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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
November 01, 2015
Amazing I bought several new cars in the past and I never had such a positive experience. Everyone was professional and honest/straight forward and I felt my I bought several new cars in the past and I never had such a positive experience. Everyone was professional and honest/straight forward and I felt my business was really appreciated. Mike Ludwig, my car sales person was fantastic. Plus, he gave me a great deal and no other Audi dealer around came close to matching the purchase price. A big thank you to everyone at Fletcher Jobes Audi. I'll be back(Arnold S.) lol More
by Kwas
Employees Worked With
Tony Basich
October 30, 2015
Tire Package Loaner car: new A6 Tail gate: Fixed noise Tire package: All tires had scratches: Fixed Tim Mettille is great: Super friendly, he always updated me Loaner car: new A6 Tail gate: Fixed noise Tire package: All tires had scratches: Fixed Tim Mettille is great: Super friendly, he always updated me on the progress!!! More
by romantheshowman
Employees Worked With
Tim Mettille
October 29, 2015
5 Star Service! Met with my service advisor, Jim Ebe, and as always, he's a pleasure to work with. I explained some issues I was having with my Allroad, including a s Met with my service advisor, Jim Ebe, and as always, he's a pleasure to work with. I explained some issues I was having with my Allroad, including a suspected mouse nest somewhere under the hood. Jim was in touch throughout the service process and called to let me know that a mouse nest was indeed found and removed. Damaged wires were replaced, and all other items of service were completed in a timely manner. The drivers of the pick up/drop off service shuttle were wonderful. It's really nice to have this level of service anywhere these days, Fletcher Jones Audi excels in top quality customer service from start to finish! More
by BB
Employees Worked With
Jim Ebe
October 28, 2015
Purchasing a vechicle Worked with Brandon and Joe D - they were worked very hard to assist me with a new lease. They were attentive, and were able to answer questions thr Worked with Brandon and Joe D - they were worked very hard to assist me with a new lease. They were attentive, and were able to answer questions through out the sales process. Very happy. This was may second purchase at Fletcher Audi and my 6th Audi - could not be happier. More
by murphy 05
Employees Worked With
Brandon Moore and Joe D'Anca
October 27, 2015
Excellent Customer Service!!! What a great customer service experience at my recent visit to Fletcher Jones Audi Chicago downtown. William Gonzalez, Assistant Service Mgr. handled What a great customer service experience at my recent visit to Fletcher Jones Audi Chicago downtown. William Gonzalez, Assistant Service Mgr. handled my car and provided what I call a white glove customer service treatment from start to finish. Overall the team at Fletcher Jones really knows how to treat their customers. A perfect 10! More
by RS7-2014 SG
Employees Worked With
William Gonzalez
October 07, 2015
Excellent Customer Service My Service Advisor, Tim Mettille, was concise and thorough in his explanation of service being performed and the estimated time to complete the servic My Service Advisor, Tim Mettille, was concise and thorough in his explanation of service being performed and the estimated time to complete the service. I received status updates via phone call and text messages. Thanks! More
by John
Employees Worked With
Tim Mettille
October 04, 2015
Great Experience from Start to Finish! From the moment I walked into the dealership and met Tim Eaton, to him driving me down the ramp the night I bought my car from him and wishing me good From the moment I walked into the dealership and met Tim Eaton, to him driving me down the ramp the night I bought my car from him and wishing me good luck w/my new Audi, I couldn't be more pleased how easy the process was. More importantly, they were really fair on the price, which at the end of the day you want to make sure you get your money's worth and don't feel like you got taken advantage, on top of making sure you're getting a quality vehicle. More
by jimmypass
Employees Worked With
Tim Eaton
September 25, 2015
A customer oriented dealersdhip They do everything possible to make the customer satisfied. Service is reliable, prompt and efficient. The best dealership I have ever used. I recomme They do everything possible to make the customer satisfied. Service is reliable, prompt and efficient. The best dealership I have ever used. I recommend them to everyone I know More
by me
Employees Worked With
Tony Basich
September 21, 2015
Friendly, fast and complete. No delays, quick work on 5000 mile service. Good explanation of one potential issue, followup set. Very nice staff, making it a pleasant experience. No delays, quick work on 5000 mile service. Good explanation of one potential issue, followup set. Very nice staff, making it a pleasant experience. Outstanding shuttle service too. More
by littperson
Employees Worked With
Tony Basich
September 13, 2015
Tim eaton Tim was an excellent sale person. Knowledgable friendly and very efficient. I would high reccomend him in the future. Please pass this review on to Tim was an excellent sale person. Knowledgable friendly and very efficient. I would high reccomend him in the future. Please pass this review on to him as well. More
by Bmandelbaum@clearstream.tv
Employees Worked With
Tim eaton
