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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
April 15, 2014
45000 maintenance The staff was very friendly as always, the service was done quickly (got the car back the same day) and they offered me a shuttle back to my place. Du The staff was very friendly as always, the service was done quickly (got the car back the same day) and they offered me a shuttle back to my place. During the service window they called me to give me status updates and also let me know added cost and asked if I wanted to proceed with the changes. Overall a great experience. More
by nicolaia
Employees Worked With
Tony Prusak
April 15, 2014
Great service as always I took my Audi RS7 to Fletcher Jones Audi in Chicago for the 5000 mile inspection. As always, the experience was excellent, and my car was ready on t I took my Audi RS7 to Fletcher Jones Audi in Chicago for the 5000 mile inspection. As always, the experience was excellent, and my car was ready on time. More
by EricWolff5
Employees Worked With
Tony Prusak
April 15, 2014
Service I had a very good experienced with the service department staff. Thank you for the help. Specially to Mr Tim. Thank you for the accommodation. I had a very good experienced with the service department staff. Thank you for the help. Specially to Mr Tim. Thank you for the accommodation. More
by ecmendozajr
Employees Worked With
Tim Mettille
April 14, 2014
2015 A3 Very pleasant over all experience. Marc was extremely friendly, knowledgeable, and willing to work to fit my financial situation. Felt like a got a fa Very pleasant over all experience. Marc was extremely friendly, knowledgeable, and willing to work to fit my financial situation. Felt like a got a fair price. Oh and the car is phenomenal too! More
by piznot
Employees Worked With
Marc Trice
April 08, 2014
Excellent Buying Experience Fletcher Jones Audi proved to be an excellent buying experience. Brandon Dunne was friendly, attentive and very knowledgeable. I purchased a certified Fletcher Jones Audi proved to be an excellent buying experience. Brandon Dunne was friendly, attentive and very knowledgeable. I purchased a certified pre-owned A4 I was quite happy with and at a fair price. There was no use of no high-pressure sales tactics that I have experienced in the past. I would recommend this dealership to others and I would return if I need another car. More
by ronjaco
Employees Worked With
Brandon Dunne
April 07, 2014
Bill Wierenga, this guy is my man , he hooked my up with great car , first i was skeptic about their way of working , but actually when i went in i realized how busy they are and they really do their job gr great car , first i was skeptic about their way of working , but actually when i went in i realized how busy they are and they really do their job great ... i traveled all the way from Michigan to Chicago and yes i got my deal done my car was ready cleaned all fixed up just needed to sign the papers and make sure there is a done deal. If it wasn't Bill i might have bought something that is not even close to what bill hooked me up with loving my Audi A4 really happy , Thanks Bill for helping me out and taking of us while we were there . Faizan Khan More
by FaizanKhan
Employees Worked With
Bill Wierenga
April 03, 2014
Thumbs up! Lance Groff was my point of contact. Informative, helpful, all round good chap! An asset to Fletcher Jones. Completed all the work required on my car Lance Groff was my point of contact. Informative, helpful, all round good chap! An asset to Fletcher Jones. Completed all the work required on my car and offered helpful advice. More
by 12chelseA
Employees Worked With
Lance Groff
March 28, 2014
When I asked friends and family who they would recommend for a new car purchase, Fletcher Jones Audi was a the top recommendation. I worked primarily with Joe G who was excellent, but everyone over there w for a new car purchase, Fletcher Jones Audi was a the top recommendation. I worked primarily with Joe G who was excellent, but everyone over there was nice and great to work with. Kudos to the Tim and his entire team for going above and beyond to take care of me while I was waiting for my car to arrive for a couple of weeks. More
by bencirrus
Employees Worked With
Joseph Ghandour
March 20, 2014
I brought my Audi TT to get serviced, and William Gonzalez couldn't have been more accommodating. He greeted me with a smile and assured me that the dealership would take excellent care of my car. I Gonzalez couldn't have been more accommodating. He greeted me with a smile and assured me that the dealership would take excellent care of my car. I immediately felt I left my car in very capable hands. More
by nancyouvrard
Employees Worked With
William Gonzalez
March 20, 2014
This has to one of the best Audi dealers in the Country. This is the first time I brought my new car in for service (after buying it here) and the service was as great as when I had my other car serviced he This is the first time I brought my new car in for service (after buying it here) and the service was as great as when I had my other car serviced here for 4 years. The employees are always attentive and very knowlegible about my vehicle. The place as an up to the minute feel so you believe you are getting state of the art service. I can't see currently how buying a car or getting a car serviced can be any better. More
by wlpierce7
Employees Worked With
Lance Groff
