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Fletcher Jones Audi

Chicago, IL

Overview
Reviews
Vehicles
4.5
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less. No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams. For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts. You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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1523 W. North Avenue

Chicago, IL

60642

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Showing 923 reviews

December 01, 2021

Every time I go for service , thats what I get, service. I have never been so glad i bought this car from FJ. I recommend FJ to everyone who needs a car. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille, Jared Chaimukda, Andrew Berk, Eric Ponce, David Bonilla
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Dec 02, 2021 -

Fletcher Jones Audi responded

Hi Jerry! Our team is truly flattered to see your generous 5 star recommendations! With all of the automotive competition out there, it is wonderful to know that our service team has taken great care of you during every visit! Thank you for your business and the opportunity to serve you. Best, Your friends and family at Fletcher Jones Audi

December 01, 2021

Great service and communication with Service Advisor. Will definitely recommend to friends and family on their Audi needs. More

by hc76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servando López
Report | Print
Dec 02, 2021 -

Fletcher Jones Audi responded

Hello! Thank you for allowing our team at Fletcher Jones Audi the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Take care, Your friends and family at Fletcher Jones Audi

December 01, 2021

Tony P. is why I drive an Audi. I opted to stay with Audi for a 2nd round because I value the knowledgeable service I get @ Fletcher Jones w/Tony P. Thanks! More

by Niki P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Prusak
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Dec 02, 2021 -

Fletcher Jones Audi responded

Hi Niki! It was truly a pleasure to read about your experience with our service team, especially your kind compliments towards Tony! It is amazing to know of the level of service he offers while attending to the needs of your vehicle. All of us at Fletcher Jones Audi are grateful to have earned your business and look forward to welcoming you back! All the best, Your friends and family at Fletcher Jones Audi

December 01, 2021

Great service. Tim Mettille is terrific. Great communication. Went above and beyond to take care of everything. Thanks, Tim. More

by rellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Report | Print
Dec 02, 2021 -

Fletcher Jones Audi responded

Hello Rellis, Thank you so much for taking the time to leave us such a wonderful review. We are pleased to hear about the great experience you received from Tim Mettille. Our entire service team is truly grateful for your business and the opportunity to serve you! We look forward to welcoming you back during your next scheduled service interval. Take care, Your friends and family at Fletcher Jones Audi

November 28, 2021

Andrew Berk was great. He was not only courteous and friendly but was extremely helpful and provided exceptional service. More

by Darbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Nov 30, 2021 -

Fletcher Jones Audi responded

Hello Darbar, Thank you so much for taking the time to leave us such a wonderful review. We are so pleased to hear about the helpful and friendly service you have received from Andrew Berk. We are excited to pass along the compliments to him and we look forward to continue assisting you with all of your Audi service needs. Take care, Your friends and family at Fletcher Jones Audi

November 28, 2021

Very satisfied with routine service experience. Would recommend service department to other Audi owners for maintenance. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ponce
Report | Print
Nov 30, 2021 -

Fletcher Jones Audi responded

Hi Matt! Thank you for allowing our service team the opportunity to earn your business! We couldn't be more pleased to have such genuine five star recommendations! It is reviews like this the truly exemplifies our teams commitment in providing wonderful service experiences each and every day! Please don't hesitate to contact us should you have any questions or concerns! All the best, Your friends and family at Fletcher Jones Audi

November 25, 2021

Matthew Bjorgo was great, very upfront about everything. We were lucky that there was a vehicle that suited our needs. Strange to see showroom empty. More

by roberta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bjorgo
Report | Print
Nov 30, 2021 -

Fletcher Jones Audi responded

Hello Roberto, Your genuine feedback means the world to us and we couldn't be more grateful for your kind sediments for Matthew Bjorgo! The car buying market has become a unique environment and our team appreciates the opportunity to work with you during your quest for a new Audi. We want to wish a big congratulations on your purchase and hope you enjoy every mile! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador Kim.camargo@fletcherjones.com

November 22, 2021

Fletcher Jones Audi provides outstanding customer service!!! They always get us in on a timely basis. More

by Missangelgrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Berk
Report | Print
Nov 23, 2021 -

Fletcher Jones Audi responded

Hello there! We truly appreciate your genuine compliments and we are so pleased to have you as one of our values guests. We strive to provide excellent customer service to all of guests and hearing that we have delivered, means the world to us. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi

Nov 23, 2021 -

Missangelgrn responded

Awesome service as usual when I come to Audi…Thanks Erick!

November 21, 2021

Great experience at Fletcher Jones Audi today thanks to Channing! He was so incredibly knowledgeable and friendly! I will buy another car from Channing! More

by jeffrey.poe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Report | Print
Nov 23, 2021 -

Fletcher Jones Audi responded

Hi Jeffrey! Thank you for allowing our talented team to be a part of the exciting purchase of your new Audi! We are so pleased to read about your amazing experience working with Channing. Your review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! Take care, Your friends and family at Fletcher Jones Audi

November 21, 2021

Very professional from customer service, repair technician to decent car wash. It was my first visit & I want to go back again. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bonilla
Report | Print
Nov 23, 2021 -

Fletcher Jones Audi responded

Hi Mike! We are so excited to hear about your first visit with us and even more excited to welcome you back again! Thank you for sharing your experience with us, we are pleased to hear about the professionalism that our service team has delivered from your repair work and your complimentary car wash. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Fletcher Jones Audi

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