought in my car for service and it's always a great experience. Jim Ebe always makes sure everything is up to my satisfaction. He is a great emplo I brought in my car for service and it's always a great experience. Jim Ebe always makes sure everything is up to my satisfaction. He is a great employee and so is the service he provides! More
by audiguy34
Employees Worked With
Jim Ebe
January 15, 2016
Always great service I come in an always receive great service from Gerardo on the Service team! He's great! My problems get fixed the first time around and he's quick to I come in an always receive great service from Gerardo on the Service team! He's great! My problems get fixed the first time around and he's quick to help with any issues or concerns. More
by Vurcino
Employees Worked With
Gerardo Negrete
January 10, 2016
Fletcher Jones Service Techs Always a great, friendly and professional experience when I take my car in for service. The team of techs know me and my car and always provide excel Always a great, friendly and professional experience when I take my car in for service. The team of techs know me and my car and always provide excellent service More
by Michael E
Employees Worked With
Tim Mettille
January 05, 2016
Great Buying Experience Last June I purchased my second car there, It was a great experience, Christopher Reid was great, very friendly. Thank You so much Christopher ;-) La Last June I purchased my second car there, It was a great experience, Christopher Reid was great, very friendly. Thank You so much Christopher ;-) Last but not least... Finance dep guys are great too and that is something that is hard to find this days. More
by morph13
Employees Worked With
Christopher Reid
December 27, 2015
Professional staff Had a good experience at this dealer. Everyone was very professional and took care of my car. Will be coming back for any future car needs. Had a good experience at this dealer. Everyone was very professional and took care of my car. Will be coming back for any future car needs. More
by ramiroflores1
Employees Worked With
Jim
December 18, 2015
Great customer servicej Jon Ralisnwas friendly, curtious and professional. A please to work with. He made sure to answer all of my questions and kept in contact throughout th Jon Ralisnwas friendly, curtious and professional. A please to work with. He made sure to answer all of my questions and kept in contact throughout the day More
by Molemans1
Employees Worked With
John Rallis
December 16, 2015
Always attentive and accommodating. Thank you! Fletcher Jones Audi always takes great care. From offering the use of the shuttle service, loaner vehicle, and holding my car overnight due to my trav Fletcher Jones Audi always takes great care. From offering the use of the shuttle service, loaner vehicle, and holding my car overnight due to my travel schedule. So glad I bought an Audi and have them as my touch point. More
by Jreynold44055
Employees Worked With
Tim Mettille
December 11, 2015
pleasant day very professional & on time service bill was what was quoted received 2 calls that my vehicle was done & an email would recommend to all who ask very professional & on time service bill was what was quoted received 2 calls that my vehicle was done & an email would recommend to all who ask More
by m1208
Employees Worked With
Tim Mettille
November 04, 2015
Another Outstanding Visit I appreciate Tim Mettille working with me and my schedule ~ he makes it so easy. Even my salesperson Jack came to check on me during my visit! Grea I appreciate Tim Mettille working with me and my schedule ~ he makes it so easy. Even my salesperson Jack came to check on me during my visit! Great people and GREAT EXPERIENCE. THANK YOU! More
by strackjd
Employees Worked With
Tim Mettille
