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Fletcher Jones Audi
Chicago, IL
923 Reviews
Audi's vehicles are world-class examples of automotive engineering and they should be repaired in a facility that can live up to that standard. That is why we’re proud to announce our brand new Service and Parts center, located at 949 N. Elston Ave. This facility is 320,000 square feet and will serve as indoor and outdoor storage for our increasing inventory along with housing our state-of-the-art repair and maintenance equipment. Located at 949 N. Elston Ave. Chicago, Il
This new facility is built because we recognize that some of the most meticulously crafted vehicles in the world should be maintained in one of the finest service centers in the world. As a guest at our dealership, you should expect nothing less.
No expense was spared to bring this to Chicago and you our valued customer. We look forward to providing you with a World Class Guest Experience!At Fletcher Jones Audi, we offer new Audi cars in Chicago, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used luxury car you have been searching for in Chicago. Whether you are looking for the new Audi A4, A6, A8, Q5, R8, or Q7, Fletcher Jones Audi will help you into the new car of your dreams.
For years, our financial staff at Fletcher Jones Audi has offered expert advice for those seeking a great Audi car loan or lease. Our service doesn't stop there. Chicago customers can come in and take advantage of our knowledgeable Audi car repair technicians and a fully-stocked inventory of Audi car parts.
You can reach Fletcher Jones Audi any time by filling out our contact form, by calling us or simply visiting our Chicago Audi dealership at 1111 North Clark St.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
March 19, 2014
The dealer provided great service. The employees were very polite and helpful. The main concern here were their customers. I will be back and will refer a friend very polite and helpful. The main concern here were their customers. I will be back and will refer a friend More
by ayanabush416
Employees Worked With
James
March 18, 2014
Tim is super-punctual, friendly, helpful and makes sure that everything is right before you leave the dealership. He has helped me out multiple times and left me a happy customer every time. that everything is right before you leave the dealership. He has helped me out multiple times and left me a happy customer every time. More
by nickdotvr
Employees Worked With
Tim Mettille
March 18, 2014
Attempted to schedule on a specific date with the dealer where I bought the car but was unable to get an appointment. Fletcher Jones was able to get me in when I wanted and finished the service by the time where I bought the car but was unable to get an appointment. Fletcher Jones was able to get me in when I wanted and finished the service by the time promised. The car was nice and clean too. The service department was very good about communication. More
by audigirlchitown
Employees Worked With
William Gonzalez
March 17, 2014
William was great. He was very informed in regards to my car and he kept me informed as to progress throughout the day. I would recommend FJ to anyone looking for quality service and knowledgable reps. car and he kept me informed as to progress throughout the day. I would recommend FJ to anyone looking for quality service and knowledgable reps. More
by Jlole
Employees Worked With
William Gonzalez
March 16, 2014
Tony Prusak is the best. He is always very friendly, helpful and professional. I really like FJ Service department. I would definitely buy another Audi from FJ. helpful and professional. I really like FJ Service department. I would definitely buy another Audi from FJ. More
by andypates
Employees Worked With
Tony Prusak
March 14, 2014
Danny was great with working together to find the perfect car for me. He was attentive and always kept me informed on what was happening and what the next step would be. The result was a very happy custome car for me. He was attentive and always kept me informed on what was happening and what the next step would be. The result was a very happy customer, me. Mark More
by MarkNobriga
Employees Worked With
Danny
March 13, 2014
The experience was excellent. From the car porter on. I purchased my car from an out of state dealer and expected that would be an issue with service level but was wrong. My service agent, Lance Goff, even purchased my car from an out of state dealer and expected that would be an issue with service level but was wrong. My service agent, Lance Goff, even researched and discovered my car was covered by a policy purchased by the previous over, very pleasant surprise as I expected to pay for the service. Lance's attention to detail and follow up exceed my expectation. More
by stauber
Employees Worked With
Lance Goff
March 13, 2014
Tim has been my service advisor for almost a year, since I moved to Chicago. He is timely and meticulous in his work, and he always does what he says he's going to do. He's also always receptive to questi I moved to Chicago. He is timely and meticulous in his work, and he always does what he says he's going to do. He's also always receptive to questions about my service, even though I know he's working with several customers who are also asking for his time. In addition, the team at Fletcher Jones is unwaveringly courteous and professional. I am always impressed, and am always assured that I made the right choice when I purchased Audis for me and my family. Thanks for the outstanding service. More
by rotokim
Employees Worked With
Tim Mettille
December 23, 2013
WONDERFUL EXPERIENCE AT FLETCHER JONES...NO HASSLE PROFESSIONAL AND PLEASANT ....PROCESS WAS REASONABLY QUICK NOTHING TOO TIRING...AND MY CAR IS ABSOLUTELY GORGEOUS AND WHAT I WANTED....THANK YOU GUYS PROFESSIONAL AND PLEASANT ....PROCESS WAS REASONABLY QUICK NOTHING TOO TIRING...AND MY CAR IS ABSOLUTELY GORGEOUS AND WHAT I WANTED....THANK YOU GUYS More
by lifechoice
Employees Worked With
NICK MARCHESCHI AND BRETT ANDERSON
December 18, 2013
By far the absolute worst car buying experience of my life. I have been working on, restoring, building, customizing, cars since I was 15 years of age. The management is rude and dishonest... anything life. I have been working on, restoring, building, customizing, cars since I was 15 years of age. The management is rude and dishonest... anything for a dime would be the phrase. If you are a car enthusiast or an Audi fan, stay clear of this dealership. More
by MarkProulx
Employees Worked With
Mandi Kern, Joe Benne
