Fletcher Jones Imports

Excellent service . Mr. Brown kept me informed as to what was happening during my wait. He even replaced both batteries in my key fob. Very friendly place . Mr. Brown kept me informed as to what was happening during my wait. He even replaced both batteries in my key fob. Very friendly place More

excellent like always Dennis is always good for so many years taking care of different mercedes, friendly and helpful. always explains to me patiently. Excellent staff the Dennis is always good for so many years taking care of different mercedes, friendly and helpful. always explains to me patiently. Excellent staff there for many long. More

service and transport excelent Making service appointment by phone Michael checked if airbags were in stock(yes they were) l had B check done with repairs to power steering cooling Making service appointment by phone Michael checked if airbags were in stock(yes they were) l had B check done with repairs to power steering cooling system also. All problems were explained and coordination with my extended warranty server was done quickly. Transport to and from Fletcher Jones imports . Was on time. All in all a great experience. I have been a customer here since 2002 and look forward for coming back again . Thanks More

Stress free hassle free service I’ve been a longtime customer at Fletcher Jones Mercedes Benz and have experienced nothing but first class service. From my service writer ( josh Sutt I’ve been a longtime customer at Fletcher Jones Mercedes Benz and have experienced nothing but first class service. From my service writer ( josh Sutton) to lease department to parts and cashier nothing but great service with a Smile More

Very good service David Mueller is great. The only thing I could not understand how my tires they said were worn out already after 14.500 miles. We’re the tires on my M David Mueller is great. The only thing I could not understand how my tires they said were worn out already after 14.500 miles. We’re the tires on my Mercedez not top of the line. Said I would have to replace them eventually. Don’t know if Mercedez can handle this for me. I am not going to replace tires after 12 months More

Excellent Josh is truly wonderful his professionalism is beyond. He’s helpful and knowledgeable. My service was fast which I love. Also I always enjoy the wait Josh is truly wonderful his professionalism is beyond. He’s helpful and knowledgeable. My service was fast which I love. Also I always enjoy the waiting area. I would’ve loved refreshments though. I had extremely long day it would’ve been nice to have some kind of snack offered. More

Excellent Customer Service. Fletcher Jones Imports is the best dealership in Las Vegas. Best customer service and very friendly staff. Would recommend this place to my family and Fletcher Jones Imports is the best dealership in Las Vegas. Best customer service and very friendly staff. Would recommend this place to my family and friends. More

A perfect experience We found the perfect car online, and from the first initial internet contact to the moment they handed us the keys, it couldn't have been more smooth. We found the perfect car online, and from the first initial internet contact to the moment they handed us the keys, it couldn't have been more smooth. This is not my first Fletcher Jones purchase, and it won't be my last. This is THE go-to dealer for your next auto purchase! More

Service Visit Danielle is always great. She is always cheerful and extremely helpful. The service quality is great with minimal waiting for the job to be finished. Danielle is always great. She is always cheerful and extremely helpful. The service quality is great with minimal waiting for the job to be finished. I am a repeat customer and will remain so. More

The service department is the best! Dave Fast has been our service advisor for the last 15 years. He's always gone above and beyond to make sure we are taken care of. We really appreciat Dave Fast has been our service advisor for the last 15 years. He's always gone above and beyond to make sure we are taken care of. We really appreciate his efforts. More