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Fletcher Jones Imports

Las Vegas, NV

4.8
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,100 reviews

September 21, 2019

Very Timely and Friendly No waiting. Car was picked up immediately upon arrival. Work completed half an hour ahead of schedule! And Dennis is always very friendly and effic More

by MojaveMax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Sep 23, 2019 -

Fletcher Jones Imports responded

Hi, We are so pleased to hear about your recent service visit with Dennis! Thank you for your review! Our goal is to provide the best service experience possible. I would like to follow up on this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

September 21, 2019

Simply Amazing Curtis and Daniel always take GREAT care of me and my family. I highly recommend Fletcher Jones imports. They will treat you like family and make you More

by wjzeigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Sep 24, 2019 -

Fletcher Jones Imports responded

Hi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Fletcher Jones Imports

September 21, 2019

Service B - Fast and Easy Fast, professional, knowledgeable and friendly. Although I am very glad they pointed out that I needed new tires in the back, I chose not to replace More

by Ginette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Sep 22, 2019 -

Fletcher Jones Imports responded

Hi Ginette, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about how fast and easy your service B appointment went. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Fletcher Jones Imports

September 19, 2019

Great service. Very professional. They do everything they say they will do. I had a loaner and was completely satisfied with the tine frame they promised to get my car back. More

by stever31251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Sep 19, 2019 -

Fletcher Jones Imports responded

Hello, Thank you for your 5 star rating! Our team is delighted to know about your prompt and professional service visit you with Danielle. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Fletcher Jones Imports

September 19, 2019

Best in town Curtis Cherry and his excellent team consistently deliver an extraordinary client experience. No one enjoys taking their car in for service, but v More

by MarcSurette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kerley
Sep 19, 2019 -

Fletcher Jones Imports responded

Hello Marc, We are so pleased to hear your service experiences working with Curtis Cherry! Thank you for your 5 star review! Our goal is to provide the best service experience possible. We look forward to welcoming you back. Best, Your Friends and Family at Fletcher Jones Imports

September 17, 2019

Service B The service went well. I received a loaner car which was helpful. I thought the service to my car was quite expensive for what was done. More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
Sep 17, 2019 -

Fletcher Jones Imports responded

Hi Kathleen, Your experience is important to all of us at Fletcher Jones Imports. If I may be of any assistance please contact me directly at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

September 16, 2019

service Service with Dave Miller is always great! I went in for a dashboard replacement and he always gets me in and out! I love my Mercedes More

by Teresa2718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Miller
Sep 17, 2019 -

Fletcher Jones Imports responded

Hi Teresa, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about service visit with Dave Miller. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Fletcher Jones Imports

September 14, 2019

A service As a repeat customer I was able to set up my service and a loaner in a timely manner and enjoyed the professionalism of everyone. Thank you More

by Carol Simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
Sep 16, 2019 -

Fletcher Jones Imports responded

Hi Carol, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Fletcher Jones Imports

September 13, 2019

Great customer service Fantastic customer service. They kept me well informed of the service status of my vehicle. All the staff I spoke with were very professional and frie More

by Roger159
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve at commercial van service center
Sep 13, 2019 -

Fletcher Jones Imports responded

Hi Roger, Thank you for choosing Fletcher Jones Imports. Our team is excited to hear about your exceptional experience with our service team. We look forward to welcoming you back. Best, Your Friends and Family at Fletcher Jones Imports

September 12, 2019

Great from beginning to end I arrived early and was promptly attended to and my service rep, John, kept me informed as to the progress while I waited for my car. More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Clough
Sep 13, 2019 -

Fletcher Jones Imports responded

Hi Brenda, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Fletcher Jones Import

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