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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
October 01, 2014
5stars Tony is always very nice. He gets me in and out as fast as possible. He explains everything and does a great job helping me. Tony is always very nice. He gets me in and out as fast as possible. He explains everything and does a great job helping me. More
by Kendria225
Employees Worked With
Tony Basich
October 01, 2014
Followup The dealer was very helpful and answered my questions. The vehicle was ready on time. It took a little while to get the accessories I needed but event The dealer was very helpful and answered my questions. The vehicle was ready on time. It took a little while to get the accessories I needed but eventually I got them. More
by Jhulshof
Employees Worked With
James
October 01, 2014
Outstanding My experience time and time again has been outstanding. No complaints, must commitment, teamwork, and communication. My service representative, T My experience time and time again has been outstanding. No complaints, must commitment, teamwork, and communication. My service representative, Tony Prusak, is the best, he displays must Integrity, and a know how ability to get the job done. Thanks Fletcher Jones Audi, I appreciate you guys much; you're OUTSTANDING! More
by DEMARCO7
Employees Worked With
Tony Prusak
September 30, 2014
Excellent service Great customer service; efficient work and service; took car on short notice and performed work within agreed upon timeframe. Clean job. Good follow u Great customer service; efficient work and service; took car on short notice and performed work within agreed upon timeframe. Clean job. Good follow up. I recommend it. More
by ddzi
Employees Worked With
Tony Basich
September 30, 2014
Top notch service The dealership is very attentive, professional, and courteous. They take care of the customers and make you feel like your business is wanted. This The dealership is very attentive, professional, and courteous. They take care of the customers and make you feel like your business is wanted. This is not the closest Audi dealer to me, but it is the one I go to, since the other unnamed one only treats me with indifference and slow service. Not so here. Things are handled correctly and quickly. One of the supposed perks of buying and keeping a luxury brand is the service, and these guys live up to that. Thumbs up. More
by CraigStacey
Employees Worked With
James Dudczyk
September 29, 2014
Excellent Customer Service William is a very charismatic and helpful service representative. Always very professional and helpful with in every interaction. Please visit Fletch William is a very charismatic and helpful service representative. Always very professional and helpful with in every interaction. Please visit Fletcher Jones Audi Chicago. Thanks More
by sonial
Employees Worked With
William Gonzalez
September 26, 2014
Service A+++ Niko & Jon exceed expectations. Niko traded cars with me in order to take the car in for service! Would recommend to friends and family! A+++ Niko & Jon exceed expectations. Niko traded cars with me in order to take the car in for service! Would recommend to friends and family! More
by sardegwill
Employees Worked With
Jon Ralis
September 25, 2014
Thank you Danny is an amazing Audi representative! He always make sure that the experience is the best. I would definitely would come back and he is one of Danny is an amazing Audi representative! He always make sure that the experience is the best. I would definitely would come back and he is one of the main reasons More
by aamarante
Employees Worked With
Danny
September 24, 2014
FJ audi William is the best service agent I've ever worked with at any dealership. He gets what I need done in a quick and cost effective manner. William is the best service agent I've ever worked with at any dealership. He gets what I need done in a quick and cost effective manner. More
by Danny1323
Employees Worked With
William Gonzalez
September 24, 2014
Audi Experience Jon worked us thru what was a very confusing process as part of this repair was being done as part of an auto accident. Great to work with Jon worked us thru what was a very confusing process as part of this repair was being done as part of an auto accident. Great to work with More
by vosslerj
Employees Worked With
Joh Ralis
