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Fletcher Jones Audi
Chicago, IL
920 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 920 reviews
August 24, 2015
William in the service department is wonderful! Williams is always very responsive and provides great service. I will be coming back again tomorrow morning. I always have a good experience at your Williams is always very responsive and provides great service. I will be coming back again tomorrow morning. I always have a good experience at your dealership. More
by Dboonfield
Employees Worked With
William in service.
August 21, 2015
Great experience William was friendly and very knowledgeable. All the repairs were completed as requested and the car is running great. Thank you for the job well done William was friendly and very knowledgeable. All the repairs were completed as requested and the car is running great. Thank you for the job well done. More
by M
Employees Worked With
William
August 20, 2015
So good it's scary You should dred bringing your car in for service. But, I look forward to it. Jon in service is by far the nicest and most knowledgeable person about You should dred bringing your car in for service. But, I look forward to it. Jon in service is by far the nicest and most knowledgeable person about my S5. He puts me at ease and always knows how to put my needs first, even when I don't know what I need. I also love visiting with Jack when I wait for my car to service. He tells me the latest Audi updates and I look forward to the next car I buy from him. Overall, how could you ask for more. I use to think Motor Werks was something special. They are in Borrington for a reason. They don't come close. More
by Vito
Employees Worked With
Jon, Jack
August 05, 2015
Excellent Service! We were already fans of this dealership. The special attention that we were given by Dan Flood and Chris Reid put us over the top! We were already fans of this dealership. The special attention that we were given by Dan Flood and Chris Reid put us over the top! More
by gigi
Employees Worked With
Chris Reid
July 29, 2015
Great overall experience purchasing new car! Everyone made the experience quick and easy! I thought I was just going to the dealership to quickly start the process of looking at new cars, and wa Everyone made the experience quick and easy! I thought I was just going to the dealership to quickly start the process of looking at new cars, and walked out with one a few hours later! More
by jluk
Employees Worked With
Joe D'Anca
July 27, 2015
Great experience ! 5 star experience, from machinery to customer service. Lainie and Gabrielle were very effienct! The entire staff was fantastic, AND OUR CAR ... 100/10 5 star experience, from machinery to customer service. Lainie and Gabrielle were very effienct! The entire staff was fantastic, AND OUR CAR ... 100/100! Very happy with the overall experice, Absolutely no complaints. If you are a serious buyer, you seriously couldn't choose a better sales team. More
by Heidi.Summers
Employees Worked With
Gabrielle
July 22, 2015
USB concern I came in without an scheduled appointment and they were very happy to help me out if they weren't busy.. They got me in and even offered a car wash w I came in without an scheduled appointment and they were very happy to help me out if they weren't busy.. They got me in and even offered a car wash which I declined. They explained a work around of not having a USB port and also fixed the lighter that was not working. quick and efficient. More
by steve
Employees Worked With
don't remember
July 21, 2015
Very Happy with Car Very happy with my experience in the long run. Started off a little rough but I also find car buying stressful. I was very happy in the end and my sal Very happy with my experience in the long run. Started off a little rough but I also find car buying stressful. I was very happy in the end and my salesman Joe did a good job. More
by RAD13
Employees Worked With
Joe McCann
July 19, 2015
Great experience in getting a new car! Omar was very friendly and responsive. He stayed 2+ hours late to accommodate us on a Saturday night and made sure we had a great buying experience. H Omar was very friendly and responsive. He stayed 2+ hours late to accommodate us on a Saturday night and made sure we had a great buying experience. He answered all our questions (we asked a lot of dumb questions about everything), and where he could not, he brought in his manager, Ammar, who was even friendlier and more accommodating. Overall this was surprisingly the best car buying experience so far with no sales pressure, no rude behavior, instead just friendly advice and detailed answers. Even the finance guy was the happiest and the friendliest finance guy I have ever met. Usually they are typical to the point, serious folks, but John was different. More
by uzman_85
Employees Worked With
Omar Ocasio, Ammar Khan, John Lim
July 18, 2015
Great service! Found an issue on my car that google suggested may be damage from an alignment service I recently had done. Fletcher Jones took care of the problem, n Found an issue on my car that google suggested may be damage from an alignment service I recently had done. Fletcher Jones took care of the problem, no question asked. More
by pxmpxm
Employees Worked With
Jon Ralis
