Fletcher Jones Imports

Great people and performance This is the most comfortable,I have felt at any dealership the service staff is above expectations,super helpful took me in and helped me same day,Rya This is the most comfortable,I have felt at any dealership the service staff is above expectations,super helpful took me in and helped me same day,Ryan was excellent in every aspect of my needs with the car. More

Consistantly excellent over the many years I've been with th Consistently excellent in every area of service! I've been having my Smart car serviced at Fletcher Jones dealership for the past eight years. Never o Consistently excellent in every area of service! I've been having my Smart car serviced at Fletcher Jones dealership for the past eight years. Never once have I felt anything less than their most valued customer. The whole staff goes above and beyond to make you feel that way. More

EXCELLENT Just EXCELLENT service, I would definitely recommend friends and family. Service rep cashier and car loan dept, everyone was simply wonderful and f Just EXCELLENT service, I would definitely recommend friends and family. Service rep cashier and car loan dept, everyone was simply wonderful and felt comfortable. Thanks More

Outstanding Awesome experience from the start. Everything has been handled professionally and you really feel that Fletcher Jones wants to do business with you. I Awesome experience from the start. Everything has been handled professionally and you really feel that Fletcher Jones wants to do business with you. I've also got a ridiculously good price on a vehicle with only 2400 miles. More

Auxiliary Battery Error Replaced battery with a new battery. Everything seems to be working correctly now. Car was washed & cleaned for my drive home. I recommend the Service Replaced battery with a new battery. Everything seems to be working correctly now. Car was washed & cleaned for my drive home. I recommend the Service Deptment. More

Yearly checkup The only way I would suggest to make it "excellent" is to have the service rep have an exit review with the customer before paying. That would allow t The only way I would suggest to make it "excellent" is to have the service rep have an exit review with the customer before paying. That would allow the customer to have a good understanding of the service that was provided and what may be needed in the next checkup. More

Service Dennis provided excellent timely service. I very much appreciate his knowledge and service commitment. I called the day before and he was able to work Dennis provided excellent timely service. I very much appreciate his knowledge and service commitment. I called the day before and he was able to work my car into the schedule. I am from Canada and my experience with Mercedes is normally need to wait a week or two. Dennis worked me into the flow. Just terrific service. Dennis represents FJI very well More

Service I was scheduled with Miller but Daniel curly my regular representative was able to help me. She was awesome as usual. I am somewhat concerned about I was scheduled with Miller but Daniel curly my regular representative was able to help me. She was awesome as usual. I am somewhat concerned about the alleged damage to my right tire which I do believe should be covered by the warranty More

First Class Experience The service department and my rep Ryan Cross are beyond professional, knowledgeable and provide a high level of customer service. The experience is a The service department and my rep Ryan Cross are beyond professional, knowledgeable and provide a high level of customer service. The experience is a quick process and efficient. Thank you! More

Professionals I have lived in Las Vegas for 55 years and this is a first working with professionals that understand your problem and know there job. Thank you Flet I have lived in Las Vegas for 55 years and this is a first working with professionals that understand your problem and know there job. Thank you Fletcher Jones one new car purchased and looking to purchase a second one More