Fletcher Jones Imports
Las Vegas, NV
Filter Reviews by Keyword
By Type
Showing 2,085 reviews
Awesome Experience Fletcher Jones on Sahara has an incredible staff. From beginning to end my experience was excellent. I would recommend this dealership to everyone. If Fletcher Jones on Sahara has an incredible staff. From beginning to end my experience was excellent. I would recommend this dealership to everyone. If you want exceptional service from buying to servicing your car this is the place to go. More
Service on 2008 ML350 Always a pleasure dealing with Dennis Eich. He is always very friendly and knowledgeable about what service and repairs my car needs. I feel like he Always a pleasure dealing with Dennis Eich. He is always very friendly and knowledgeable about what service and repairs my car needs. I feel like he has my best interest in mind on all of his recommendations. More
Service I always bring my car for service into Fletcher Jones Imports because of Josh Sutton. Josh has continually exceeded my expectations. He has a great I always bring my car for service into Fletcher Jones Imports because of Josh Sutton. Josh has continually exceeded my expectations. He has a great attitude and excellent customer service. More
AC Hose nightmare You wouldn't think that sourcing an A/C hose would take more than a day or two. Guess again, my ML350 needed one when my compressor needed to be repla You wouldn't think that sourcing an A/C hose would take more than a day or two. Guess again, my ML350 needed one when my compressor needed to be replaced and it took a full month and a half to get it and install. The part had to be ordered from Germany(???). Deal with my extended warranty company who wouldn't authorize MB original parts therefore I had to pay out of pocket to get MB quality. Ridiculous as it may sound but I give kudos and thanks to my Service Adviser, Dennis Eich for hanging in there to the finish. More
THE BEST SERVICE WORK DONE RIGHT THE FIRST TIME FRIENDLY THIS IS THE VERY BEST DEALSHIP STAFF IS EXCELLENT SERVICE MGR CURTIS IS GREAT DENNIS EICH AND KYLE KURODA DO EXCELLENT WORK AN ASSET TO FLETCHER JONES THIS IS THE VERY BEST DEALSHIP STAFF IS EXCELLENT SERVICE MGR CURTIS IS GREAT DENNIS EICH AND KYLE KURODA DO EXCELLENT WORK AN ASSET TO FLETCHER JONES AND MERCEDES BENZ THEY KNOW THERE CARS HOW TO CARE FOR THEM VERY HONEST DEALERSHIP AND DENNIS KNOWS HIS MERCEDES AND HELPS EVERY STEP OF THE WAY WE NEED MORE PEOPLE AND DEALERSHIPS LIKE THIS WOULD NOT GO ANY WHERE ELSE AND MERCEDES BENZ DOES BUILD CARS THAT LAST THROUGH TIME KEEP UP THE EXCELLENT WORK THANKS DR R More
Great sales and service teams here at this Dealership. They treat everyone with respect. I have been doing business here for over 22 years and I don’t plan sales and service teams here at this Dealership. They treat everyone with respect. I have been doing business here for over 22 years and I don’t plan on going anyplace else. More
QUICK PROFESSIONAL SERVICE We were able to get a quick same day appointment as we were getting ready to take our RV out on a trip here in Nevada. The team at Fletcher Jones was We were able to get a quick same day appointment as we were getting ready to take our RV out on a trip here in Nevada. The team at Fletcher Jones was very supportive and highly professional. They quickly understood our problem and were able to resolve it in a few short hours. Well Done! Thank you. More
Great experience Dave Fast is a hard worker and he makes it a pleasant experience. I would recommend Dave Fast to anyone who owns a Mercedes. The car is running great Dave Fast is a hard worker and he makes it a pleasant experience. I would recommend Dave Fast to anyone who owns a Mercedes. The car is running great and I appreciate it. Thank you Dave Fast and Fletcher Jones Mercedes. More
Service Every time I bring my car in for service, my opinion of this dealership grows due to the attention to detail and me, the customer. From my service re Every time I bring my car in for service, my opinion of this dealership grows due to the attention to detail and me, the customer. From my service representative to the cashier to the valet who brought my car to me, I felt everyone we interacted with had customer service top of mind and I have received nothing but five star service. Keep up the amazing job! More
"I will be back" It is complete service as it should be.. The service here is the veery best you will find in Las Vegas. One of the best thing is it a one stop shop It is complete service as it should be.. The service here is the veery best you will find in Las Vegas. One of the best thing is it a one stop shop they do it all. More