Fletcher Jones Imports

Dennis/Service Provider Dennis and Service coordinators worked diligently until our car was working perfectly...will only have Fletcher Jones Service my vehicles. The gentle Dennis and Service coordinators worked diligently until our car was working perfectly...will only have Fletcher Jones Service my vehicles. The gentleman working in the loaner department took really good care of us. More

Repairs I had two issues with the vehicle, the first having engine sputtering issues and the reoccurring driver side seat problems. LaRoyne Brown my new advis I had two issues with the vehicle, the first having engine sputtering issues and the reoccurring driver side seat problems. LaRoyne Brown my new advisor was very helpful and went above and beyond to provide excellent service. More

Recall of our E300 for service of required sterling parts Your prompt recall for sterling wheel parts replacement of our E300. Your service is prompt with very friendly employees. We will keep on leasing E3 Your prompt recall for sterling wheel parts replacement of our E300. Your service is prompt with very friendly employees. We will keep on leasing E300 every three years and strongly recommend our friends. More

Tow with NO trouble My 2 year old GLA broke down in the middle of the grocery store parking lot. I was able to call the 800 number and have it towed on Labor day weekend My 2 year old GLA broke down in the middle of the grocery store parking lot. I was able to call the 800 number and have it towed on Labor day weekend. It was not a fun experience to have a broken down car but my treatment after this event was great. I was able to text Dennis early in the morning alerting him that my car was there and communicating throughout the day for status updates. I really like knowing I have a personal relationship with someone taking care of my car. More

Accommodation My service rep worked with my on staying within my budget and keeping me informed of the status of my vehicle. Extremely pleased with the experience. My service rep worked with my on staying within my budget and keeping me informed of the status of my vehicle. Extremely pleased with the experience. More

Excellence! I enjoyed the Mercedes Benz shopping and purchase experience mainly because of the care, courtesy and professionalism of the MB personnel at the d I enjoyed the Mercedes Benz shopping and purchase experience mainly because of the care, courtesy and professionalism of the MB personnel at the dealership. I want to especially commend Sales Associate Sean Randall and Financial Consultant Ivan Hoff. More

Service coordinator is very knowledgeable and professional, explained in detail what needed to be done and future recommendations. I got in and out so quick. coordinator is very knowledgeable and professional, explained in detail what needed to be done and future recommendations. I got in and out so quick. I really appreciate Dennis. More

My car won’t start so itI was towed to Fletcher Jones Mercedes Benz dealer in Sahara the owesome and nice service guy name John clough receive the car and we discussed so itI was towed to Fletcher Jones Mercedes Benz dealer in Sahara the owesome and nice service guy name John clough receive the car and we discussed the problem of the car in phone and he called for the quotation about my fuel pump, esp, engine mount,and oil cycle. I was very happy of the service that John did even I did not see him in person. Thank you so much. More

Great service from everyone I was in contact with at dealers I had my car detailed today. I was very pleased with the service. It looked like it came off the showroom floor. The service with my advisor, Daniel I had my car detailed today. I was very pleased with the service. It looked like it came off the showroom floor. The service with my advisor, Danielle, the shuttle service, and at checkout was very friendly and professional. Thank you for your high standard of service. Charlene Allen More

Service Was Exceptional Everything went well from start to finish. Thank you for taking great car of me and my car. I am from Utah and just built a house in Vegas and my ex Everything went well from start to finish. Thank you for taking great car of me and my car. I am from Utah and just built a house in Vegas and my experience with Flecher Jones has been great. More